Midlands Toyota

Pleasant and Respectful Our experience was pleasant and respectful. I stated that I didn't want to waste a lot of time and the dealership, and they accommodated. We had our Our experience was pleasant and respectful. I stated that I didn't want to waste a lot of time and the dealership, and they accommodated. We had our new car out the door in about an hour. Well done. More

Outstanding Service Received outstanding service from our service advisor. He was friendly and went above and beyond to ensure our satisfaction. Nice to feel like custome Received outstanding service from our service advisor. He was friendly and went above and beyond to ensure our satisfaction. Nice to feel like customer service really matters. More

tension pullybelt replacements d belt Great attention to delails for our service, Tommy Senn kept us updated at all times During our visit. We didn’t haven’t to wait for vehicles to be Great attention to delails for our service, Tommy Senn kept us updated at all times During our visit. We didn’t haven’t to wait for vehicles to be check out More

my experience Pleasant My experience Pleasant and the service people was very helpful. They took time to explain what will be done on my truck and how long. My experience Pleasant and the service people was very helpful. They took time to explain what will be done on my truck and how long. More

Service I brought my 2017 van in for service. Had the oil change and talked to the technician. Advised the oul change was done & I should consider having some I brought my 2017 van in for service. Had the oil change and talked to the technician. Advised the oul change was done & I should consider having some filters changed but it would cost some money. He then advised the cost of my oil change. I advised him that I didn’t pay. He insisted that yes I did have to pay. I have the premium maintenance package and should not pay & the filters should have been installed free to me. So I paid the oil change. Long story short, my husband had to drive over & get our money back & then I had to drive back the next day to get the filters installed. So we are talking about 5 trips that should have been done in one. Time wasted, money for gas etc. I would recommend that all information is clearly in the computer system so this does not occur again. And if it does the person should be compensated for the loss of time and money. Their time is important too. More

Car service Excellent customer service from my visit. Rep was able to get me in and out in little. Rep went over the service sheet and gave recommendations for Excellent customer service from my visit. Rep was able to get me in and out in little. Rep went over the service sheet and gave recommendations for next visit, More

Brought a new 2019 toyota Camry I went in for an oil change on my corolla and was browsing and I ended up talking with Ms. Ashley (Jersey). I was a little skeptical at first becaus I went in for an oil change on my corolla and was browsing and I ended up talking with Ms. Ashley (Jersey). I was a little skeptical at first because I brought a car there before and my sales representative was not as inviting and didn't know what to expect. Ms. Ashley was definitely a delightful person to talk to. She was a professional and very knowledgeable in reference to the questions I asked. She explained everything in detail down to the car I was inquiring about. This is the second car that I had purchased from Dick Dyer Toyota and my best experience was with Ms. Ashley (Jersey). Thank you and you have restored my faith. -Traci Turner-Vaughn More

Wonderful car buying experience What an amazing car buying experience!!! As a female that is the “details person” in buying a new car, this was the best dealership I’ve ever bought a What an amazing car buying experience!!! As a female that is the “details person” in buying a new car, this was the best dealership I’ve ever bought a car from!!! They talked to me (not just my husband) and answered every question with honesty and respect. Kendal Decker was our salesman and he was super knowledgeable and easy to work with. No haggling necessary! Fantastic experience! I love my new Highlander and plan to purchase my next vehicle there!!!! More

Bought new 2018 Tacoma Very good experience. Zackare Robinson was the best. Pricing on a new 2019 was excellent, but the dealership had a new 2018 available at an even bet Very good experience. Zackare Robinson was the best. Pricing on a new 2019 was excellent, but the dealership had a new 2018 available at an even better price. More

Excellent service Went in for the recall issue. Kristi was extremely nice and attentive. Will definitely return to this dealership for all my services. Thank you Kristi Went in for the recall issue. Kristi was extremely nice and attentive. Will definitely return to this dealership for all my services. Thank you Kristi! More