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Miracle Chrysler Dodge Jeep Ram of Aiken
Graniteville, SC
133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 133 reviews
August 05, 2025
The kept my vehicle for six months, and still never got my electrical issue fixed. In the last couple weeks they changed service managers and I called the dealership and they demanded that I come and pick my electrical issue fixed. In the last couple weeks they changed service managers and I called the dealership and they demanded that I come and pick my vehicle up they were finished working on it, he said they have spent too much money on my truck, I guess so they were changing parts that was unnecessary. I do not recommend anyone taking a vehicle to this dealership to be worked on. More
by randywheelis
Employees Worked With
Barry
August 03, 2025
WARNING WARNING WARNING The service department at this place is running a huge scam. Jay and the service manager Barry charged my daughter $1,287 for a loose radiator cap. Barry said he was sending over t place is running a huge scam. Jay and the service manager Barry charged my daughter $1,287 for a loose radiator cap. Barry said he was sending over to corporate for a refund. I called back two days later and Barry said they were not participating in any refund. If you’re looking for an honest dealership to do business with run far and fast away from these crooks. More
by Seminoledad2013
Employees Worked With
Barry service manager Jay in service
July 14, 2025
This is the worst dealership I have ever dealt with. They had my car for 6 months. I picked up 5-6 times. Each time I got the car, there was a new issue. They replaced a part that they said was not They had my car for 6 months. I picked up 5-6 times. Each time I got the car, there was a new issue. They replaced a part that they said was not working properly but refused to order a new one and refused to refund me. My original visit was to get a light fixed and at the end my car was powering off while driving it. Turns out that they also charged me full price for a new part when they in fact installed a remanufactured part. Also, the last two months it was there, they did not do a single thing. They are dishonest, shady, rude liars. More
by Steaming2024
Employees Worked With
Logan Rhodes, Mike Murray
March 14, 2025
Service department is horrible. The sales department is useless. My car has been there four times for the same problem that they refuse to fix. The place refuses to give me a higher The sales department is useless. My car has been there four times for the same problem that they refuse to fix. The place refuses to give me a higher up managers contact information. More
by Smith.chelseanicole
Employees Worked With
Ricky Williams, Lori Degenaro, Craig Paro, Bobby Clark, Gregory Jones, Matthew (Paul) Guzman, Jonathan Picado, Felycia Richardson, Kristen Clark, Demetrius Hamilton
September 10, 2023
2022 2500 ram Laramie has been in shop 3 times in less than a month. The emission system keeps messing up and they can’t get it right. They won’t do a buyer buy back trying to get me to trade it with a 13 than a month. The emission system keeps messing up and they can’t get it right. They won’t do a buyer buy back trying to get me to trade it with a 1300 truck payment now to a 1900 truck payment from a 5 year contract to 8 year contract. But swear they trying to help me and my husband. The truck is in Virginia where my husband works and we live in Aiken SC. They sent a tow truck to go get the truck (6hours away). Because I refused to do this trade they cancelled the tow truck driver when he was 2 hours away. To say the least he was angry. I am angry. But this truck does fall under lemon law and I guess I will have to go through corporate. The new GM is rude isn’t very honest and nothing but a mere crook. More
by Reba
Employees Worked With
Rodney General Manager 0 star, Marcy Babb service manager0 star, Katelynn Hebert sales consultant 0 star, Devin Simpson, Demetrius Hamilton
August 05, 2022
The service department needs some work. The front desk personnel are not very professional and rude. I brought my truck in for an oil change, tire balance/rotation, and possible alignment. The front desk personnel are not very professional and rude. I brought my truck in for an oil change, tire balance/rotation, and possible alignment. The gentlemen at the front desk asked it it needed an alignment. I stated how would I know until the tech does his or her assessment. I am not satisfied with the service departments level of experience. More
by jeremy.j.olesen
Employees Worked With
Ricky Williams
May 31, 2022
Worst experience of my life! Jeep has been in shop waiting on a part for 3 weeks and they have no way to track part. Was told would only take 2 weeks, now they want to charge me Jeep has been in shop waiting on a part for 3 weeks and they have no way to track part. Was told would only take 2 weeks, now they want to charge me extra labor. More
by Pam.pipkin
Employees Worked With
Edward
September 20, 2021
Watch out they like for you to keep a vehicle 30 days before they say the finance fell through also the one you traded in has power train warranty and they don’t fix it knowing it needed work before you before they say the finance fell through also the one you traded in has power train warranty and they don’t fix it knowing it needed work before you traded it in and the salesman are terrible never return your calls. More
by Elizabethjones1999
Employees Worked With
Kayla flowers
August 04, 2021
Car vandalized (convertible top ripped off) at dealership while awaiting service. Car sat in rain for almost full business day after vandalism before I was notified (sat in rain that soaked carpet and leath while awaiting service. Car sat in rain for almost full business day after vandalism before I was notified (sat in rain that soaked carpet and leather seats) and according to dealership, before they noticed. Dealership refused to pay costs to repair damage. More
by MI
Employees Worked With
General Manager
May 28, 2021
Dropped vehicle off 14 May 2021. Still in shop 2 weeks later and still no diagnosis. Ext warranty will not do anything until diagnosis. Really? later and still no diagnosis. Ext warranty will not do anything until diagnosis. Really? More
by Itcacman
Employees Worked With
Randy, Ricky Williams
