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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

September 18, 2020

Some businesses do just what you expect. But, Dick Dyer has gone out of their way, extraordinarily responding to our needs to help us wind our way through the quagmire of bureaucracy to register our newly More

by patti7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Title Clerk, "Ashley" (I believe)
Sep 21, 2020 -

Midlands Toyota responded

Patti, thank you for sharing your experience with Dick Dyer Toyota. We appreciate the 5-star rating and are happy to help out any way that we could with this unique process. We truly appreciate your time in sharing this with us.

September 17, 2020

Victor was my service advisor. He took very good care of me and kept me informed on the problems with my truck. I had a major issue with the engine in my Tacoma, and the service dept and Toyota corrected it More

by scotth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 18, 2020 -

Midlands Toyota responded

Thank you for your review! Victor is a great employee and your compliments will be passed along. We are glad to hear that your Tacoma is up and running once again. If you need anything else, please don't hesitate to reach out.

September 17, 2020

The service was quick and very good. Was in and out in no time. I hope to trade in what I have for something else. More

by AMALACHI27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Sep 18, 2020 -

Midlands Toyota responded

At Dick Dyer Toyota, our service terms works hard to maintain quality work while staying efficient and timely. We are happy to hear you had a positive experience!

September 17, 2020

Very professional and flexible. They made my dream come true in less than 72 hours with no hassle gimmicks or pressure. Will definitely send a friend or family member More

by JANETLATISHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jordan, Joe Medina
Sep 18, 2020 -

Midlands Toyota responded

Thank you for taking the time to review us! We are happy to hear your purchase was easy and timely. If you have any further questions, don't hesitate to reach out. In the mean time, enjoy your new car!

September 17, 2020

Had my oil changed. When I got home, I noticed that a bolt was missing from my skid plate and another one that was not tightened all the way. Took it back and they fixed it immediately. Their ability to More

by aoxfor89
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla from Service Department
Sep 18, 2020 -

Midlands Toyota responded

Thank you for the five-star review! We appreciate your loyalty and are glad to hear that your service experience at Dick Dyer Toyota met all expectations. If you have any other automotive needs, be sure to let us know.

September 17, 2020

This was my first time coming for service and my service advisor was great! He explained everything from the time I walked in the door until the time I left. I have found my new home for car services, thank More

by JENNIFER.WWILLIAMS39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Sep 18, 2020 -

Midlands Toyota responded

Jennifer, thank you for your kind words. Our service team prides themselves on many things, with customer service being one of them. Whenever you need service, we'll be here to help!

September 16, 2020

Was upset that I was told after the deal was done that the truck I purchases had 3500 miles on it and was a loaner before. I thought I was getting new More

by sales86
Recommend Dealer
No
Employees Worked With
TRE MARTIN, AUBREY PHILLIPS
Sep 18, 2020 -

Midlands Toyota responded

Thank you for bringing this concern to our attention. Given that our team greatly values transparency, we regret to hear that there was any confusion regarding your truck being a loaner vehicle. If you have any additional questions or would like to further discuss your concern, please feel free to contact Matt MacIntyre at, (803) 786-4111.

September 16, 2020

I am very pleased with the as-scheduled service I receive at Dick Dyer Toyota. This is my second Avalon that I am now enjoying and I am very favorably amazed and appreciative of the Dyer Service Department t More

by friend91215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael E. Ohrin did the Buyers Order and Invoice & was excellent help to me., Chris Ayers, Joe Medina
Sep 17, 2020 -

Midlands Toyota responded

Wow, such kind words! Thank you for your recommendation and positive feedback about your experiences with the team here at Dick Dyer Toyota! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We truly appreciate your business and your continued loyalty. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

September 16, 2020

Love coming here to check out available vehicles and always receive great and friendly service from the sales staff! The people in the service department are always helpful and my car gets taken care of More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Blakeney, Jeff Bowers, T KELLY
Sep 17, 2020 -

Midlands Toyota responded

Thank you so much for rating us 5 stars, Joanne! We always strive to be as helpful as possible, and to provide an efficient service for our customers. Thanks for stopping in and we look forward to seeing you again next time!

September 16, 2020

Along with the 6 month service, we had a problem with the air conditioning system (an unusual odor). Daniel Peterson consulted with the service department and remedied the issue. He also took additional ti More

by Sam Painter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Sep 17, 2020 -

Midlands Toyota responded

Sam, thank you for leaving us this great review! We’re happy to hear that our service team took great care of you! Daniel will appreciate the shout out! Let us know if there is anything else you need!

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