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Midlands Toyota

Columbia, SC

4.2
4,049 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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Showing 4,049 reviews

January 12, 2020

Marcus was amazing! Great customer service! Will definitely come back for my service needs. Marcus made sure everything was taken care of. Exceptional service there! More

by jacrewell
Recommend Dealer
Yes
Employees Worked With
MARCUS PEEBLES
Jan 14, 2020 -

Midlands Toyota responded

Great to hear Marcus did an amazing job! We look forward to your next visit!

January 12, 2020

Not sure I’ll go back. Went in for free service. Advisor made up false information and charged for a patch I didn’t need. More

by J. K
Recommend Dealer
No
Employees Worked With
Victor Torres
Jan 13, 2020 -

Midlands Toyota responded

Thank you for sharing feedback from your recent service experience with our team. Please know our team prioritizes providing each customer with the utmost transparency, so we regret to hear that we may have missed the mark during your visit. We would appreciate an opportunity to personally discuss your experience and address your concerns. At your earliest convenience, please reach out to our Service Manager, Jason Baughman, at (803) 691-5602. We hope to earn back your trust!

January 11, 2020

AWESOME as ALWAYS Victor Torres is always amazing. Whenever we come in to get our vehicles serviced we go see Victor. He is always very straight forward and informative More

by catrinaramirez2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Jan 14, 2020 -

Midlands Toyota responded

Great to hear Victor has been killing it! We look forward to having you back for your next service visit!

January 11, 2020

Keep up the amazing job. Thank you for the great customer service experience. Everyone was very very helpful and very professional. Once again thanks for the great experience. More

by nicoleharris2040
Recommend Dealer
Yes
Employees Worked With
Chris Ayers, Tommy Senn, Victor Torres
Jan 14, 2020 -

Midlands Toyota responded

Great to hear Nicole! We are thrilled we could do a great job in servicing your car and we look forward to having you back!

January 11, 2020

Marcus was the gentleman that waited on me & he couldn’t have done a better job. I was in & out so quick & he answered several questions that I needed to know about my vehicle that I didn’t know. Y’all do More

by ptaber1961
Recommend Dealer
Yes
Employees Worked With
MARCUS PEEBLES
Jan 14, 2020 -

Midlands Toyota responded

Great to hear that Marcus was able to do a great job! Thank you for your recommendation and we look forward to having you back!

January 10, 2020

Jason in the service department was very helpful. He answered all my questions. He wasted no time. He called me when my car was done. When I arrived to pickup my car, he got me out of there fast to incl More

by collinslh
Recommend Dealer
Yes
Employees Worked With
Jason Baughman
Jan 14, 2020 -

Midlands Toyota responded

Awesome to hear Jason was able to do a great job in our service department! We love to hear he was efficient and effective! We hope we will see you again!

January 10, 2020

Awesome I had a very good experience with my service with Dick Dyer. Victor is a wonderful service attendant, always pleasant to talk too and professional. More

by SOSMOM1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Jan 14, 2020 -

Midlands Toyota responded

Awesome to hear! We are thrilled to hear that Victor and the rest of the staff was able to do a great job with the service! We hope to see you and the whole family sometime soon!

January 09, 2020

David provided excellent service. What I appreciate most, he told me about 3 issues with my car but did not pressure me to fix now More

by avabrenda
Recommend Dealer
Yes
Employees Worked With
David
Jan 10, 2020 -

Midlands Toyota responded

Thank you for your positive comments about David! We are happy to hear that he provided you with an excellent service experience. Let us know if there is anything we can help with in the future!

January 08, 2020

Wow, that was easy! I was a walk-in/drive-in this time--a rare occurrence for me. I unexpectedly had one day to get a quick oil change and multipoint inspection for a s More

by Porter Crew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson, Victor Torres
Jan 10, 2020 -

Midlands Toyota responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

January 08, 2020

Excellent Daniel got my car serviced and I was in and out in no time. He exceeded my expectations. Fast and friendly. Exceptional service, highly recommend. More

by Rpiper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Jan 10, 2020 -

Midlands Toyota responded

Wonderful to hear! We are glad that your service was excellent! We strive to please our guests! Thank you for your business and come again soon.

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