Mike Kelly KIA

Worth the trip Tried to buy a car at Bagler, but thank God, could not come to an agreement. So we moved over to your place, and what a difference. Like night and day Tried to buy a car at Bagler, but thank God, could not come to an agreement. So we moved over to your place, and what a difference. Like night and day in your approach on how to sell a car. More

I am happy I went to Mike Kelly Kia! I dealt with salesman Jeff Scott and he was very helpful with all my questions, and helped me make an informed decision on a Kia. I drove a few vehic I dealt with salesman Jeff Scott and he was very helpful with all my questions, and helped me make an informed decision on a Kia. I drove a few vehicles and when I drove the Kia Sportage, I was sold. Jeff was very knowledgeable about the Sportage, he answered questions before I asked them, he went over all aspects of the vehicle with me and made me feel comfortable, not pressured. I am a very happy Kia owner! Thank You Jeff!!! More

Our experience with the purchase of our KIA was great! Sales & service was great! Lisa Phillips was our sales rep and she was very informative of questions about the KIA and the pricing. Love the KIA! Sales & service was great! Lisa Phillips was our sales rep and she was very informative of questions about the KIA and the pricing. Love the KIA! Bill & Dianna More

thieves, cheats,liars, Do not trust these guys had a quote to do motor work they was double the cost of other Cadillac dealers deal with beriel in Wexford or rorich on liber Do not trust these guys had a quote to do motor work they was double the cost of other Cadillac dealers deal with beriel in Wexford or rorich on liberty ave ..Kelly s don't return phone calls and are stuffing thier pockets with your money same job head gasket other dealer 3 grand ...Kellys wants 7 grand same job same car...don't trust them that's why they are politicians they are going to screw ya,believe me don't deal with them!! More

The Best Sales & Service in The Area, Period !! A+ ! I have bought 3 new cars over the past 7 years, and their sales & service is the best in the area hands down ! They always have been courteous, profes I have bought 3 new cars over the past 7 years, and their sales & service is the best in the area hands down ! They always have been courteous, professional, always willing to go above & beyond to see that you are 100% satisfied !!! Wouldn't buy anywhere else !!! More

The Non-Warranty Warranty My Kia is a 2011 Sorento and it is simply beginning to fall apart. The extended warranty I purchased with the vehicle apparently doesnt cover any tha My Kia is a 2011 Sorento and it is simply beginning to fall apart. The extended warranty I purchased with the vehicle apparently doesnt cover any that would be considered bumper to bumper. I guess its silly to think that dorr handles and link pins fell somewhere between the two bumpers. Not to mention that by 54,000 miles the motor had to be replaced because the main bearing spun. Thank goodness I was under 60,000 because I am certain that wouldn't have been covered either. I am disappointed in the service or desire to help that I have received from my dealership, I also feel Kia advertises an incredible product with an incredible warranty and extended warranty. They simply do not deliver. I was a big promoter of the brand for the first two years of my experience . Now I am a detractor and cannot wait to share my poor experience with all who I come in contact with. I don't really think I can express how disappointed I truly am with Kia as a whole. I realize the dealership is governed by Kia so they can only be held accountable for so much of my poor experience. In short I am happy to say by next summer I will never have to deal with Kia again. Ridiculous!!! More

Should always search reviews BEFORE seeking out a car center The overall buying experience was a bit more lengthy and I was kept uninformed during a large amount of the process. Also, and more importantly, when The overall buying experience was a bit more lengthy and I was kept uninformed during a large amount of the process. Also, and more importantly, when I've called to ask questions and speak about my car... I get no calls back. I wish the stereotype of salesmen ONLY being interested in the bottom line wasn't true; but at Mike Kelly, sales retention is apparently NOT of importance, at least, not to Phil. More

The Service department is not intereseted in doing The Service department is not intereseted in doing warranty work. They will try to talk you out of there being a problem with our car. We had to The Service department is not intereseted in doing warranty work. They will try to talk you out of there being a problem with our car. We had to drive 45 minutes and take time off work to drive to MIke Kelly Kia to ride with them in the car to PROVE to the serviceman that there was a problem!! When they had no argument and had no choice but to look because we were there, they did finally acknowledge the problem and fix it. I would not have bought a kia if i would have know it was going to be so difficult to use the warranty. I would not recommend Mike kelly Kia. More

They hold cars to people they deemed more important than the masses. Specifically, I was shocked that they would not sell me a car because a client that buys cars "all the time" and a former Steeler wanted the masses. Specifically, I was shocked that they would not sell me a car because a client that buys cars "all the time" and a former Steeler wanted it first. They were not even sure if he was going to come down and get it, BUT if he did not, THEN they would have sold me the car. Horrible dealership! More

Incredibly responsive to internet query! Actual visit to Incredibly responsive to internet query! Actual visit to dealership was significantly better than most! They provided helpful and detailed informati Incredibly responsive to internet query! Actual visit to dealership was significantly better than most! They provided helpful and detailed information about our options without making us feel pressured. They reviewed several options to keep the cost within our budget without making us feel that we were sacrificing the things that would make us happy. I am confident about the quality of the vehicle and look forward to many years of working with this dealership! More