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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.5
275 Reviews

275 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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September 26, 2025

Brandy did a great job. She handled my invoice concerns. Cost was surprising. May have to find another alternative to taking my car to the dealership. Have always had my mai More

by maryfaires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
September 25, 2025

Professional service. Angie kept me informed throughout the service. I appreciated the updates and videos by the mechanic working on my car. I’ll be back for the next serv More

by mmegbers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2025

Angela is always great working with. She has been a great help with my fleet and gets them in and out quickly. Austin and Daniel are both excellent in handling whatever situations have a More

by sarahcorrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Sep 23, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for your feedback! It's great to know Angela, Austin, and Daniel took such good care of you. We appreciate your trust in the Gallatin Chrysler Dodge Jeep Ram team!

September 09, 2025

Brandy is the best at pro at providing clear communication, she does what she says she’s going to do, & when you leave the service Sept you have no doubt your vehicle is taken care of! More

by rrambo22000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
Sep 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We’re glad Brandy made your experience at Gallatin Chrysler Dodge Jeep Ram seamless and stress-free. We’ll pass along your feedback to our service team!

September 05, 2025

The people there are always so polite and helpful! I always take my car thee! More

by dianeberry16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for stopping by to leave Gallatin Chrysler Dodge Jeep Ram a wonderful review!

September 04, 2025

Brandy was Great! Communication was great, Told her when I needed the car and what was wrong! Knocked it out for me! More

by dairius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Sep 08, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Hi Dairius, knowing you are satisfied with the work Brandy did on your car made our day! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram.

September 01, 2025

Very friendly and a lot of help finding me the right suv and making it easy. More

by Lisacalcote4600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Sep 03, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We are grateful to have earned your business, Lisa. Thanks for taking the time to leave us a review! - The Gallatin Chrysler Dodge Jeep Ram Team

August 30, 2025

I am so happy that Brandy Perry is back. I had decided that I would not purchase anymore vehicles from Gallatin Chrysler Dodge because Brandy was no longer there in service. She is the best More

by Ellobo526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
Sep 03, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We are thrilled to hear Brandy is back on our team and exceeded your expectations! It means a lot to have your business here at Gallatin Chrysler Dodge Jeep Ram. We can't wait to see you again!

August 26, 2025

Brandy was amazing! She was knowledgeable and quick to respond to my concerns. I would be back! More

by Rebecca Dohrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Aug 27, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Rebecca, we are so glad to hear that you had a positive experience with Brandy. We look forward to working with you again at Gallatin Chrysler Dodge Jeep Ram!

August 24, 2025

The whole experience was unexceptable. I took our vehicle in because it wasn’t running and the dealership had a list of things they wanted me to pay for. They wanted nearly $1000 to replac More

by kevinrich83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Darrell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Kevin, I'm sorry to hear about your experience. We strive for transparency and quality service, so it's concerning to learn that we fell short in this instance. Please reach out if you'd like us to address the issues further or assist you with any other concerns. Thank you, Austin Janco - Service Manager - austin.j@gallatincdjr.com

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