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Millennium Hyundai

Hempstead, NY

4.3
589 Reviews

265 North Franklin Street

Hempstead, NY

11550

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589 Reviews of Millennium Hyundai

September 13, 2011

Worst experience ever. Everything was great until I left the dealership, having left a deposit on an 08 Sonata. Was promised the car the next day and over a week later, I was still without a car. The employ More

by larousseb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
1 sales rep, and 3 managers
Feb 22, 2012 -

Millennium Hyundai responded

larousseb2, My name is ToniAnne and I handle customer service for Millennium Hyundai and NY Auto Giant. After reading your comments about your experience with us I would like to apologize that there were so many issues with your purchase, and even more so for the treatment you mentioned you received from the Millennium Hyundai team. Customer service is our number one priority, and your remarks about the phone calls you made to my dealership that went unanswered are very concerning to me. I would really like the opportunity to learn more about your experience with Millennium Hyundai as well as who you dealt with here at the dealership. I would also like to see if there is any way we can make things right for you. If you wouldn’t mind, please send me your contact information to nyagcustomerservice@atlanticautogroup.net and I will touch base with you to learn more. Thank You!

August 18, 2011

I never bought a car on my own, and I wanted to by a Hyundai so I went to the dealership in Hempstead New York....I't was there that I met my salesman Robert Betts. He was so helpful in helping me choos More

by Cortz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts
August 11, 2011

The manager Anthony Nesnick was excellent. When I told him about my other experiences with dealers, especially Millennium Hyundai W. Islip, which I wasn't very happy with, he was more than happy to help m More

by jkrummel4011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nesnick
August 06, 2011

Our salesman Rob was extremely knowledgeable and helpful. He took his time explaining every detail of every car we were interested in. He was patient even when we were not sure which car we liked the most. More

by alexandcharlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts
August 01, 2011

I initially did a web contact with Millennium Hyundia and recieved a follow-up phone call from Darese Hayde. She was very nice, asked a few good questions and called me back when she had the car I wanted in More

by BeFitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts
July 29, 2011

I have a 2007 Santa Fa which I brought in for service. THe service rep Mr. Serrone had been very frienly and a pleasure to deal with. More

by dianescar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Anthony Serrone
July 29, 2011

Dealing with your sales rep Mr. Robert Betts made Dealing with your sales rep Mr. Robert Betts made purchasing a new car a pleasureable experience and if it wasn't for him I do not know if I would h More

by dianescar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Robert Betts
Mar 22, 2012 -

Millennium Hyundai responded

Hi Mr. Louis Pinto, My name is ToniAnne and I manage customer service for Millennium Hyundai. I am beyond happy that you had a wonderful experience at our Hyundai dealership. We take some serious pride in customer service, from the initial greet to the actual signing of the paperwork. Rob is a fantastic employee here, and again I am very pleased about your experience & glad that you will recommend us! Feel free to contact me the next time you plan on visiting our dealership! NYAGCustomerService@AlanticAutoGroup.net

July 29, 2011

Best car buying experience of my life. EVERYONE was helpful, polite, curtious, friendly, etc. Ira, the sales man, went out of his way - literally - to help me take my Tuscon home on the same day I fir More

by jeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira, Steve, Anthony, Charles
Mar 22, 2012 -

Millennium Hyundai responded

My name is ToniAnne and I handle the customer service for Millennium Hyundai! I am so glad your experience was more than enjoyable! Ira is such a great addition to our team, and I am very pleased you were able to drive your Hyundai Tuscon home that day. We hope to see you at our dealership again & thank you for the positive feedback! My personal email is: NYAGCustomerService@AlanticAutoGroup.net in case you ever need anything! Best, ToniAnne

September 09, 2008

I was interested in a used car but undecided. The salesman suggested that I leave a deposit to hold the car for a day until I made up my mind. I stupidly agreed. But I did get the agreement in writin More

by starfish11040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Milton
July 23, 2008

Right now I am leasing a 2007 Santa FE. I wanted to trade it in for a bigger vehicle, the Entourage, because the Santa Fe is just to small for children. I called and spoke to a salesman and specifically told More

by VintageLadyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evening managers
Mar 22, 2012 -

Millennium Hyundai responded

I would like to personally apologize for your experience at Millennium Hyundai and that no one has addressed this issue until now. I manage the customer service here and I am terribly sorry that you did not receive the assistance you should have, or the proper quote from the beginning. I would like to personally discuss this situation with you further and see if there is anything we can do to resolve this issue. My email address is: NYAGCustomerService@AlanticAutoGroup.net. Email me whenever you have a moment, I know you are a very busy Mom, but I would love to hear more about your experience. Should you choose to return to Millennium Hyundai, I would like to personally make sure you receive the proper assistance. Thank you, ToniAnne

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