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Midlands Toyota

Columbia, SC

4.2
4,049 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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Showing 4,049 reviews

September 27, 2020

Service advisor was nice. Experience overall I was not thrilled about. It seems service gets lost in getting money out of customers. They didn't wash my car which is supposed to be included. I don't feel More

by K. Worthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Ayers, Daniel Peterson, Cameron Graham
Sep 28, 2020 -

Midlands Toyota responded

While we appreciate your feedback, we regret that you were not thrilled about your recent service experience with our team. Given that customer service is a top priority for us, we would like an opportunity to further discuss your visit and talk through your concerns. Please contact Daniel Peterson, (803) 691-5602, at your convenience. Thank you!

Sep 29, 2020 -

K. Worthy responded

Daniel from my experiences with you I feel as if further discussion will not be well recieved. Last time I spoke with you about an issue you cut me off and were not willing to work with me on the issue. I will pass.

September 27, 2020

Warming environment and prompt services! Chris Angel is the absolute best! Great customer service skills, highly knowledgeable in this field and overall the best service tech I’ve dealt with at Toyota! More

by ROLONDAGREEN28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Angel
Sep 28, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating and shout out for Chris! We're happy to hear everything went well with your visit and look forward to working with you again.

September 27, 2020

Great service! Tre was knowledgeable on the hylander and rav4; wasn’t pushy at all. Tommy was awesome All around, thank you we will be back! More

by mjttank4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Senn, TRE MARTIN
Sep 28, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating and shout outs for Tre and Tommy! We look forward to working with you again.

September 27, 2020

The last two times I was their for maintenance on my truck I wasn't satisfied. My husband and I have been bringing the truck their to be service sense 2008. More

by CATHERINEGRAY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ayers
Sep 28, 2020 -

Midlands Toyota responded

Thank you for bringing your this to our attention, Catherine. Please know that we truly appreciate that you’ve continued to work with our team since 2008 and we want to make sure we’re able to make any needed improvements for your future visits. With that said, we’d like to personally discuss your recent visits and address any specific concerns that you may have. At your convenience, please reach out to Daniel Peterson at (803) 691-5602.

September 27, 2020

woman that waited on me was very knowledgeable and personable. easy to communicate with. very good experience.no issues like visit in may. she explained to my satisfaction More

by sladie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Rice
Sep 28, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating! We're glad you have a very good experience and hope to work with you in the future.

September 26, 2020

This is person you need to see he going to make sure u walk out with something Meaning when I say something I mean the bestseller 🤩 I’ll give him ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

by Tia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton
Sep 28, 2020 -

Midlands Toyota responded

Tia, thank you for the 4+ star rating! We're glad Dwight could assist you and look forward to working with you in the future.

September 26, 2020

Matt MacIntyre and Joe Medina were great! Straight to the point and had me on my way in no time. Exactly the experience I was looking to have with my new truck purchase! More

by jwgarofalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt MacIntyre, Joe Medina
Sep 28, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating and shout outs for Matt and Joe! We're glad they provided with the experience you were hoping to have and look forward to working with you again.

September 26, 2020

The sales lady was so friendly and she make sure to get me a deal good for me. I am happy with my suv. Definitely I'll recommend this dealership. More

by ZORY_SOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEYANNE MAXWELL
Sep 28, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating and recommendation of Dick Dyer Toyota! We hope you enjoy your SUV and look forward to working with you again.

September 26, 2020

Daniel is a great person and employee. One of the most courteous people I have worked with at Dick Dyer. He had the car ready on time and explained what they had done. He is to be commended. More

by ZARARABNAWAZ2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Sep 28, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating and glowing review of Daniel's customer service skills. We look forward to working with you again.

September 26, 2020

Victor makes sure I get taken care of everytime I bring my cars in for service. Also my salesman Daniel remembers me and always ask about my family, very friendly salesman I will definitely will purchase m More

by Iceman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres, DANIEL VERDURA
Sep 28, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating and shout outs to Victor and Daniel! We love to hear how friendly they were; we look forward to working with you again.

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