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Midlands Toyota

Columbia, SC

4.2
4,049 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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Showing 4,049 reviews

September 26, 2021

great service friendly customer service rep. We were in and out of there within an hour. More

by PDAVIS0654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 28, 2021 -

Midlands Toyota responded

Thanks for sharing! We're glad to hear how pleased you were with your service visit. Thank you for choosing us!

September 26, 2021

Sales rep Key was Awesome. Finance manager not so much. Gave misleading info on interest rate. Also advised me after signing all paperwork that car was ready to go. Came back to pick up the vehicle and More

by YCHAPMAN
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KEYANNE MAXWELL
Sep 27, 2021 -

Midlands Toyota responded

We appreciate you sharing your feedback of your sales experience with our dealership. We're sorry to hear that your interaction with one of our team members missed the mark. We'd like to speak with you further regarding this so that we may personally apologize as well as make things right with you. Please, give our Sales Manager, Matt McIntyre, a call at 803-786-4111 at your earliest convenience. We are grateful that you chose us for your car purchase, and look forward to speaking with you shortly.

September 26, 2021

Service advisor knowledgable and efficient and made helpful recommendations, waiting area clean and comfortable, Covid protocols followed, service to truck performed quickly. More

by jrmonrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 28, 2021 -

Midlands Toyota responded

Thank you for sharing your positive experience! We're so pleased we made your visit a quick and pleasant one. We look forward to seeing you again for any future service needs you may have!

September 24, 2021

As soon as I walk in, there was someone there to greet me with a friendly smile More

by sexymama93050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 28, 2021 -

Midlands Toyota responded

That's great to hear! We strive to make every customer's experience an easy and enjoyable one. We're so glad you chose us and that you're pleased with your experience with us. Enjoy your new vehicle!

September 24, 2021

The service manager Daniel took very good care of me while I waited for the car to be taken care of. He was right on top of everything and reassured me that my car was in very good condition More

by BUCKMASON.2825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Sep 27, 2021 -

Midlands Toyota responded

That's excellent. We'll be sure to share this awesome review with Daniel. Thank you for taking the time to provide us with this exceptional feedback. It was our pleasure working with you, and we hope to do so again in the future.

September 24, 2021

Good experience good quality good service. Even if the price is a little bit high, it is worth More

by WENLONGFAN54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Risher
Sep 28, 2021 -

Midlands Toyota responded

Thank you for your feedback! We're happy to hear that you had such an enjoyable car purchase experience. We're so pleased that you chose us. We hope you're enjoying your new vehicle!

September 23, 2021

It was easy to make appointment ... the staff was courteous and professional ... and the service requested was provided in reasonable wait time ... thank you. More

by TOMCAT210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 27, 2021 -

Midlands Toyota responded

It was our pleasure. Thank you for choosing Dick Dyer Toyota and commending our staff in your review. We truly appreciate your feedback, and we hope to work with you again.

September 23, 2021

Fast professional service was in and out in excellent time.No problems st all. Would recommend this to anyone. More

by hervediana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 27, 2021 -

Midlands Toyota responded

That's awesome to hear. We are so glad your visit was fast and efficient. Thank you for choosing and recommending Dick Dyer Toyota. We hope to work with you again in the future.

September 23, 2021

Great people great customer service. My all-around experience was amazing. I would be more than happy I recommend this dealership and I will most definitely be using them in the future More

by Xlr81877
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Decker, Dwight Hylton, Amber Suber, T KELLY, KEYANNE MAXWELL, TRE MARTIN, JAMES BERTHA, PAUL LOCKE, JOSHUA LINENBERGER, RENWICK MCNEIL
Sep 27, 2021 -

Midlands Toyota responded

Thank you so much for this valued customer feedback and rating. We are so glad to hear your experience was amazing, and we hope to work with you again in the future so that we can continue to provide you with this level of quality service. Thank you again for choosing Dick Dyer Toyota

September 22, 2021

Fast service done right without attempting to sell useless work that "needs to be done" More

by jdchalms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, John Trammell, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves
Sep 23, 2021 -

Midlands Toyota responded

Thanks for the review! We always do the service that is needed. We hope to see you again soon!

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