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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.4
209 Reviews

209 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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May 02, 2025

Hunter and Andrew did a fabulous job insured my car stayed clean while servicing my car very friendly people More

by billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
May 05, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Hunter and Andrew provided such excellent service at Gallatin Chrysler Dodge Jeep Ram! Keeping your car clean and ensuring a friendly experience is what we strive for. Thanks for sharing this feedback with us!

May 02, 2025

We have had nothing but issues with this dealerships from sales to service. Would not recommend unless you do your research More

by Dhmeringer424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employees names not listed
May 05, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

I'm sorry to learn of your disappointment with both our sales and service departments. We strive for excellence in all areas and would appreciate the chance to improve your experience. If there are any specific issues you'd like us to address, please reach out at your convenience. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

April 28, 2025

The dealership was clean and organized the team that helped me with my service was excellent. They understood my issues and where I was coming from as far as the quality of service I had received anothe More

by robertcharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Robert, we're delighted to hear that our team at Gallatin Chrysler Dodge Jeep Ram provided you with excellent service and a clean environment. Thank you for recommending us!

April 25, 2025

Oil change and tire rotation was easy to schedule and was done promptly with ease. More

by Dunntammy60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're grateful to have you as a Gallatin Chrysler Dodge Jeep Ram customer, Tammy. Thanks for the review!

April 23, 2025

Repair shop delivers excellent service and has a very knowledgable staff. Every question was answered with fine detail. I am a very happy customer! More

by Ken Y’all
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 23, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Ken, we're delighted to hear that our repair shop team at Gallatin Chrysler Dodge Jeep Ram provided you with excellent service and detailed answers. Thanks for sharing your experience!

April 21, 2025

Great as long as you be sure you have your lug key before you leave the service dept. Easy oversight. They do great & have become much more timely than they were in the past. 💪 More

by rrambo22000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We're glad to hear that our team at Gallatin Chrysler Dodge Jeep Ram has improved in timeliness and provided great service. We'll make sure to remind everyone about checking for lug keys before leaving the service department. Safe travels!

April 15, 2025

Great job! Everyone was really nice and helpful. Special thanks to Angela, she did a great job! More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela (in service dept)
Apr 15, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Kim, thank you for this 5-star review of Gallatin Chrysler Dodge Jeep Ram! We will pass along your feedback to Angela.

April 14, 2025

Megan and her team are wonderful. The communication was great. I knew everything that was happening. I liked the video review of my car and the issues that were found. The mechanic wa More

by Shelley Bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Apr 14, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Shelley, we're delighted to hear that Megan and the team at Gallatin Chrysler Dodge Jeep Ram provided such a positive experience. It's great to know you appreciated the communication and video review of your car. We look forward to assisting with any future needs!

April 14, 2025

Outstanding service! Morgan was very helpful, friendly and kept me informed! Check out was a quick and easy process! I will be sure to ask for her in the future! Love More

by yankeefan502002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan 5 stars
Apr 15, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We're delighted to hear that Morgan and our team at Gallatin Chrysler Dodge Jeep Ram provided outstanding service. We look forward to welcoming you back in the future!

April 14, 2025

Thank you Austin Janco, and your service team for the awesome service that were given me today. You went over and beyond expectation, and I greatly appreciate it. Looking to get your vehicle serviced, ch More

by angelawoods65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Janco
Apr 15, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Austin and the service team exceeded your expectations at Gallatin Chrysler Dodge Jeep Ram! Thank you for recommending us, and we look forward to assisting with any future vehicle needs.

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