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Miracle Nissan of Augusta

Martinez, GA

4.8
769 Reviews

3300 Washington Rd

Martinez, GA

30907

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Showing 769 reviews

August 03, 2023

I have bought 2 vehicles from miracle Nissan now on account of their 250k preowned powertrain warranty, and though i never had to use the warranty or service department i can say the sales side is ver More

by elainawatkins95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben wilson
Aug 04, 2023 -

Miracle Nissan of Augusta responded

Congratulations on the purchase of your two vehicles. We appreciate your feedback and are pleased to learn that our Sales Team is straightforward and easy to work with. Thank you for leaving us this 5-star review and for your recommendation. If there is anything else you need from us here at Miracle Nissan of Augusta, please do not hesitate to contact us.

July 03, 2023

Staff are personable, respectful, and fantastic to work with. I would absolutely buy from them again. More

by oneredsoprano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Robinson, Barry, Joey, and____(can't remember)
Jul 04, 2023 -

Miracle Nissan of Augusta responded

Thank you for the great review of our Sales Team, Oneredsoprano. We are happy to see that your experience at Miracle Nissan of Augusta was personable and respectful.

June 28, 2023

We really enjoyed the experience we had at your dealership we love the rav 4 we bought. The people were very friendly and helpful More

by davidcasto
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
GG
Jun 29, 2023 -

Miracle Nissan of Augusta responded

Each and every day our friendly and helpful Sales Team strives to be excellent. We are thrilled to learn you enjoyed your car-buying experience with us here at Miracle Nissan of Augusta. Congrats on your new Toyota Rav4 and have an incredible day.

June 27, 2023

Their service department cut the leather on my steering wheel in my brand new maxima and they refuse to Replace it. It was in the shop getting the seats replaced due to the leather peeling which my seats n More

by Colby
Recommend Dealer
No
Employees Worked With
Deon in service
Jul 01, 2023 -

Miracle Nissan of Augusta responded

Colby, Customer satisfaction is our top priority here at Miracle Nissan of Augusta and we would like to speak with you regarding your vehicle's seat replacement. Please reach out to us directly if you would like to discuss this further. Thank you, Customer Care Team feedback@murphyag.com

Jul 01, 2023 -

Colby responded

Oh I have reached out and y’all don’t care! The service manager avoids me and refuses to replace my steering wheel that THEY tore. My brand new car looks like pure crap because of you guys! I’ve reached out NUMEROUS TIMES. how about y’all have someone that’s honest reach out to me? So no customer satisfaction is not priority. I have sent numerous emails which I still have with no response and numerous phone calls they weren’t returned and voice messages were left as well.

June 24, 2023

I actually accomplished everything over the phone, so the only thing left to do was sign the paper work at the dealership. There were no surprises or anything resembling a bait and switch. It was a pleasant More

by Rmcvicker5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Johnson
Jun 25, 2023 -

Miracle Nissan of Augusta responded

Hello, thank you for sharing your kind feedback. We are excited to learn that you had a pleasant experience with Miracle Nissan of Augusta and it would be our pleasure to assist you again someday!

June 06, 2023

Polite, listens to the customer GiGi listens and Joey very helpful and are considerate Tina makes sure everything is understood More

by Jj_01370
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GiGi Joey
Jun 06, 2023 -

Miracle Nissan of Augusta responded

Hello, we are grateful you took the time to leave this positive review. It is pleasing to know that our considerate team was attentive and helpful during your visit. Come by and see us anytime at Miracle Nissan of Augusta.

May 31, 2023

Very low pressure. They showed me exactly what I was looking for and didn't try to upsell to vehicles or trim packages that I didn't want. More

by Gbrannen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Jefferson
Jun 01, 2023 -

Miracle Nissan of Augusta responded

Thank you for the 5-star review of our low-pressure Sales Team here at Miracle Nissan of Augusta. We enjoyed reading how our team helped you find everything you wanted and nothing you didn't. We look forward to your next visit.

May 16, 2023

The whole process of buying the car was quick and effortless, The staff was kind, courteous and efficient. More

by kenmaxga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Keys, Tina Moore
May 16, 2023 -

Miracle Nissan of Augusta responded

Our Sales Team here at Miracle Nissan of Augusta is proud to read that you had a quick and effortless experience with us. Please feel free to reach out if we can do anything else to assist you.

May 15, 2023

Everyone was very nice and knowledgeable in their own area. LayShawn Robertson was extremely helpful. More

by Johnnie Hankerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina, LayShawn Robinson , Alonzo Scott
May 15, 2023 -

Johnnie Hankerson responded

Everything at. Miracle Nissan Store was very clean also every one was very knowledgeable in their own field .All the Miracle staff were very friendly.

April 20, 2023

Great customer service & team! Very helpful. Kayla & team are awesome! I am very happy. Thanks More

by New car owner!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla
May 19, 2023 -

Miracle Nissan of Augusta responded

Hello New, we are so honored to know that you had a wonderful experience working with our team here at Miracle Nissan of Augusta. We aim to provide all of our valued guests with great customer service and it makes us delighted to know this was the case during your visit. Thank you for leaving us this outstanding 5-star review and if you require anything else, please do not hesitate to let us know.