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166 Reviews of Mike Shaw Toyota - Service Center
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July 12, 2018
Purchase and service In and out took care of business. Jerry did great for an intern .we had a issue with a broken window and the glass was taken care with no words . In and out took care of business. Jerry did great for an intern .we had a issue with a broken window and the glass was taken care with no words . More
by floresbest
Verified CustomerEmployees Worked With
Alexis, Jerry Garcia
July 12, 2018
Excellent service Had a 2:00 appointment. They were on time and efficient, and my car was effectively serviced in less than an hour. Am willing to drive across town (20 Had a 2:00 appointment. They were on time and efficient, and my car was effectively serviced in less than an hour. Am willing to drive across town (20 minutes) to have this dealership take care of my car. More
by ctyree
Employees Worked With
Robert??
July 11, 2018
Phenomenal Toyota Team My 4th vehicle I have purchased from Martin Philbrock and Victor. BEST experiences EVER buying cars. Top Notch costumer service and support for them My 4th vehicle I have purchased from Martin Philbrock and Victor. BEST experiences EVER buying cars. Top Notch costumer service and support for them and Morgan. Definitely a 7 star car dealer. More
by JRIVERACLASS
Employees Worked With
Morgan, Martin Philbrook, Victor Espindola
July 11, 2018
Johnson is friendly. I feel like I can trust him Mr. Johnson seemed knowledgeable about getting the job done. Unlike the sales person at the time I purchased the tundra. I want to send my sister to Mr. Johnson seemed knowledgeable about getting the job done. Unlike the sales person at the time I purchased the tundra. I want to send my sister to purchase a truck here. Hope she will listen to me and come to Mike shaw toyota. More
by rosalinsanch3
Employees Worked With
Anthony Johnson
July 11, 2018
2nd time ac issue Took my car in april 2018 for ac not cooling and the diagnosis was low coolant. Paid 249 for coolant and dye, no other issues were discovered. Ac not Took my car in april 2018 for ac not cooling and the diagnosis was low coolant. Paid 249 for coolant and dye, no other issues were discovered. Ac not cooling again and took it in july 2018. New diagnosis seal in ac system broke and bill would be 2500 to fix. The car is 2008 toyota camry hybrid with 89000 miles. No charge for 2nd diagnosis but decided it was too expensive to fix a 10 year old car. I believe they were honest both times with the information they had at the time. More
by shanealan79
Employees Worked With
Glenn small
July 06, 2018
Quick, professional work The folks at Mike Shaw Toyota professionally and quickly took care of two recall orders and adjusted the alignment on our 2013 Sienna. Kudos to their The folks at Mike Shaw Toyota professionally and quickly took care of two recall orders and adjusted the alignment on our 2013 Sienna. Kudos to their excellent and courteous staff. More
by matthew.l.kimmel
Employees Worked With
Service Department
July 04, 2018
Good but not Everything was great up until the point when I got home. My service representative was good my only problem was when I took my RAV4 in I had 4 hubcaps Everything was great up until the point when I got home. My service representative was good my only problem was when I took my RAV4 in I had 4 hubcaps on my vehicle. When I got home I was missing 1 and another was barely on as well. I called to see if maybe it was left off by mistake, I was told that they would call me back. I went in for service June 30 and called that day, today is July 4th and still have not received a call back from the dealer. More
by r_delo03
Employees Worked With
Michael Stewart
July 02, 2018
My Experience Robert said it would take 2 hrs, it took 4 hrs. Went for mini detail, they didnt wipe down interior, but vacuumed. it was ok. Robert said it would take 2 hrs, it took 4 hrs. Went for mini detail, they didnt wipe down interior, but vacuumed. it was ok. More
by Pete
Employees Worked With
Robert Flores
July 02, 2018
Top notch service Again, my service at Mike Shaw has been done right and I am happy with the work. They also alerted me to an issue with one of my rear shocks, thanks f Again, my service at Mike Shaw has been done right and I am happy with the work. They also alerted me to an issue with one of my rear shocks, thanks for that!!! More
by bcwhitetails44
Employees Worked With
Robert Flores
July 02, 2018
Went in for oil change with no appt. I drove over to this dealership trying to get my oil changed, with no appt. and was immediately taken care of. The Service men and ladies are awesome I drove over to this dealership trying to get my oil changed, with no appt. and was immediately taken care of. The Service men and ladies are awesome at this location. More
by carlosy6.1
Employees Worked With
Not sure
