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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

September 19, 2020

Clean place, the paperwork took way too long, but everyone was nice & made sure that my wife & I left happy & satisfied with her new car. More

by ESCORCIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Asher and Mr. Kelly (mgr), KEYANNE MAXWELL
Sep 21, 2020 -

Midlands Toyota responded

Thank you for the 4+ star rating! We're glad we could help you and your wife find her new car and hope to work with you again.

September 19, 2020

Not willing to investigate audio display system, , never provide specifics except trying to put the blame on the owner, unacceptable. Had car in 3 times More

by pgstaley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Megan Rice
Sep 21, 2020 -

Midlands Toyota responded

We would like an opportunity to further discuss your concerns so we can best understand your situation and provide any needed assistance. At your convenience, please reach out to Daniel Peterson, at (803) 691-5602. Thank you!

September 19, 2020

Terrance and company took great care of me and my 2002 Highlander - will be back. Thank you Dick D Toyota - quick and efficient thanks again More

by pcolsson93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance
Sep 21, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating and shout out for Terrance! We hope you enjoy your Highlander and loo forward to working with you again.

September 19, 2020

Excellent service. I had a great experience with no complications. All the activity was transparent and perfect. I will return again for future service for my vehicle. More

by savion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 21, 2020 -

Midlands Toyota responded

Thank you for the 4+ star rating! We love to hear that you received excellent service and look forward to working with you in the future.

September 18, 2020

Kayla thoroughly went over the multi point inspection of my car with me. She clearly explained everything and provided me all the information needed to plan next steps More

by brantley.v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla R
Sep 18, 2020 -

Midlands Toyota responded

Thank you for giving us a five-star rating! Kayla is a great employee and we are glad she was a help during your service appointment. If you need anything else, please feel free to reach out.

September 18, 2020

Very welcome when I arrived and he was very knowledgeable when he talk to me about my vehicle. There was some issues that i didn’t know about, glad I brought it to the dealership mechanic. More

by jt_si281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 18, 2020 -

Midlands Toyota responded

Thank you for your feedback! We are happy to hear that your service experience met expectations and that you were met with good customer service. We are here for all automotive needs, so don't hesitate to reach out if you have any questions.

September 18, 2020

Dylan is awesome! Gave a great estimate of time it would take. I was in and out with no worries and he went over the Multipoint thoroughly! More

by CaptainKeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Proctor, Daniel Peterson
Sep 18, 2020 -

Midlands Toyota responded

We're glad that you enjoyed the thorough and pleasant experience that Dylan was able to provide. Please feel free to let us know if you need any additional assistance. Thank you for your feedback and for choosing to work with our team!

September 18, 2020

Exceptional customer service! Daniel was my service advisor and he kept me informed on my vehicle status and had me back in the road in a timely manner. He was very helpful, knowledgeable, and friendly More

by QROGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Sep 21, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating and shout out for Daniel! We're glad to hear that you received clear communication for service done in a timely manner. We look forward to working with you in the future.

September 18, 2020

Kayla was my service representative. She was very professional and treated me like a valued customer. I enjoy the friendly atmosphere at Dick Dyer Toyota. More

by KSutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla
Sep 21, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating and shout out for Kayla! We look forward to providing you with that friendly atmosphere in the future.

September 18, 2020

The service Dept did a great job working on my car. I let them do all the work on my car. Hopefully I will get a new car next year. More

by maddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ayers
Sep 21, 2020 -

Midlands Toyota responded

Maddie, thank you for your 5-star rating and loyalty to Dick Dyer Toyota! We look forward to working with you again.

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