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Mike Shaw Toyota - Service Center

Robstown, TX

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166 Reviews

166 Reviews of Mike Shaw Toyota - Service Center

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August 06, 2018

Unhappy Not happy with the lack of quality and lack of attention to details. Left the dealership after oil change and fuel injection cleaning service and imme More

by mpanderson58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Aug 07, 2018 -

Mike Shaw Toyota responded

Please call Martin at 361-793-1267. We would like remedy your complaints. Thank you.

August 06, 2018

Courteous, quick, and went the extra mile Chris Hernandez was great--helpful, courteous. He got our checkup done quickly and even washed the butterflies off the front of our car! You all alw More

by cjmeyer971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez
Aug 07, 2018 -

Mike Shaw Toyota responded

Thank you again for the visit!

August 03, 2018

Great job! My service advisor did an outstanding job and thoroughly explained to me the oil change protocols for my vehicle. No other service advisor had ever t More

by ABRESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan, Carlos
Aug 07, 2018 -

Mike Shaw Toyota responded

Thank you!

August 03, 2018

Maintance Required Great thing is their record keeping. When it is time for maintenance I get an email and text so everything is done to keep my truck running great. More

by ib.whodaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan is DA Main Man
Aug 07, 2018 -

Mike Shaw Toyota responded

Thank you!

August 03, 2018

Great service The service is always great at Mike Shaw Toyota. The price was reasonable for an oil change and I didn't have to wait too long. More

by trios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Aug 07, 2018 -

Mike Shaw Toyota responded

Thank you!

July 30, 2018

VERY PROFESSIONAL PEOPLE PEOPLE THERE ARE ALWAYS VERY FRIENDLY, KEEP YOU INFORMED ON THE PROGRESS OF THE VEHICLE. IF I NEED ADDITIONAL SERVICE THEY WILL LET ME KNOW, PLUS HOW More

by jfiebig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL STEWART
Jul 31, 2018 -

Mike Shaw Toyota responded

Thank you for the great review!

July 27, 2018

Outstanding service! The dealership along speaks for its self! Service Dept on point keeping my vehicle up to date in everything. Ok plus, I love the professional services More

by imoanturn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Lokey
Jul 31, 2018 -

Mike Shaw Toyota responded

Thank you for the great review!

Jul 31, 2018 -

Mike Shaw Toyota responded

Thank you for the great review!

July 27, 2018

Air condition not working properly The staff is awesome always willing to help and they keep you informed while you wait. They do an outstanding job, always bring my vehicles to these e More

by mcgraw.mariaelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Flores, , Kenneth Stoney, Abel Padilla
Jul 31, 2018 -

Mike Shaw Toyota responded

Thank you for the great review!

July 26, 2018

TERRIFIC CUSTOMER SERVICE!! Thank you for a smooth, efficient and wonderful visit with Morgan!! I came in for scheduled maintenance on my car. I was greeted at the door by Morgan More

by chelle053071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Lowke
Jul 31, 2018 -

Mike Shaw Toyota responded

Thank you for the great review!

Jul 31, 2018 -

Mike Shaw Toyota responded

Thank you for the great review!

Jul 31, 2018 -

Mike Shaw Toyota responded

Thank you for the great review!

July 24, 2018

Maintainace Very through and helpful. Did take a while but the facility is very comfortable. All services were very complete . I this service center always able t More

by otherla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the name
Jul 31, 2018 -

Mike Shaw Toyota responded

Thank you for the great review!

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