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Mike Shaw Toyota - Service Center

Robstown, TX

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166 Reviews

166 Reviews of Mike Shaw Toyota - Service Center

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October 08, 2018

Fast and easy My wait was fast and very comfortable, When I wasn't sure about something the workers were very helpful. And understanding. I'm very happy to go b More

by THEFITHPOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stoney, Ben Lederman, Victor Espindola, Abel Padilla, Laurelin Brody, John Alaniz, John Lopez, JOSE GORDOA, Kyle Christian, Shawn Kubena
Oct 15, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review!

October 08, 2018

Service repair on 2013 Venza I had a problem with a noise and brought my car in. Morgan got down and looked under my car right then. A part was needed. It came in and was installe More

by DFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan in service department
Oct 15, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review!

October 06, 2018

Excellent Service I showed up Monday morning 10/1/18 around 0830, to have my 10,000 mile maintenance, before I got out of my car, Javier Garza was at my door. I furthe More

by christinevelasquez0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Garza, Mr. Juan, and John Chavez
Oct 15, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review!

October 04, 2018

Service Great Service great work nice people be going back for more work in the future very friendly people great coffee and cookies nice area great More

by R_vela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stewart Service Advisor
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you for the great review.

October 03, 2018

Excellent service! Called on Mon. afternoon after my dr. apt., was told it would be about an hr. wait for my 5,000 mile maintenance. Turned out it took only about 30 mi More

by LYNDAFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Garis
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you Lynda!!

October 02, 2018

Mediocre I had called & set up oil change appt and when I arrived my appt was NOT in appt book. Also, I was charged a MUCH higher price AND didn’t receive a wa More

by mbm1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier, Robert & Mike
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.

October 01, 2018

Will always take my car for service at Mike Shaw Always enjoy coming for service at Mike Shaw! The Service Managers are always helpful and explain the service results. Robert Flores is a great Serv More

by ambryan1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Flores, AJ Adame, Brandon Garis
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you!

September 28, 2018

No stress. Pleasurable. I needed some extra service work on the car since I am coming up to the 5 yr 100,000 mile marker. There was no stress or pressure applied to get all More

by Harley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you for a great review!

September 28, 2018

Awesome!! Victor was great. He made sure that my car was taken care of and that only the services needed were done. When I had questions he wasn't sure of, he g More

by Colette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Espindola
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you!

September 27, 2018

AWESOME JOB I had to have a part ordered for my Toyota Yaris, it took only 2 days to come in, I dropped my car off with Morgan and it was done in record time. The More

by chelle053071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Lowke
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you!

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