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Mike Shaw Subaru Greeley

Greeley, CO

4.7
672 Reviews

4720 W 24th Street

Greeley, CO

80634

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Showing 672 reviews

August 01, 2018

Great service My vehicle broke down and I called and Mr Delarosa got me in the same day and said he would get me back on the road today! within minutes they diagnos More

by SubieGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe Delarosa
Sep 18, 2018 -

Mike Shaw Subaru Greeley responded

Thank you for taking the time to review us! We're so happy that Noe could help get you back on the road so quickly! We hope we'll be able to serve you again!

July 31, 2018

Service Detail I had my vehicle in for a detail and had a pleasant experience! The service that was provided to me was great! I got my vehicle back and it was as cle More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe Delarosa
Sep 18, 2018 -

Mike Shaw Subaru Greeley responded

Thank you for taking the time to review us Melinda! Noe is one of our most valued employees, and he is great about treating each customer with the same amazing care you received! We look forward to serving you again in the future!

July 31, 2018

Hail damage What was supposed to be a simple service visit turned into them not finishing their job and holding onto our car all weekend and the car practically g More

by Foundgilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd White, Dal Kanton
Aug 03, 2018 -

Mike Shaw Subaru Greeley responded

We are truly sorry that your vehicle was here during the hailstorm that also affected every other vehicle on our lot. As you know your car was still here because of a brake noise that required more time for us to fix. We did not charge for this additional work but it did require us having the vehicle over the weekend. Unfortunately there’s nothing we can do about the fact that it hailed while it was here. We had other customer’s vehicles here along with some of our employees vehicles that were here over the weekend and they all have to be covered by the vehicle owner’s insurance the same as if they were parked at any other business. You have demanded we pay for your insurance deductible and this would just not be fair to every other customer who’s vehicle was here and our employees who had their vehicles here. We would be glad to assist you in getting your vehicle repaired as quickly as possible through our repair facility if you will allow us.

July 31, 2018

Extremely Happy Not only do we love our new forester Subaru but are Very pleased with this dealership! Their customer service after our purchase has been above and be More

by Suzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wolf, Alex Rodriguez, Michelle Figolah
Feb 09, 2021 -

Mike Shaw Subaru Greeley responded

Sorry for our long delay responding to your review. Please know we really appreciate your review and your business!

July 31, 2018

Best place in NoCo to buy a Subaru After bad experiences in: Longmont, Boulder, FtCollins, Denver, etc. -- we purchased a 2018 Outback at Greeley Subaru -- mainly because they did not w More

by DO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Dallenbach, Brian Meek, Adam Theophilus
Feb 09, 2021 -

Mike Shaw Subaru Greeley responded

Sorry for our long delay responding to your review. Please know we really appreciate your review and your business!

July 31, 2018

Poor customer service Manager was a jerk, service department does half fast jobs and gives you your car in undrivable conditions. Make excuses that nothing is there fault a More

by Bbraband93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd White
Aug 03, 2018 -

Mike Shaw Subaru Greeley responded

We are truly sorry that your vehicle was here during the hailstorm that also affected every other vehicle on our lot. As you know your car was still here because of a brake noise that required more time for us to fix. We did not charge for this additional work but it did require us having the vehicle over the weekend. Unfortunately there’s nothing we can do about the fact that it hailed while it was here. We had other customer’s vehicles here along with some of our employees vehicles that were here over the weekend and they all have to be covered by the vehicle owner’s insurance the same as if they were parked at any other business. You have demanded we pay for your insurance deductible and this would just not be fair to every other customer who’s vehicle was here and our employees who had their vehicles here. We would be glad to assist you in getting your vehicle repaired as quickly as possible through our repair facility if you will allow us.

Aug 03, 2018 -

Bbraband93 responded

If your service department would of done there job this would of never happened. They called me saying that the car was good to go at 3:30. You don't close till 4, that means they had 30 more minutes to look into why the tires were squeaking. They never mentioned in the call that the car was making noise. We had no idea that it was. I will not be taking my car back to you as I no longer trust your service department or the dealership in general.

July 30, 2018

Serviced vehicle with Noe My Name is Jake, I came in to get my car serviced and Noe was the service advisor. He took care of me so well, asked if I need anything and made it as More

by Jake Yamada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe Delarosa
Feb 09, 2021 -

Mike Shaw Subaru Greeley responded

Sorry for our long delay responding to your review. Please know we really appreciate your review and your business!

July 26, 2018

Hail Damage on our new car! Noe Delarosa, is so AWESOME. I have recently went thru hail damage on our new 2014 crosstrex XV, 6/19/18. I had babied this car since Feb. with maint More

by tamcures6242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Miller, she is a true Angel! Brandon Davis, is very patient with me and all of my questions..., Steve Palmer, Noe Delarosa, David Slone, Dan Gehring, Steve Wolf, Angel Miller, Brandon Davis
Feb 09, 2021 -

Mike Shaw Subaru Greeley responded

Sorry for our long delay responding to your review. Please know we really appreciate your review and your business!

July 20, 2018

Good service Greeley Subaru got em in for service on short notice and got my car fixed and back on the road that same day. That was great because I live about 2 1 More

by Michael S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe Delarosa
Feb 09, 2021 -

Mike Shaw Subaru Greeley responded

Sorry for our long delay responding to your review. Please know we really appreciate your review and your business!

July 15, 2018

Excellent Service Had a great visit for the 6-month service and oil change. Kylah's always great to work with and honest in her recommendations. I'll definitely be back More

by cololovin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylah Browning
Feb 09, 2021 -

Mike Shaw Subaru Greeley responded

Sorry for our long delay responding to your review. Please know we really appreciate your review and your business!

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