Midlands Toyota

5000 mile oil change You guys are always so very good about everything but this last time you forgot to top off the fluids. Also, Jason Baughman is a GREAT Service Writer. You guys are always so very good about everything but this last time you forgot to top off the fluids. Also, Jason Baughman is a GREAT Service Writer. Thanks guys!!! More

Very nice , friendly people, but I was told only 1 hour of Everyone was nice and friendly however I had to stay a couple hours longer than what I expected but I would recommend dick tire service station Everyone was nice and friendly however I had to stay a couple hours longer than what I expected but I would recommend dick tire service station More

I was very happy with my service person. My service person Victor Torres was very kind, personable, and professional with me. He answered questions I had thoroughly and took his time with me. My service person Victor Torres was very kind, personable, and professional with me. He answered questions I had thoroughly and took his time with me. More

Horrible I went in for a routine oil change that I would change took me 4 and 1/2 5 hours to be completed I was told that I needed two new tires and which and I went in for a routine oil change that I would change took me 4 and 1/2 5 hours to be completed I was told that I needed two new tires and which and I didn't sales rep only try to upsell after not purchasing anything I feel as though I was was made to wait while other customers that we're purchasing thing or service from the Department came in and went out before I did experience that I received was very dissatisfied . I would not recommend this service department to anyone for a wait such as that I should have been compensated in some way. Let's be clear I'm only give me a rating on the service department this is my experience my experience with the sales department was absolute perfect yes I would recommend the service sales department but I would not recommend the service department for vehicles More

Victor was very helpful and professional. He called me as soon as my car was ready from being serviced. He also approached me as soon as I pulled up. and professional. He called me as soon as my car was ready from being serviced. He also approached me as soon as I pulled up. More

Great experience Ashley was very pleasant on the phone and gave the price that didn't change when i arrived there,and sales was very pleasant and knowledgeable Ashley was very pleasant on the phone and gave the price that didn't change when i arrived there,and sales was very pleasant and knowledgeable More

Very good I think my rim got damage during my 3000 Maintence check up on my Tacoma truck I will go there on Monday Dec 2 and talk to the service manager to see I think my rim got damage during my 3000 Maintence check up on my Tacoma truck I will go there on Monday Dec 2 and talk to the service manager to see if it happen there on Friday Nov 29 hopefully the cameras will let me know thanks More

Very satisfied I was riding around in a car that I wasn’t happy in. So happy I was able to get what I wanted at Dick Dyer. I was riding around in a car that I wasn’t happy in. So happy I was able to get what I wanted at Dick Dyer. More

Ebony was super helpful They really care about their customers and getting them the best deal. Ebony was super helpful and had a very friendly and positive personality. She r They really care about their customers and getting them the best deal. Ebony was super helpful and had a very friendly and positive personality. She really cares about helping her customers. More

Best Service I've Received in 30+ Years! Simply put, I have a Subaru that I took to the Subaru dealer down the road, they identified an issue (pretty basic, but debilitating) but refused to h Simply put, I have a Subaru that I took to the Subaru dealer down the road, they identified an issue (pretty basic, but debilitating) but refused to handle the issue. My wife and I have a Toyota as well and have dealt with Dick Dyers service department in the past (Jason, Service Manager specifically) and they have always bent over backwards to handle any issue we've had...I gave them a call as I left Subaru (very close to closing time I might add) and Jason said "no problem, bring it over." They stayed beyond normal hours to remedy the issue and get me back on the road safely...like I said, simply the best! Additionally, we've taken our Toyota there for standard service since we moved here from up north and Jason and his staff are always professional, courteous, and kind...I can say for sure our next vehicle purchase will be from Dick Dyer Toyota (and I hope they keep this level of professionalism for years to come). More