Millennium Hyundai
Hempstead, NY
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589 Reviews of Millennium Hyundai
Horrible! Took 3000.00 down payment and promised car but never delivered. They never followed up with me and it wasn’t until leaving 2 messages that I was able to finally speak to someone. The salesman lied never delivered. They never followed up with me and it wasn’t until leaving 2 messages that I was able to finally speak to someone. The salesman lied through his teeth saying that he was getting delivery of vehicle from another dealership, 6 days later suddenly he can’t get the car. I’m still waiting for the return of my 3000.00 More
I had purchased two vehicles on the same day from another Hyundai dealer on the same day and always had the car serviced as scheduled. After having a check engine light appear on one, I was told by the comp Hyundai dealer on the same day and always had the car serviced as scheduled. After having a check engine light appear on one, I was told by the competitor dealer after driving to their site I could not leave my vehicle there and they had no appointments would be available for weeks. I was able to get an appointment at Millennium. Ryan was very clear on what I could expect once I brought in my vehicle and Mark described what needed to be done to the vehicle after inspection. Both gentleman were clear and provided the kind of customer service that a consumer deserves. I will be bringing my vehicle to Millennium going forward. More
Price gouging galore, use TruCar or at least check neighboring dealerships and see for yourselves. Employees are even bragging about the markup on their social media (Reddit) accounts. neighboring dealerships and see for yourselves. Employees are even bragging about the markup on their social media (Reddit) accounts. More
The sales department was above and beyond. The service department lacks customer courtesy, they lack professionalism and customer service is horrible. department lacks customer courtesy, they lack professionalism and customer service is horrible. More
The 5 stars is for the manager, Ryan Shim. After 6 frustrating days of trying to get a loaner car while my 2019 Hyundai Tucson was in the shop for a recall and engine problems, Ryan was the only perso frustrating days of trying to get a loaner car while my 2019 Hyundai Tucson was in the shop for a recall and engine problems, Ryan was the only person who helped me right on the spot. Not the dealership, not Hyundai headquarters. Shame on all of them for working so hard to lose a potential loyal customer. Ryan singlehandedly restored my faith in Hyundai. He was professional. competent, compassionate and kind. He listened to the rankings and ravings of an angry unappreciated customer and was able to calm me down and send me off the lot with a beautiful loaner car. Thank you, Ryan. You deserve a raise!! More
Ryan (Service Manager) was exceptional. Very professional. Had me in and out quickly. Mark (Desk Clerk) checked me in quickly and was also very professional. Truly a very pleasant experience. professional. Had me in and out quickly. Mark (Desk Clerk) checked me in quickly and was also very professional. Truly a very pleasant experience. More
We just had an amazing experience buying our 2022 Hyundai Tucson Hybrid at Millennium. We're first time customers and we were was blown away at how fast, professional and courteous they were. Our sales rep, Tucson Hybrid at Millennium. We're first time customers and we were was blown away at how fast, professional and courteous they were. Our sales rep, Brittany Montalvo, is a superstar. She was honest and upfront about everything, she gave us all the details of our great new SUV and she, and her team, were able to honor the national lease special that we were interested in. All in all, Millennium definitely earned our business going forward. More
Artur was an excellent salesperson to work with and made the buying process very easy and comfortable. He was very honest when discussing the financial parts of the deal, and just as importantly, stuck to the buying process very easy and comfortable. He was very honest when discussing the financial parts of the deal, and just as importantly, stuck to the terms of the deal that we made without playing any games. We really appreciated his integrity throughout this process. He also offered the best price for the same car in comparison to other dealers. If you go with Artur, you will get an honest salesperson who will give you a good deal--you will not be disappointed! More
After initially having an issue due to pricing, I had an extremely positive experience. I went to speak to the GM Vincent about my issue and he went far above my expectations to resolve my issue. Very pleas extremely positive experience. I went to speak to the GM Vincent about my issue and he went far above my expectations to resolve my issue. Very pleasant and professional. We now have our new car after salesman Mateusz did a great job at pickup More

