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Midlands Toyota

Columbia, SC

4.2
4,049 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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Showing 4,049 reviews

September 27, 2021

Front desk gentleman was awesome, super helpful and friendly. Had a good chat about some football as well. When they rotated tires, they did not balance the PSI back out. Fixed myself in the morning. W More

by JOSH@CROSSFITSODACITY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton
Sep 29, 2021 -

Midlands Toyota responded

Thank you for taking the time to leave your review. We are very pleased to hear that your service experience with our team was pleasant and friendly. However, it is unfortunate to hear that your service was less than 100% satisfactory. Our service team will use your feedback to improve our operations towards complete customer satisfaction. We appreciate your business with us and look forward to seeing you again. Take care!

September 27, 2021

Carlo stayed in contact throughout the repair process with updates. He was also very friendly and took time when we picked the vehicle up to answer our questions. More

by xnk74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 28, 2021 -

Midlands Toyota responded

Thank you for sharing your great experience with Carlo! He will be happy to hear that he helped to make your service visit an easy and enjoyable one. Please come see us again for your future service needs!

September 27, 2021

Clear communication from dealer representative regarding my service needs. Checked to ensure none of the recommended maintenance tasks had already been completed on prior visits. Very satisfied with custo More

by HALLLW2411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 28, 2021 -

Midlands Toyota responded

Thank you for the 5 stars and the positive feedback! We're delighted to hear that you had such a good experience with us. We value your business and look forward to seeing you again soon.

September 27, 2021

We were traveling and check engine came on found dealerships and got us in and out and back to our travels safely thank you again More

by NGFIELDS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fitzgerald
Sep 28, 2021 -

Midlands Toyota responded

We're so glad we were able to help you during a difficult situation! Thank you for sharing your experience with us. Come see us again next time you're in town!

September 26, 2021

Service advisor knowledgable and efficient and made helpful recommendations, waiting area clean and comfortable, Covid protocols followed, service to truck performed quickly. More

by jrmonrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 28, 2021 -

Midlands Toyota responded

Thank you for sharing your positive experience! We're so pleased we made your visit a quick and pleasant one. We look forward to seeing you again for any future service needs you may have!

September 26, 2021

First time in they lost my keys. Then made up for it after. Almost ruined the experience. More

by Cbshellman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent McQueen, HOPE NELSON
Sep 27, 2021 -

Midlands Toyota responded

Thank you for sharing your experience with us. We are happy to hear that our team was able to make things right with you, and in the end you left us feeling satisfied. We will use your honest feedback to make improvements in our operations towards complete customer satisfaction. Thank you for coming to Dick Dyer Toyota, and we look forward to the opportunity to serve you in the future. Take care!

September 26, 2021

I had a great experience with Dick Dyer Toyota. Hope Nelson was such a joy to work with. She was very relatable and did an excellent job in answering all of our questions. Everyone is so nice and accomm More

by MForsythe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Balchunas, HOPE NELSON, AUBREY PHILLIPS
Sep 28, 2021 -

Midlands Toyota responded

Thank you for sharing your kind words about Hope! She will be pleased to hear how happy you were with your car buying experience. Thank you for choosing us and we hope to see you again for any future car or service needs!

September 26, 2021

I had a pleasant, no pressure, friendly car buying experience. I can recommend Dick Dyer Toyota to any one. More

by EDDIEBUX02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, JAMES BERTHA, AUBREY PHILLIPS
Sep 28, 2021 -

Midlands Toyota responded

That's what we strive for! Thank you for sharing your experience with us. We are proud to be chosen for your purchase and glad we were able to make it a great experience for you. Come see us again for any future car or service needs you may have!

September 26, 2021

Fantastic service! I didn’t even bring in a Toyota, but they offered Top Tier service. Thank you all the help! More

by CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ayers, Victor Torres
Sep 28, 2021 -

Midlands Toyota responded

Thank you, Chris! Our goal is to provide every customer with with excellent service and we're so pleased to have succeeded with you. Thank you for choosing us and come see us again soon!

September 26, 2021

Dan Fitzgerald was amazing in helping me understand what was going on and making me feel at ease. So thankful for him. More

by MINDYTAYLORBDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fitzgerald
Sep 28, 2021 -

Midlands Toyota responded

Thank you for your kind words about Dan! He is a valued member of the team and was happy to help you have a great service experience. Thank you for choosing Dick Dyer Toyota. Come see us again soon!

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