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Miracle INFINITI of Augusta
Martinez, GA
118 Reviews
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Showing 45 service reviews
June 07, 2024
Friday 6/7/24- called service dept. 5 times between 3-4pm and let ring 20 times. No answer and no way to leave message. Called Macon infinity and they answered right away and I’m taking 5 times between 3-4pm and let ring 20 times. No answer and no way to leave message. Called Macon infinity and they answered right away and I’m taking my QX80 there for repairs. 0 stars More
by Tommanley91748
Employees Worked With
NA
January 23, 2024
Infiniti Customers BEWARE! ! DO NOT TAKE YOUR VEHICLE TO MIRACLE INFINITI!! I took my vehicle to Miracle Infiniti of Augusta because my brakes were squealing. They charged me m ! DO NOT TAKE YOUR VEHICLE TO MIRACLE INFINITI!! I took my vehicle to Miracle Infiniti of Augusta because my brakes were squealing. They charged me money and I paid for services that were not performed. Then I took my vehicle back an additional 3 more times because the brakes were still squealing. Initially I paid for rear brake pads and rotors....then the 4th time, they told me as a courtesy they would do the same thing to the front that the did to the rear. I ended up taking my vehicle to another dealership and paid to have my vehicle serviced. When that dealership tore down my vehicle they noticed that the rear brake pads were the lowest level of Nissan products, shims were missing, rotors were not new and the front had not received any service (all old products on the front-front brake pads were down to a dangerous level of 3mm). I have tried to contact the General Manager, Johnny Royal and the Owner, Mike Murphy and they will not contact me. I should be reimbursed for my services that were not performed. As a woman, I trusted them to service my vehicle! This dealership needs to be shutdown!! Bad business! I have all of my parts that were taken off my vehicle for evidence as well as invoices! More
by aelecia77
Employees Worked With
Johnny Royal, Mike Murphy, Deon John, Matt Rayner
June 22, 2023
Very professional, polite, friendly and good service, Offer assistance and helpful information on your vehicle and offer assistance while you wait Offer assistance and helpful information on your vehicle and offer assistance while you wait More
by blester3
Employees Worked With
Antoinette Wanda, Michael Arthur
March 29, 2023
Mickey is very caring and understanding person when it comes to his customers. Always helping you to feel comfortable in knowing that your car will be taken good care of. comes to his customers. Always helping you to feel comfortable in knowing that your car will be taken good care of. More
by shelleylewis.16
Employees Worked With
Mickey
January 22, 2023
My 22 car was riding smoothly. I went there to have the oil changed and tire rotation and balancing . Upon leaving my car was vibrating back and front. What did they do to my car? I went there to have the oil changed and tire rotation and balancing . Upon leaving my car was vibrating back and front. What did they do to my car? These were my thoughts. I took my car elsewhere and I was told I needed an alignment and the tires needed balancing. I had paid them for balancing . My car was sabotaged. They messed it up. Do not go there for services. More
by Carbar
Employees Worked With
Antoinette Rollins & Gary Cooper
