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Midlands Toyota

Columbia, SC

4.3
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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Showing 4,047 reviews

February 08, 2020

Terrible Experience w/Finance Department I visited Dick Dyer Toyota with hopes of trading my vehicle for a new 2020 Camry. Mr. Dwight was very nice and helpful. The finance department was a d More

by tanyacox02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwight Hylton
Feb 10, 2020 -

Midlands Toyota responded

Thank you for taking the time to leave us a review, Tanya. We regret to hear your frustrations with the manner in which your trade in efforts were handled. With that said, we’d like an opportunity to discuss your experience in further detail so we can ensure the necessary improvements are made. At your earliest convenience, please reach out to our Sales Manager, Millard Jones, at (803) 786-4111.

February 08, 2020

1st Service This was the fastest service I've experienced. I didn't have time to finish my coffee and the service was done before my ride arrived. Very .friendly More

by AUTIGERINSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Feb 11, 2020 -

Midlands Toyota responded

We are glad to hear we could provide a great service visit for you! Thank you for choosing us! If there is anything we can do for you in the future, please let us know!

February 08, 2020

Chris Ayers is a professional who takes care of customers. The best customer service. He took great care to ensure my visit went well. I was in and out in about 30 minutes. As soon as I drove up, h More

by KELLEYLEWISUSMA14
Recommend Dealer
Yes
Employees Worked With
Chris Ayers
Feb 11, 2020 -

Midlands Toyota responded

We appreciate your 5-star review and Chris will be thrilled to read your kind words. Thank you again for choosing us!

February 07, 2020

Dick Dyer Toyota is an awesome dealership. The staff there is always very friendly and professional. They have always gone above and beyond to make sure that as a customer I was completely satisfied wit More

by PARSON4289
Recommend Dealer
Yes
Employees Worked With
Jeff Bowers, Elizabeth Rabon, Robert Carter, Dwight Hylton
Feb 07, 2020 -

Midlands Toyota responded

We appreciate the recommendation! We're happy that we can provide the best deal possible. Congratulations on your new car and we look forward to doing business with you again!

February 07, 2020

Lovely service, wait time was a little long, but it was definitely worth it and made me confident that everything was fixed the right way with my car. More

by jessicasmart15
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, Steve Amick, Tommy Senn, Cameron Graham, Shawn Reeves, Christian Lightfoot, MARCUS PEEBLES
Feb 11, 2020 -

Midlands Toyota responded

Thank you for the 5-star review and feedback! We appreciate you choosing us and look forward to working with you again in the future.

February 06, 2020

Quick employees treat customers with respect. Employees care about doing a good job. The waiting area is always clean. Nice to see employees that do ther More

by Douglas1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Feb 07, 2020 -

Midlands Toyota responded

Thanks for the review! We really do enjoy our jobs and we're happy that it shows to our customers. We always want to provide the best experience possible. We'll see you next time!

February 05, 2020

Fast, easy reliable service. Megan was very knowledgeable and experienced. Explained everything, answered all of my questions. I will definitely bring my vehicle to her for anything it needs! More

by bonoskg
Recommend Dealer
Yes
Employees Worked With
Megan Rice
Feb 06, 2020 -

Midlands Toyota responded

We appreciate your feedback and the kind words for Megan! It's great to hear that she was able to provide you with an insightful and reliable service experience. Furthermore, we're thrilled that you trust her with all of your vehicle needs. Thank you for choosing to work with Megan and our team and we look forward to assisting with any of your future needs!

February 04, 2020

Good experience Amber in internet very helpful answered all my questions an also Zach answered all our questions very professional would definitely go there again. More

by JWHITMAN62
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Zachare Robinson, Amber Suber
Feb 05, 2020 -

Midlands Toyota responded

We're glad to hear that Amber and our team were able to provide you with a professional and helpful experience! We enjoyed working with you and look forward to helping with any of your future automotive needs. In the meantime, feel free to reach out to us if you have any questions or need any additional help!

February 03, 2020

Most of my lease deal was handled online. The dealership was having some computer issues when I arrived to pick up the car and that caused some delays. Overall a very good experience. More

by MrBill
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rabon, Robert Carter, Clyde Cuttino
Feb 05, 2020 -

Midlands Toyota responded

We apologize for any delay you experienced. We're glad we still were able to provide a overall good experience. Hope in the future we are given the chance to provide the same experience with out any delays. Thank you for choosing Dick Dyer Toyota

February 03, 2020

Excellent experience and a great price on a 2020 Sienna. Worked out everything remotely and the vehicle was delivered to me. This is exactly how an internet purchase should be done. I highly recommend them. More

by awsullivan
Recommend Dealer
Yes
Employees Worked With
Trent McQueen, KAYLA LYLES
Feb 05, 2020 -

Midlands Toyota responded

Thank you for taking the time to provide us with your feedback. We're glad to hear we were able to get you a great price on your Sienna. Glad our internet service transitioned well to our store service and your vehicle delivery was accommodating. Thank you for choosing Dick Dyer Toyota and we hope you enjoy your new vehicle.

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