Miracle Chrysler Dodge Jeep Ram of Aiken

Service Department Ricky, Terry, and Chip were absolutely great to work with. Very professional and really cared to have my issues resolved. Service was done in a timely Ricky, Terry, and Chip were absolutely great to work with. Very professional and really cared to have my issues resolved. Service was done in a timely manner and EVERYTHING was explained to me clearly. VERY happy with my experience and would definitely recommend to anyone. While my truck was in the shop I had time to “tour” the lot and everyone I encountered asked if I needed anything and very friendly. If anyone has a negative review about this dealership, I would bet the problem lies with themselves. General manager, sales manager and service manager should be acknowledged for fostering this kind of professionalism and courtesy. Keep it up. It’s rare to get this level of service. Thanks very much. More

2014 Jeep Grand Cherokee Limited, Four times in 3 years Jeep just died on the road. Last shop visit lasted 39 days. TIMPM board replaced 3 times so far. Was told this time "No problem" Four times in 3 years Jeep just died on the road. Last shop visit lasted 39 days. TIMPM board replaced 3 times so far. Was told this time "No problem" observed. Jeep "died" on the way home - less than 10 miles from the dealership. Given the history with this vehicle, some serious diagnostics should be undertaken - not just "no error codes observed". Can't wait to hear the story this time!! More

Very pleasant and customer focused Everyone at the dealership was friendly and interested in my needs and wants. The salesperson, Lori, made the car buying experience very pleasant. V Everyone at the dealership was friendly and interested in my needs and wants. The salesperson, Lori, made the car buying experience very pleasant. Very customer focused. More

First Service Maintenance The service attendant was very friendly and made me feel welcomed. The wait times were good. Attendant asked if we needed anything as we wait and kee The service attendant was very friendly and made me feel welcomed. The wait times were good. Attendant asked if we needed anything as we wait and keep us informed More

We bought a Jeep Our experience couldn't have been better. We got exactly the vehicle we wanted with a deal that made us very happy, and it came in a month earlier tha Our experience couldn't have been better. We got exactly the vehicle we wanted with a deal that made us very happy, and it came in a month earlier than we expected. More

Fast service from friendly staff We were accommodated very quickly after our check engine came on before a road trip. Christian got the car in and put our minds at ease. The service d We were accommodated very quickly after our check engine came on before a road trip. Christian got the car in and put our minds at ease. The service department was very busy but we were treated like we were the only customers. More

A one service, good old southern hospitality. Good old southern hospitality. No rushing relaxed atmosphere the service staff showed genuine concern about my vehicle I wasn't just a number I was ha Good old southern hospitality. No rushing relaxed atmosphere the service staff showed genuine concern about my vehicle I wasn't just a number I was happy to know that good customer service still exist More

Service Department Experience My truck isn’t a new Dodge Ram, it’s a few days old but they treated me & it like it was brand new. Rick kept me informed and was very professional. H My truck isn’t a new Dodge Ram, it’s a few days old but they treated me & it like it was brand new. Rick kept me informed and was very professional. He gave me a “ready time” and as I waked in the door he was doing my ticket. They did a recall repair I was unaware of and I was happy with the experience I had with this part of the dealership. More

Always great service. The team at Bob Richards is professional, helpful and gets things done well in a timely manner. I always go there for all my RAM needs. Quality servic The team at Bob Richards is professional, helpful and gets things done well in a timely manner. I always go there for all my RAM needs. Quality service each and every time! More

Efficient, professional, and knowledgeable The staff member was professional and knowledgeable. The service provided was handled in an efficient manner. The option for a shuttle back to my home The staff member was professional and knowledgeable. The service provided was handled in an efficient manner. The option for a shuttle back to my home is helpful. I recommend this location for service maintenance on a vehicle. More