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Mini of Peabody

4.0

72 Lifetime Reviews

209 Andover St, Peabody, Massachusetts 01960
Call (978) 536-0088

Top Reviewed Employees

Doug Currie, Business Development Manager, Mini of Peabody

Doug Currie

Business Development Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

January 16, 2019

"Best birthday gift ever!"

- eightythree83

This is a retrospective review for my mini convertible acquired last year. I wanted to built a dream car for my 49 yo birthday to indulge myself. I first visited a dealer in Boston but was not happy with them. When I paid a visit to Mini of Peabody, I was very impressed and glad I made a right choice. The sale staff was extremely knowledgeable, easy to communicate, and gave valuable advice. After through discussions and test drives, I learned a great deal about what suits me the best. Then they made special efforts, stretch their budget to meet my demands and satisfy my needs. Within 7 weeks, my dream car was built from the scratch and punctually delivered on my birthday. In additional to their professional knowledge about car, they were also very considerate and extremely patiently to help me, even a few months after the sale. A client service visited my house, in the bitter cold winter day, 30 miles away from the dealership, to help me with questions I had about this car (I never drove a convertible before and I was not good with car). Emails were sent for the follow-up to ensure that I was happy. Mini of Peabody makes a difference in my car purchase experience. A car is not just a vehicle, and the purchase experience is more than a transition, but a wonderful experience about acquiring new knowledge and an opening of chapters with new life styles. Thank you, Mini of Peabody!

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Employees Worked With

Brig Currie, Richard Tran, Gary Simard, Brenna

January 09, 2019

"Nothing But The BEST"

- Courtney

My son has wanted a MINI for the longest time before he ever got his license. Our friend Cidalia referred us to go see Jim C. From the first visit to the dealership I was very impressed the way we were treated by the whole team they have in there. Jim and I sat down and went over the cars that were available in my price range, Charles took a drive with me in a few. Harley made the financing painless and when I took delivery of my car Jared went outside in the pouring rain with me to go over every option in and around the car. Everyone involved in our car buying process was wonderful and awesome to deal with. They actually made the whole process fun and my son is ecstatic that he finally got his MINI. I would definitely recommend MINI of Peabody to anyone in the market for a MINI.

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Employees Worked With

James Carven, Charles, Harley, Jared

January 05, 2019

"VIP exprience"

- eightythree83

It has been my best dealership experience whenever I visit Mini of Peabody. I have been treated as a VIP customer since my very first visit, and it continues for every time of my visits, even for just a very simple and non-expensive service or parts purchase. This dealership is definitely not a push-sale environment, instead it offers customers a comfortable and friendly setting where their specialists listen/understand my needs and provides the best advice that suits my circumstances. In addition, this dealership makes special arrangements to accommodate me, and have been extremely patient with me (which reminds me the great, old world, family run, nice shops in Europe where every customer is treated as a VIP-- which is extremely rare for such a large size of dealership). Overall, this dealership offers "human-touch" experience, plus professional and honest attitude/service. It makes me want to go back again and again. I will certainly recommend this dealership without any reservation!

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Employees Worked With

Francisco Espai