Midway Ford

Incompetent service departemnt I had Terrible experience with Midway Ford’s service department today, first I called this morning and no one answered the phone after 8:30 am so I de I had Terrible experience with Midway Ford’s service department today, first I called this morning and no one answered the phone after 8:30 am so I decided to show up. Mr. Michael Martin asked if he could help and took my information and told me that my F-150 had to be inspected by some specialty mechanics who were very busy. My truck was making a noise between the transmission and the rear-end. When I went to pick the vehicle up he stated that they thought the noise was coming from the shaft and that they suggested to replace it and had to be ordered at a cost of around $1300 and that it would take a few days to order it because it had to be fabricated. This was not his final diagnosis, he said they noise could also be coming from somewhere else (none of this was ever written on the invoice). On the invoice there is no diagnostic, mechanics notes or estimates only my original noise complain and Mike’s opinion, and of course a labor charge of $117.87 for the diagnostic. I took my truck to a Ford Dealer thinking that they would be professionals and accurate with their diagnostic, not to verbally tell me that they recommend to replace a part they are not sure is the one causing the problem, for that I could gone to a less expensive mechanic to get the same incompetent diagnostic. If you are reading this, stay away from this place!!!! More

Loved Midway I love my 2018 Explorer, Erwin was awesome and thanks to Leo that called me I went there, nice people Will definitely go back and I highly recommend i I love my 2018 Explorer, Erwin was awesome and thanks to Leo that called me I went there, nice people Will definitely go back and I highly recommend it More

experience with midway ford After I visited four different dealership, midway ford was the only dealaer that offer me the deal that I was looking for it . Mr Renato Wong was very After I visited four different dealership, midway ford was the only dealaer that offer me the deal that I was looking for it . Mr Renato Wong was very profesional and helpful thank you More

Awesome! Returning customers, We found "Wicho" to be helpful, approachable and efficient. Nothing appeared to be too much trouble and, most importantly, there Returning customers, We found "Wicho" to be helpful, approachable and efficient. Nothing appeared to be too much trouble and, most importantly, there was no high pressure sales techniques used! Great atmosphere, recommend this location to everyone. More

Best Auto Dealer Midway Ford continues to be the best Auto Dealer. Manny Martinez is an excellent salesman. He is thorough, and informative and is extremely caring of Midway Ford continues to be the best Auto Dealer. Manny Martinez is an excellent salesman. He is thorough, and informative and is extremely caring of the customers needs. More

FANTASTIC, MY SALES PERSON FERNANDO IS SUPER PROFESSIONAL AND WICHO IS A GREAT PERSON AND SUPER PROFESSIONAL TOO, VERY GENTLEMAN, AND THEY KNOW EXACT THE INFORM MY SALES PERSON FERNANDO IS SUPER PROFESSIONAL AND WICHO IS A GREAT PERSON AND SUPER PROFESSIONAL TOO, VERY GENTLEMAN, AND THEY KNOW EXACT THE INFORMATION ABOUT ALL SERVICES OFFERED BY THE DEALER. THANK ALL OF YOU. More

Super Good Service Seller was very nice and he explain me in detail truck leasing, and it help me to choose the best option. Definitely the best service. Seller was very nice and he explain me in detail truck leasing, and it help me to choose the best option. Definitely the best service. More

Great customer service Everyone was really polite and professional. They were very informative about all services offered by the dealer. They made me feel happy to have chos Everyone was really polite and professional. They were very informative about all services offered by the dealer. They made me feel happy to have chosen Midway Ford as a dealership. I'm very pleased and definitely, I will keep with them. More

Excellent sales department and delivery. The sales department was very professional and delivered in everything they said. Also the the salesman took his time with me to make sure I was satis The sales department was very professional and delivered in everything they said. Also the the salesman took his time with me to make sure I was satisfied in every way possible. More

Amazing customer service! We went in to Midway Ford to turn in our lease and ended up buying a new car! The customer service was phenomenal!! Erwin, our sales rep., took his ti We went in to Midway Ford to turn in our lease and ended up buying a new car! The customer service was phenomenal!! Erwin, our sales rep., took his time in showing us the cars available and looked out for our best interest during the whole process. Eddie, Osvaldo and Manny treated us like we were part of their family and helped us with all the paperwork. We couldn't be happier with our purchase and would recommend Midway Ford to anyone who is looking for a new car. Thank you Midway Ford!! More