Miracle Chrysler Dodge Jeep Ram of Aiken

Miracle Chrysler Dodge Jeep Ram of Aiken responded

Hi Jim, That's very high praise indeed! We're thrilled to read that you were so pleased with the experience you had with Craig, Mingo and our team - for sure we're very proud of them and they seem to have left a big positive impression on you! Please accept the sincere thanks of everyone here at Bob Richards Dodge Ram Chrysler Jeep for your review and your feedback. It really means a lot to us to learn that you were a fan of the honest, professional way we do business, but there again we feel we owe you thanks for your own honesty in letting us know what you thought as the deal progressed. Certainly, yours was a visit that will long be remembered around here, it's great to know that you had a good time getting everything worked out, and that it all resulted in that awesome red Ram 1500, that's every bit as memorable as it's owner! If there's anything more you need from us then help is only a phone call, online message or visit away and it'd be a pleasure to take care of you, likewise, we hope to see both you and your truck back with us come servicing time - we'd love to play a part in maintaining such a distinctive vehicle and keeping it at its absolute best - but in any case we hope you've enjoyed getting to know it over the past couple of weeks, and that the two of you will have many happy miles together! In closing we'd like to thank you once again for your business and this amazing review, and welcome you to the Bob Richards Family! Best Regards, Craig, Mingo & The Bob Richards Team

Miracle Chrysler Dodge Jeep Ram of Aiken responded

Dear togofree, Firstly, on behalf of everyone here at Bob Richards’ let me say thank you for your feedback – we’re glad to see that everything went according to plan and that Craig was so well prepared – both in describingn the truck’s options and features, and then in helping you put the vehicle through its paces and those options to the test. At Bob Richards’ we always do our very best to put our customers in a position where they can make an informed decision, and get the right vehicle for them - not us – and it certainly looks like Craig gave you a great demonstration of that. We’re glad to know that you were so happy with the truck and got the deal you wanted with a minimum of fuss, that’s just how we like things to go, and here’s hoping that your new white Ram – which looks spectacular in the photo you’ve included, by the way - is with you for many years to come and gives you lots of enjoyment and worry-free miles. However, should you need our help with anything in the future then we stand ready to assist you however we can. Just call us, send us a message online or of course, stop by the dealership and it’ll be our pleasure to take care of any issues you may be having. In closing we’d just like to thank you again for doing business with us, and for your review – we really appreciate you taking the time to write to us and it’s great to know that you left our dealership so satisfied. It was a real pleasure to help you get your new truck, and we hope that after this experience you’ll be back to see us us again come servicing time! Best Regards, The Bob Richards Team

Miracle Chrysler Dodge Jeep Ram of Aiken responded

Hi William, We’re sorry that it’s taken us a while to get back to you, but our entire team here at Bob Richards Chrysler Dodge Jeep Ram got a lift from reading your review, and everyone would just like to say thank you for your kind words. I don’t think there could be a better endorsement of the Bob Richards philosophy than what you have written about us and the fact that you drove three hours specifically for the no-games, honest approach that we take to car sales. It’s great to know that you were so happy with the level and style of service you received from Craig, Wayne and Tony, that the 3-hour drive was all worth it in the end and that they were able to set you up with the truck and the deal that you wanted. We hope that you’ve really been enjoying it over the past couple of weeks, and that you continue to do so for a long time to come! As you say, it’s a shame that coming to us for maintenance isn’t really an option for you, as our servicing team are every bit as capable and honest as the sales staff, and they would have loved to take care of such a fine vehicle. However, please do feel free to stop by and see us any time you’re in the area, and you can always reach out to us over the phone or online should you wish – our team would love to hear from you and we’d be happy to help in any way we can. Finally, let us just say thank you one more time for choosing our dealership and taking the time to write this review – it’s so rewarding to know that our customers think we’re doing things the right way, and reviews like this really do mean a lot. Best Regards, The Bob Richards Team

Miracle Chrysler Dodge Jeep Ram of Aiken responded

Hi Wanda, Firstly, everyone at Bob Richards Dodge Chrysler Jeep would like to say a sincere thank you for your kind review and feedback, and for choosing to do business with us. We're very happy to hear that Lori worked hard to help you out, and glad that in the end you found a vehicle that met your needs. Lori remembers your visit well and she has asked me to pass on her regards, and let you know what a pleasure it was to meet you and your daughter. We'd also like to join her in wishing you all the best with your new Dodge Journey - and we certainly hope that the two of you have many, many happy miles ahead together, however, if something unexpected should happen then the servicing department will be happy to set things right for you. Likewise our staff stand ready to address any questions, concerns or further feedback you may have regarding your visit or vehicle - of course, you're always welcome to pay us a visit in person here at the dealership, but you can also call us or contact us online if that's more convenient for you. Many thanks once again, Lori, Ricky & The Bob Richards Team

Miracle Chrysler Dodge Jeep Ram of Aiken responded

Wow! Thank you Jan from all of us - that's an amazing review and the whole team is very thankful and proud to have earned such high praise! It's great to see that you've done business with both the sales AND servicing departments, and that on both occasions our team gave you a great experience - particularly Josh and Ricky - they always give their best for our customers, and so it's no surprise to us to see them earning a special mention. We'd also like to thank you all for being part of the Bob Richards Family, we've enjoyed seeing you and your vehicles around here ever since the old Triangle Dodge days - we appreciate you sticking with us and hope that you'll be regular visitors for a long time yet. However, you don't always need to come to the dealership to get that great Bob Richards customer service - if it's more convenient you can always call us or contact us online, and we'll do our very best to take care of any issues you may be having - just like when you're here with us. In closing we'd like to wish you all the best with your new Ram 1500, and please do pass on the same sentiments to your brother and his wife regarding their new Chrysler. It's been a pleasure as always, and we hope to see you again soon! Best Regards, The Bob Richards Team

