Miracle Chrysler Dodge Jeep Ram of Aiken

Car Shopping with No Buyers Remorse My wife and I were car shopping for a vehicle for my son. We live an hour and a half from the Bob Richards Dealership and had no idea the location. On My wife and I were car shopping for a vehicle for my son. We live an hour and a half from the Bob Richards Dealership and had no idea the location. On our way to another dealership, which was recommended by another dealership, we came across Bob Richards Dodge and once we met William the rest is history. He did an outstanding job servicing and acomendating us. My son is very happy with his car and I am very happy with the price. Thank you William! More

Great staff-- enjoyed working with them! My sister and I had a great experience! We each had our mind set on a particular vehicle. We each got the one we wanted and they worked well within ou My sister and I had a great experience! We each had our mind set on a particular vehicle. We each got the one we wanted and they worked well within our budgets! Stephen was great work with!!! They were quick to get the paperwork together and nice to work with overall!!! More

Service never calls with status of your vehicle in the shop! The service department is bad and never returns calls when messages are left and never calls to tell you the status of the repairs on your vehicle. Te The service department is bad and never returns calls when messages are left and never calls to tell you the status of the repairs on your vehicle. Terrible communication with their service customers. More

Beware of this dealership and Lori. Tried to purchase a car for my daughter from Lori and this dealership. Found the car on cars.com. Out of state and the dealership would do NOTHING to Tried to purchase a car for my daughter from Lori and this dealership. Found the car on cars.com. Out of state and the dealership would do NOTHING to help accomodate us being out of state or us needing the paperwork fed-exed or the car transfered etc. Then Lori was dishonest and very rude about the car. We drove 300 miles because Lori told us over the phone the car was clean with no defects. When we got there there was black spots all over the car that appeared to be dried tree sap that would not come out of the paint along with dings and scratches. When we asked Lori to explain she got very defensive and said it wasnt on the car that morning when she checked. Also the miles were about 500 over what was listed on the website and on the buyers order sent to us. When approached about this Lori indicated it was there right to drive the car as much as they wanted, etc. then she told us it was a used car and if we wanted a new car the new Toyato dealership was right down the road! RUDE RUDE RUDE Needless to say we left and didnt buy that car. We fortunately found one in ATL the very next day with 5000 fewer miles and perfect inside and out for the same price and the Voltswagon Dealership in Alpharetta was wonderful! So nice and even filled the car up to full. Lori would only fill halfway and when asked why the tank wasnt full like she told us on the phone she said "its against our company policy on used cars and when i said to you on the phone i had it gased up, that doesnt have to mean to the top!" I couldnt believe the words coming out of her mouth! More