Miller Brothers Cadillac

Great Experience Worked with Zack Miller to purchase a 2016 Spark. Zack found the car I wanted, did all the work to get it to the dealership. On the day I went to pi Worked with Zack Miller to purchase a 2016 Spark. Zack found the car I wanted, did all the work to get it to the dealership. On the day I went to pick it up it took only about a couple of hours. I’ve bought a number of autos in my day & I must say this was one of the best experiences I’ve had. More

Great Service! Our experience at Miller Bros Chevy in Ellicott City MD was excellent. Our salesman, Zach Miller, was the best salesman we've ever had. He was not t Our experience at Miller Bros Chevy in Ellicott City MD was excellent. Our salesman, Zach Miller, was the best salesman we've ever had. He was not trying to "sell" us rather he was sharing information with us. We felt like he was trying to hrlp us mske the right decision on a purchase by giving us information. Going to a car dealer is very uncomfortable and stressful (normally) but we will go back to Miller Bros again and highly recommend it to all! The finance tesm there was also outstanding! More

In a word...... exemplary! We purchased a new and a used vehicle from Miller Brothers Chevrolet within 4 weeks of each other. The used car vehicle process went so smoothly we ag We purchased a new and a used vehicle from Miller Brothers Chevrolet within 4 weeks of each other. The used car vehicle process went so smoothly we agreed to return to purchase a new vehicle when the one we waned became available. Our sales Representative,Zach Miller, was the key to the process. He was the ultimate professional. All paperwork was accurate, prepared ahead of time, and alternate coverage options were presented with NO sales pressure. Service and support was explained thoroughly. The used car we found on the internet and made a return trip from New Jersey to purchase the new vehicle. Why? Because Zach worked hard to find what we wanted and our first experience was so successful. Keep up the great professionalism you demonstrated. More

wonderful experience Zach Miller was the best salesman i have delt with in 20 years. He did everything to make the buying procees smooth and easy and professional. Zach Miller was the best salesman i have delt with in 20 years. He did everything to make the buying procees smooth and easy and professional. More

Worst dealership ever!! Worst car dealership ever!!! I ordered a custom 2015 Stingray Corvette on January 31, 2015. I was told the car would take 8-10 weeks to be built. Afte Worst car dealership ever!!! I ordered a custom 2015 Stingray Corvette on January 31, 2015. I was told the car would take 8-10 weeks to be built. After about 12 weeks, I still didnt have my car. I go to the dealership to find out what's going on and Joe Wyatt, manager, tells me my car will not be built. If orders were stopped in April 2015, why wasn't my order taken when I ordered in January 2015. No one ever reached out and called me or informed me that my car would not be produced. If I had never went to inquire what the status of my car was, would they have ever called? Would I have ever got my deposit back? The service and professionalism was poor!!! I reached out to the General Manager at the dealership, Robert Palmer, and a representative from GM, Nicole Mitchell, no one could give me a reason why this happened and didn't offer a reasonable solution! This dealership wanted me to purchase a 2016 and pay the difference!!!! The people that run this dealership are incompetent. This dealership gives GM a bad rep!!!! More

Purchase used work vehicle Great quick and efficient service, Zach was friendly and approachable. Chuck the sales manager was the best finance manager to work with. Thanks g Great quick and efficient service, Zach was friendly and approachable. Chuck the sales manager was the best finance manager to work with. Thanks guys Bob More

Zach Miller Miller Brothers of Ellicott City Zach Miller when beyond the normal new car salesman in locating the exact Equinox that I was looking to purchase. He did an outstanding job in also Zach Miller when beyond the normal new car salesman in locating the exact Equinox that I was looking to purchase. He did an outstanding job in also delivering the car in a very timely manner. He was indeed the best Salesman that I have ever done business with. I will remember him when I make my next new car purchase. More

Long wait, Arrogant, Rude Salesperson I'll keep this short. I called before showing up and still had to wait about 30 minutes before talking to a sales person. Once I had there attention t I'll keep this short. I called before showing up and still had to wait about 30 minutes before talking to a sales person. Once I had there attention the salesperson (Terrence Cox) tried, at every opportunity, to not allow me to test drive it. Once I insisted that I won't be spending that amount of money without a test drive he reluctantly took me on one. He wanted to know my time frame and because it wasn't that day he started to act as though I was as a waste of time. Very akward test drive with very little said, short almost annoyed responses to questions about the car. I asked what the MPG was and he snarked no one asks for the MPG on a car like this. Another note the price online was a bit higher than the online price. I asked about the car on the phone and they told me that some service items were taken care of recently by the past owner before the trade, so I thought great. When I came in the price was a bit higher and I asked the sales person and he said well its because we recently fixed a few items. The items were the ones the previous sales person told me were handled by the previous owner. So not sure if they're using the previous owners repairs as their own to hike up the price, but either way it seems a bit shady. Overall disappointed with the dealership and would not return or recommend it. I'll be shopping for the same vehicle at a dealership. More

The Best Car Dealership Experience Ever!!! Miller Brothers Chevrolet Cadillac is one of the few excellent car dealers in the DC Metropolitan Area. The customer service and friendliness of thei Miller Brothers Chevrolet Cadillac is one of the few excellent car dealers in the DC Metropolitan Area. The customer service and friendliness of their staff was phenomenal, especially Zach Miller. Zach went out of his way to make sure my purchase of my new Yukon went smoothly. He even found me headphones for my rear entertainment system without me even asking him for them. I would highly recommend anyone looking for an excellent dealer with extraordinary service and some of the best prices to go and visit Miller Brothers. More

Excellent Experience Zach Miller was extremely helpful and quick to get me out on the road in days with my new truck. I was very happy with my experience at Miller Brother Zach Miller was extremely helpful and quick to get me out on the road in days with my new truck. I was very happy with my experience at Miller Brothers and with the service I received from Zach Miller. More