Miracle Chrysler Dodge Jeep Ram of Aiken responded

Hi A8, On behalf of the whole Bob Richards team let me pass on our thanks for your positive review and feedback. We're all glad to know that you were pleased with the customer service you received from Lori, Wayne and Josh, and in the end left our dealership with the car you were looking for and financial terms to suit your needs. We hope you've enjoyed the first week with your new A8 and that it's meeting all of your expectations so far, but we'd just like to remind you that if there's anything more we can do for you, or if you have any further comments or questions then we'd love to here from you, and help in any way we can - You're always welcome to come down to the dealership in person, or if it's more convenient you can also reach out to us over the phone or online. Thank you once again for choosing to do business with us - Lori, Wayne and Josh have all told us what a pleasure it was to meet you, and we certainly hope to see you again sometime! Best Regards, The Bob Richards Team

Miracle Chrysler Dodge Jeep Ram of Aiken responded

Hi RT, Please accept our apologies for not responding to you sooner, things have been pretty busy around here of late but we finally have some time to get in touch and thank you for the great review you've given us - because the whole Bob Richards team is really grateful for your comments, It's great to know that you were satisfied with the service provided by Christian, Mingo and Tony, and came away from our dealership with a brand new car. It was a pleasure to see you both, and Christian has told us that he really enjoyed working with you - it always helps when a customer knows exactly what they want as you did, and we all hope that you both really enjoy your new Charger R/T (which looks absolutely stunning in black, we might add). We look forward to getting under the hood ourselves at servicing time - we're sure it'll be every bit as enjoyable to work on as your Jeep is, and you know that with our servicing department it's in safe, capable hands at all times. If there's anything more we can do then please do let us know. as we'd be happy to help in any way we can - similarly if you have any other comments or questions we'd love to hear from you. You can reach us over the phone, or by all means visit us in person at the dealership if that's more convenient for you. Until next time though, happy trails! Sincere thanks once again,, Christian, Mingo, Tony & The Bob Richards Team

Miracle Chrysler Dodge Jeep Ram of Aiken responded

Dear Mpleary37, Wow! Please accept the sincere thanks of every one of us at Bob Richards Chrysler Jeep Dodge Ram for your excellent review and kind comments. Craig, Ricky and Wayne definitely seem to have made a big positive impression, and it's great to know that you were thoroughly satisfied with how they looked after you - for sure we will do our very best to make the same impression on anyone who visits us based on your recommendation too . We hope you really enjoy your new Wrangler that it gives you many miles of fun and reliable motoring over the years to come - and that your son likes the off-road video you and Craig shot - it certainly sounds like he got a kick out of it too, by the way! It's really good to know that even though your new Jeep looks absolutely stunning in that picture, she'll still get to have a few adventures and maybe go play in the mud every now and then - as all Wranglers should, if you ask us! In closing, we'd just like to remind you that we're here to help should you need anything - all you need do is call, or stop by the dealership if it's more convenient, and our team will be happy to take care of you. Sincere hanks once again, The Bob Richards Team

Mpleary37 responded

Thanks again!!!!

Miracle Chrysler Dodge Jeep Ram of Aiken responded

Hi Mike, It's great to hear from you again, and everybody at Bob Richards Chrysler Jeep Dodge Ram would like to say a big thank you for your comments. It was a pleasure for us to meet you and your family, and I know that Craig and Mingo really enjoyed working with you. We're glad that you enjoyed your experience with us and that you got the car and deal that you were looking for, especially after coming as far as you did - we hope that the drive back to Wilmington was an enjoyable one for you all, and that your dogs also approved of your purchase when they saw it! The great service isn't over now that you have your car either, and if there's anything more we can do for you all you need to do is give us a call and we'll be happy to take care of it - and of course, if you're in the area then you're more than welcome to pay us a visit in person too. Finally, we'd just like to wish you all the best with your new Durango, thank you again for your business, and welcome you all to the Bob Richards Family! Sincere Thanks & Regards, Craig, Mingo & the Bob Richards Team

Miracle Chrysler Dodge Jeep Ram of Aiken responded

Dear Allanlasley, It was our pleasure to help out, and we're really happy that we were able to get you set up with what looks like a very nice new Wrangler! In return, the whole Bob Richards team would like to thank you for your review and your kind comments. It's great to know that you were so satisfied with the efforts of our staff - especially Craig and Mingo - both top-quality guys that do a lot to make sure that every customer that comes through our doors is as satisfied as you were, and we know that they and the rest of our team will offer the same great service to anyone who visits us because of your recommendation. In closing, we'd just like to remind you that we're here for you should you need our help with anything - all you have to do is call us or stop by the dealership, and we'll be happy to help in any way we can. For now though we'd like to wish you all the best with your new car, Happy Trails, and welcome to the Bob Richards Family! Sincere thanks once again, Craig, Mingo & the Bob Richards Team