Midlands Toyota

Great service all around!!! These are difficult times, but price was reasonable. Dick Dyer has a great team and look forward in the future in purchasing in the future!! but price was reasonable. Dick Dyer has a great team and look forward in the future in purchasing in the future!! More

Carlos went above and beyond for my service appointment. I will definitely visit again because of him! He was so attentive and patient with me I will definitely visit again because of him! He was so attentive and patient with me More

My experience was horrible! My car was dropped off at 10:40am for a/c service. I left my car at the dealership. Around 4pm that day I called and talked to Jon whom didn't have an immediate update but, th 10:40am for a/c service. I left my car at the dealership. Around 4pm that day I called and talked to Jon whom didn't have an immediate update but, then came back to the line to not only upset me more but, to tell me in the shortest way my car was now being pulled to the back to be serviced. Once looked at he would call me back. Welp! I received a call back 1 hour later to let me know that my option was to 1 leave it overnight or bring it back early that morning. While telling me my car was in a collision bc they seen another color bumper on my car....not ask me but, tell me! And that it's probably the reason my a/c wasn't working properly. My car wasn't in a collision in which I stated to him and Daniel the next day. Daniel was very helpful and willing to help while Jon made excuses. Daniel took ownership of it all. But, back to my story of madness. I have issues everytime I visit this location. My decision was to leave my car overnight. Per Jon he would contact me early morning bc he would come in on his off day due to a load of work. Welp once again no call! So, I called and the rep was to have Daniel call me. Jon lied once again and didn't come in as told the previous day. 2 hours went by, 3 hours went by....so, I decided to pop up at the dealership. Still no answer to what's going on with my vehicle. Daniel then informed me the tech that's working on my car was 10 mins away doing a test drive. Once arrived he could let me know. Finally after another wait...I was told the recharged helped my a/c and that I owed 234$ I was in shock and upset bc I have a warranty on my car that covers it.....I was lied to soooo many times by Jon. Daniel was completely lost as to what Jon said over the phone. Daniel explained that the warranty don't cover if it's not an underlying issue. Ok! I get it......but, as a customer I was inconvenienced to the max! My car was there over 24hours for a issue that could've been resolve in 2 hours......my car was held there for a simple recharge.....my car was overlooked! I remember telling Jon if it's not covered under the warranty and I have to pay please inform me. Well! Jon never gave a clear answer it was always maybe or I don't know. When getting my car that day I had no other choice but, to pay. Even with Jon never giving me a clear answer on pricing. I was too exhausted dealing with this mess. This dealership needs to work on scheduling and when short of staff don't take walk ins. It's not fair to your customers whom keep your business flowing. More

Fitz took good care of me and my car. everything went well. Thank you. That was end of my review why do I have write 25 words minimum I dont really want to write that many words it seems pretty me well. Thank you. That was end of my review why do I have write 25 words minimum I dont really want to write that many words it seems pretty messed up that I have write a minimum of 25 words who really wants to read that many reviews do you have a bunch of people sitting around who want to read 25 word minimum reviews all day all I really wanted to say was that my experience was pretty decent but instead I need to write this long run on sentence that really isnt a sentence at all but is just a run on thought jumble that I had to write so now you have to read and I hope you enjoyed reading so have a nice day More

Tre Martin and Kristen Tucker were great to work with! Tre made a stressful process very easy and relaxed. Would definitely recommend him to anyone! Tre made a stressful process very easy and relaxed. Would definitely recommend him to anyone! More

Techs were attentive to what services I wanted and happily explained each.And when I picked up the car, there were others there to continue the customer service experience happily explained each.And when I picked up the car, there were others there to continue the customer service experience More

Love Toyota, especially this location. Staffs are kind, polite yet friendly, very knowledgeable. My service are done in timely manner. They have nice coffee machine, too! polite yet friendly, very knowledgeable. My service are done in timely manner. They have nice coffee machine, too! More

the service was excellent ,very nice, very professional and timely. The info at the end was very clear and written out for me. I would recommend this dealership to everyone. and timely. The info at the end was very clear and written out for me. I would recommend this dealership to everyone. More

Everyone is extremely nice and helpful! They are genuine about what they sell and inform you about what you need to know. They don’t try to oversell you. about what they sell and inform you about what you need to know. They don’t try to oversell you. More

First time ever at this dealership and what a great group of people!! In particular, Trent McQueen (Sales) and Chris Balachunas (Finance Mgr). Found the perfect truck, Toyota Tundra. They walked us throug of people!! In particular, Trent McQueen (Sales) and Chris Balachunas (Finance Mgr). Found the perfect truck, Toyota Tundra. They walked us through the sale so that we understood everything that we needed to know. Could not have been more pleased how well it was handled. We would definitely recommend this dealership!!! Good people such as Trent and Chris add such upbeat enthusiasm to the Dick Dyer Toyota team!!! More