Midlands Toyota

I appreciate working with Cameron G. Cameron G.'s customer service is outstanding! Service was on time and I am pleased. I also appreciate the professionalism of the shuttle service. I Cameron G.'s customer service is outstanding! Service was on time and I am pleased. I also appreciate the professionalism of the shuttle service. I will definitely return for future appointments. More

Purchased a new car Been coming here for a few years now and the service is great! The service people and sales people are great to work with and very professional. Trent Been coming here for a few years now and the service is great! The service people and sales people are great to work with and very professional. Trent was great to work with and helped me find a new car that I wanted with the price I could afford! Would not take my car anywhere else but here! More

Good Job The work was done in good time and I am please with the work. I would recommend the service to my family and friends. The area is clean and relaxing. The work was done in good time and I am please with the work. I would recommend the service to my family and friends. The area is clean and relaxing. More

Awesome just LOVE Victor Torres at Dick Dyer YES I Absolutely would recommend Dick Dyer Service Team. I don't trust my car anyway else. My whole family also gets there auto service work at Dick YES I Absolutely would recommend Dick Dyer Service Team. I don't trust my car anyway else. My whole family also gets there auto service work at Dick Dyer. We get all our repairs from engine work to detailing, general maintenance, oil changes, alignments, rentals and tires at Dick Dyer on Killian. They have been my trusted service center for about 10 years. My PRIMARY adviser is VICTOR TORRES. He explains the repairs needed clearly. He's not pushy he allows me the chance to absorb the information before I approved the needed work. I know that might seem small but it means so much that I understand what is happening with "Silvia" - yes she's silver. :-) Victor has helped keep my 2007 Toyota Hybrid in great condition. Silvia now has 497,000+ miles. I look forward to another 500,000 miles with Victor and the WONDERFUL Dick Dyer service team. I do realize that the tech's and staff behind the scene makes Victor Torres shine as special and valued adviser and I appreciate the whole service team! I can't say enough about my Dick Dyer Toyota service center experiences. Thank you Dick Dyer! More

Shaky Start, but overall I did buy the car.... Internet Specialist, Ashley Reyes, was wonderful. My Salesman, William Calloway, was very respectful, patient, knowledgeable, and not pushy. Howe Internet Specialist, Ashley Reyes, was wonderful. My Salesman, William Calloway, was very respectful, patient, knowledgeable, and not pushy. However, I got to dealership to look at the Certified Pre-Owned Vehicle that I had set the appointment up for and even though the vehicle was advertised as CPO, I was told it would cost another $2995.00 for it to be considered CPO. I asked for them to show me on their website where it states this. They could not show me because the website does not mention this “Extra Certification Charge.” They ultimately dropped the bogus certification charge to $1.00 after trying to act like they were doing me a favor to drop it to $500.00. I have been in Sales for 30 years, come on guys you have been in business for 50 years- you are better than this. You don’t win customers with bogus offers and misdirection. I wonder how many customers have fallen for the extra add-on certification charges over the years? Advertise the price you need so you can make the profit you need on the vehicle up front and up-sell on the warranties and financing. Ultimately, I had driven from over 2 hours away because Dick Dyer Toyota had a great advertised deal. The deal I ultimately got on the vehicle, but the CPO ”extra certification charge” would have been enough of a reason for me to walk away had I not travelled so far to buy the car. More

Parts department service I had my vehicle serviced. As always service depart did a great job. I am really dissatisfied with parts department service. Counter personnel would n I had my vehicle serviced. As always service depart did a great job. I am really dissatisfied with parts department service. Counter personnel would not take the time to help me by going to see my vehicle while in for service to find out what clip I needed in my inner fender . They were not busy at all and car was right outside the door. More

Biggest Fan This is the 2nd vehicle I’ve gotten from Dick Dyer in less than three years. Unfortunately, I needed a new car after my 2018 Rav4 was involved in a co This is the 2nd vehicle I’ve gotten from Dick Dyer in less than three years. Unfortunately, I needed a new car after my 2018 Rav4 was involved in a collision. It was the second collision (neither my fault) this car has endured. It was then I KNEW I would NEVER drive anything that wasn’t a Toyota. This Rav4 kept me and my child safe TWICE! I came in to make sure I had gap insurance and drove off the lot with a new Rav4. No hassle. No nagging. I told Trent and Jason what I needed and they made it happen. Trent and Jason paid special attention to my daughter and never once treated her as an inconvenience. Jason, even set up a coloring station for her while we finished up the paperwork. More

Great I was greeted right away! Not use to that! Camron was very help. Wes from parts came right out when I start talking about accessories.. of course He w I was greeted right away! Not use to that! Camron was very help. Wes from parts came right out when I start talking about accessories.. of course He was able to show me or should I say sell me even more. Thank you again!! More

Better than expected I've purchased two vehicles from this dealership in the pass. I can honestly say this experience was the best. Johnathan, Clyde, and Jason finance all I've purchased two vehicles from this dealership in the pass. I can honestly say this experience was the best. Johnathan, Clyde, and Jason finance all were very friendly, professional and courteous. I would definitely recommend this dealership. More

Excellent service A few days before leaving on a long road trip my service engine light came on (oil change). After dropping my son off at school I went to the dealersh A few days before leaving on a long road trip my service engine light came on (oil change). After dropping my son off at school I went to the dealership without an appointment. Arrived at 8:15 and I was first in line. My service agent came out and I thought I was gonna get the bad news especially right before a busy travel week. But she told that there was no one ahead of me and they could take of me BAZINGA!. Anyway after enjoying a cappuccino from their awesome coffee machine I got done before 10 am. Great service, great crew. Even gave me the printout of recommendations with prices for services on my Tundra without pressuring me. Will be using their services for my cars Toyota and none! More