Midlands Toyota

Negotiated a fair deal The team at Dick Dyer were patient and honest. Two things that are hard to find at a car dealership. As a single lady buying a vehicle, I feel I got a The team at Dick Dyer were patient and honest. Two things that are hard to find at a car dealership. As a single lady buying a vehicle, I feel I got a fair deal and I’m very appreciative of the professional nature with which each team member conducted themselves. More

Huge cost discrepancy Went in for my 30k service (a service orginally free w purchase of the casr..but i had missed the deadline). Anyway, on the website the pricing starts Went in for my 30k service (a service orginally free w purchase of the casr..but i had missed the deadline). Anyway, on the website the pricing starts at 99$..when i made my appointment i was told it would be around 150$, i get there for the appt a few hours later & im then told it would be 450-500$. Either get call center people who actually know what they're talking about or give them access to more accurately quote your customers because that type of price discrepancy is ridiculous. As i was not expecting to spend that extra 350$ that day, i left without receiving all the 30k services i needed and was told i would get & even with reduced services spent 150$ more than i was told initially. Other than working w Mr Reeves who was very friendly and informative, i honestly felt very disappointed & ripped off. I probably would not return to the dealership for my maintenance needs (as i had intended to make DDT the only place i went for servicing) JUST because of the huge price discrepancies..if my own car dealership cant quote me with any type of accuracy & the services are slightly higher than elsewhere anyway then whats the point of continually bringing my car there?! More

Great. Quick Process Great Experience. Nothing negative to say. Kendall worked hard to get my business. He got me in and out in a timely manner. Ashley was great to work w Great Experience. Nothing negative to say. Kendall worked hard to get my business. He got me in and out in a timely manner. Ashley was great to work with also. More

Buying experience Everything was great, Sam did a great job getting me what I wanted for a close to my price point! I couldn’t have asked for a better experience. && I Everything was great, Sam did a great job getting me what I wanted for a close to my price point! I couldn’t have asked for a better experience. && I absolutely love my 2019 highlander! Thank you Sam for the great customer service! More

Service My visit was again a very pleasant one!!!! My advisor Steve Amick is the best!!!! He very courteous, polite, attentive to my needs and very knowledgea My visit was again a very pleasant one!!!! My advisor Steve Amick is the best!!!! He very courteous, polite, attentive to my needs and very knowledgeable. Thanks again for exceptional service. More

5,000 mile Inspection Customer service was outstanding. I was quickly greeted, and the service tech immediately started on my service. You will not regret coming to this Customer service was outstanding. I was quickly greeted, and the service tech immediately started on my service. You will not regret coming to this well outfitted dealer. More

yearly service Our service agent Steve was well informed and advised us on maintaining engine longevity,while debunking old myths of engine maintenance. Appreciate Our service agent Steve was well informed and advised us on maintaining engine longevity,while debunking old myths of engine maintenance. Appreciate the time spent informing us of maintenance issues. More

Excellent service Jason and his team provided excellent service as usual for my tire repair. The wait was reasonable considering my lack of an appointment. I will be ba Jason and his team provided excellent service as usual for my tire repair. The wait was reasonable considering my lack of an appointment. I will be back. More

Helping my Daughter Everyone we encountered on the phone and in person was great! I would recommend them to anyone! The experience was without flaw. I will be returnin Everyone we encountered on the phone and in person was great! I would recommend them to anyone! The experience was without flaw. I will be returning in the future! More

CUSTOMER SERVICE AT IT'S FINEST Thanks to Maryanne, Bob and Craig for making my car buying experience a pleasant one, and for going that "extra mile" to cater to my specifics. Lovin Thanks to Maryanne, Bob and Craig for making my car buying experience a pleasant one, and for going that "extra mile" to cater to my specifics. Loving my RAV4!!! More