Mike Shaw Toyota - Service Center

Awesome sales but service sank the ship Working with Anthony Johnson was absolutely awesome when I bought my dream car. He made it happen when I didn't think that it would. Honestly I didn' Working with Anthony Johnson was absolutely awesome when I bought my dream car. He made it happen when I didn't think that it would. Honestly I didn't have such great credit but Anthony got me the car of my dreams and I was super excited. He made the price work for me and we got the deal done. Abel absolutely helped here's where the problem happened my dream car turned into a nightmare car. Once it was out of Anthony and Abel's hands it went to the service department. They sold me a car that had a torque converter problem in the transmission and also it had a cracked head... The car is under warranty for powertrain and that's awesome but it makes it really hard to cash in a Powertrain warranty when it's a Chevrolet and so I have to deal with Chevrolet. I was allowed to use a rental car or rather a borrowed car from Mike Shaw the first time while we figured out what we would do the bad thing is Chevrolet didn't fix the problem as a matter of fact they kind of ignored the problem and had my car for a month. Meanwhile I'm still making payments on this dream car. I get it back it still has problems and Mike Shaw says that I have to go with Chevrolet from now on. Chevrolet will only let me borrow a car for 3 days after that I have to have a rental they will only rent me a car for 4 days on their dime and then it's on me while I still make my car payment. I don't know what I'm supposed to do I can't make a payment and rent a car also and I don't know what to do I don't trust the Chevy dealership anymore that I worked with so now I have to go to a new one. And not such a big deal but it definitely does well my mind now that so many other things have happened I do have to mention that in the service department when they detailed my car and they waxed it for the first time before I left they left massive swirl marks on that card that still have not come out to this day I have only had my car since May 2018 it's only November 2018 and I have had nothing but problems with my 2017 Camaro I would totally buy from my show again but I'm really bummed about their service department. But AJ and Abel Rock so they really do a great job in sales. More

Excellent As a ongoing Toyota owner i can assure anyone that Toyota as a brand is far more superior than any other, attention to detail and commitment to qualit As a ongoing Toyota owner i can assure anyone that Toyota as a brand is far more superior than any other, attention to detail and commitment to quality are just a few key points. Mike Shaw Toyota is no different ; integrity, commitment to excellence ,superior quality and customer service are what they provide. Thank you Service Department More

Frendly service. . Mr. Rifts Gjevukj. Was very helpful. Mike Shaw Toyota always gives me the best service. I will keep buying from Mike Shaw. Mr. Espinosa show me some . Mr. Rifts Gjevukj. Was very helpful. Mike Shaw Toyota always gives me the best service. I will keep buying from Mike Shaw. Mr. Espinosa show me some cars. Thinking about buying at the end of the year. When I finish paying off my Camery. More

Amazing Customer Service The employees are amazing and customer services is wonderful. So far my husband and I had good experiences with the all employees and services. We The employees are amazing and customer services is wonderful. So far my husband and I had good experiences with the all employees and services. We reccomend Mike Shaw Toyota More

Excellent The employees there have always been extremely friendly and professional in treating me with respect. They make me feel that they are happy to serve. The employees there have always been extremely friendly and professional in treating me with respect. They make me feel that they are happy to serve. More

Service Prompt and courteous, were able to accommodate my service a week early. Never disappointed. Explained the inspection and got the work done on a timely Prompt and courteous, were able to accommodate my service a week early. Never disappointed. Explained the inspection and got the work done on a timely manner. More

Great Service Dept. As always very nice and everyone is very helpful...I have bought many vehicles from Mike Shaw Toyota and Jim Widick and Stoney are the best As always very nice and everyone is very helpful...I have bought many vehicles from Mike Shaw Toyota and Jim Widick and Stoney are the best More

Have bought four tundras from stoney nuf said Have had good luck with your personal like as not stoney will talk me into truck number 5 have had a good relationship with your people for a number o Have had good luck with your personal like as not stoney will talk me into truck number 5 have had a good relationship with your people for a number of years More

Tire rotation Service advisor was great , prompt and gave me updates on finishing time when vehicle would be , good estimated time, the waiting room atmosphere was Service advisor was great , prompt and gave me updates on finishing time when vehicle would be , good estimated time, the waiting room atmosphere was great More

Trust ! Being able to trust the person taking care of my car is of the utmost importance to me. I trust Rifat in the service center to make sure the work is Being able to trust the person taking care of my car is of the utmost importance to me. I trust Rifat in the service center to make sure the work is being done properly. The ability to have that experience is the main reason I keep going there. He has always been fair, professional and honest. More