Midlands Toyota
Columbia, SC
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Sales rep Key was Awesome. Finance manager not so much. Gave misleading info on interest rate. Also advised me after signing all paperwork that car was ready to go. Came back to pick up the vehicle and Gave misleading info on interest rate. Also advised me after signing all paperwork that car was ready to go. Came back to pick up the vehicle and wasted another hour going through an unnecessary insurance verification. Finance manager still would not provide the dealer tag. I had a work event to go to so I had to leave again without my vehicle. Was never offered home delivery, so I have to go back again to pick up my car. What should have been an hour long process has stretched into 2 days. Totally disgusted with this dealership. More
Service advisor knowledgable and efficient and made helpful recommendations, waiting area clean and comfortable, Covid protocols followed, service to truck performed quickly. helpful recommendations, waiting area clean and comfortable, Covid protocols followed, service to truck performed quickly. More
The service manager Daniel took very good care of me while I waited for the car to be taken care of. He was right on top of everything and reassured me that my car was in very good condition while I waited for the car to be taken care of. He was right on top of everything and reassured me that my car was in very good condition More
It was easy to make appointment ... the staff was courteous and professional ... and the service requested was provided in reasonable wait time ... thank you. courteous and professional ... and the service requested was provided in reasonable wait time ... thank you. More
Great people great customer service. My all-around experience was amazing. I would be more than happy I recommend this dealership and I will most definitely be using them in the future experience was amazing. I would be more than happy I recommend this dealership and I will most definitely be using them in the future More
Fast service done right without attempting to sell useless work that "needs to be done" useless work that "needs to be done" More


