Miracle Chrysler Dodge Jeep Ram of Aiken

The kept my vehicle for six months, and still never got my electrical issue fixed. In the last couple weeks they changed service managers and I called the dealership and they demanded that I come and pick my electrical issue fixed. In the last couple weeks they changed service managers and I called the dealership and they demanded that I come and pick my vehicle up they were finished working on it, he said they have spent too much money on my truck, I guess so they were changing parts that was unnecessary. I do not recommend anyone taking a vehicle to this dealership to be worked on. More

WARNING WARNING WARNING The service department at this place is running a huge scam. Jay and the service manager Barry charged my daughter $1,287 for a loose radiator cap. Barry said he was sending over t place is running a huge scam. Jay and the service manager Barry charged my daughter $1,287 for a loose radiator cap. Barry said he was sending over to corporate for a refund. I called back two days later and Barry said they were not participating in any refund. If you’re looking for an honest dealership to do business with run far and fast away from these crooks. More

This is the worst dealership I have ever dealt with. They had my car for 6 months. I picked up 5-6 times. Each time I got the car, there was a new issue. They replaced a part that they said was not They had my car for 6 months. I picked up 5-6 times. Each time I got the car, there was a new issue. They replaced a part that they said was not working properly but refused to order a new one and refused to refund me. My original visit was to get a light fixed and at the end my car was powering off while driving it. Turns out that they also charged me full price for a new part when they in fact installed a remanufactured part. Also, the last two months it was there, they did not do a single thing. They are dishonest, shady, rude liars. More

Horrible service While I did not buy a vehicle at this dealership, my vehicle was there for 2 months having repairs. The absolute worse customer service I have ever e While I did not buy a vehicle at this dealership, my vehicle was there for 2 months having repairs. The absolute worse customer service I have ever experienced. Chip Dowdy was rude and would never, ever return calls. The only time we got a status update was when we, by chance, got a phone call through to the service dept, but usually was told there was nobody available to talk to us. I sent an email to the General Manager, and never heard a word back from him. This was an unfortunate event that happened as we were traveling through South Carolina, that was out of our control, and turned our world upside down. This dealership gave us a receipt of what they supposedly had done to our vehicle. When we finally got our vehicle back, we had it for 2 days, and had to take it to our local dealership to get it fixed for real. When we needed information from this dealership on what was actually done to the vehicle, everyone, including the General Manager, refused to talk to us. The worst customer service I have ever had the displeasure of dealing with. I can only imagine how awful it would be if I bought a vehicle from this dealership and had to use their service department for service. I don't know about South Carolina, but in Texas, your word means something, and integrity means even more. More

Fast and good customer service Great people and great service I would recommend to family and friends to go to Bob Richard and they have refreshments while you wait on your vehicle. Great people and great service I would recommend to family and friends to go to Bob Richard and they have refreshments while you wait on your vehicle. More