Mission Mitsubishi

I came into the dealership looking to trade in my 2011 Mitsubishi Lancer and to purchase a bigger vehicle for the family since we will be having another baby very soon. Terry was very helpful right off th Mitsubishi Lancer and to purchase a bigger vehicle for the family since we will be having another baby very soon. Terry was very helpful right off the start. He asked us what we were looking for and showed me and my wife around. My wife ended up loving the 2012 Mitsubishi Outlander the most because it had everything she was looking for and it was the look that she wanted the most. It came with a lot of extras as well that just made purchasing the vehicle even better. The kids weren't liking the vehicle much at first, but after Terry showed us many features of it, the kids fell in love with the vehicle as well. We weren't sure how the prices were going to be, but after speaking with Terry about what range we were hoping for, he was able to help us stay below the budget that we were expecting. I would rate the overall experience as excellent. This is the second time I have been to the Mission Mitsubishi dealership in San Antonio and both times I have come into the dealership with something in mind and come out same day with what I was looking for. I will recommend it to friends that are in search of a vehicle. More

the worst experience in car buying in the last 25 years. These people at this dealership try to swindle you out of money you don't have. Mission will underappraise your tradein to make you pay a larger down These people at this dealership try to swindle you out of money you don't have. Mission will underappraise your tradein to make you pay a larger down payment. These people are very unprofessional in handling car loans. They constantly lie thru their teeth, and then make you look like the bad guy. On a scale of 1 to 10 with 1 being the worst, i wiould rate this dealership and staff a 0. i will never go there again. Instead i reccomend Gillman Mitsubishi. Very dissatisfied. More

absolutely fabulous listened to our horror story about Gillman promised my wife that would not happen and then followed through they had the same spyder she was looking for only in a different color and w Gillman promised my wife that would not happen and then followed through they had the same spyder she was looking for only in a different color and when they shook her hand on the deal 2 hours later she was driving her Birthday present home. A pleasure to deal with honest people with great integrity More

great professional serve. lef gillman to come to Mission soley because of Louis Gonzalez service and professionalism. Will come back. It is a pleasure to enter an establishment and immediatley get acknowle soley because of Louis Gonzalez service and professionalism. Will come back. It is a pleasure to enter an establishment and immediatley get acknowledgeed and backed up with honest straight answers and great timely service. Five star rating. More

Tom Villa- I have purchased other new vehicles from Tom Villa- I have purchased other new vehicles from different dealerships in different cities and different states. I live in Austin, Texas and am n Tom Villa- I have purchased other new vehicles from different dealerships in different cities and different states. I live in Austin, Texas and am not afraid to do business with a place that has excellent prices to go with outstanding customer service. These were the two reasons why I chose to purchase my new car from Mission Mitsubishi over places in Austin, Dallas, Houston, and Killeen. It is a great place with a comfortable atmosphere, and everybody there had good attitudes. Internet Manager Tom Villa was helpful and kept communication with me during this process. He was able to find the vehicle I wanted with the options included and at a competitive price. He did a great job representing Mission Mitsubishi and is the reason why I chose to make a transaction here. Overall experience was great. I would recommend this dealership to my friends, family, and anybody that reads this. Thanks Tom Villa! More

Tom Villa was a very helpful and professional sales person,we were not pressured into purchasing a vehicle that we were not interested in; He is a very knowledgeable of his product(s). It really was ni person,we were not pressured into purchasing a vehicle that we were not interested in; He is a very knowledgeable of his product(s). It really was nice to have someone like him to handle our business. More

I have purchased 3 vehicles from this dealer and from the same sales person(Tom Villa), all 3 times got the vehicle I wanted and recieved great service. same sales person(Tom Villa), all 3 times got the vehicle I wanted and recieved great service. More

Louis Gonzales was especially helpful, first putting me with a salesman, then explaining the features of my new Endeavor. When I returned the next week because I did not understand the workings of the Navi with a salesman, then explaining the features of my new Endeavor. When I returned the next week because I did not understand the workings of the Navigation System, he clearly instructed me on how to use it. Whenever I asked a question, I was always referred to Louis Gonzales as the technical expert. The final paperwork with the finance man also went smoothly and quickly. More

Actually we were just looking, but Aaron Sanchez came and convinced us that we could get a really good deal on a new Mitsubishi Lancer GTS. The price was a little more than I expected to pay but finally agr convinced us that we could get a really good deal on a new Mitsubishi Lancer GTS. The price was a little more than I expected to pay but finally agreed on a 60 month payment scheme. We needed to leave or a little while on some business and he said "Take the car." My wife said, no because we may not come to a deal. "He said no, everything is fine, just come back and sign the papers." My wife said, "but the numbers are not going to change." Sanchez said, No. Everything will be the same. We went home and came back with the kids. When we got back...well, we got stuck with the notorious Joe Gonzales. He had me sign all these papers and then we got to the papers with the payment schedule...it was not 60 months...it was 75 months and it wasn't the payment we agreed to it was more. The auto wound up costing thousands more than the agreed upon price...and not only that...Gonzales nearly through us out of his office when we said we're not going to make the deal. Very, very bad attitude that Gonzales..These people really thought I wouldn't read what they had done and would just take the increase. Somebody ought to put these guys out of business because they are big liars and crooks. Buyer Beware don't go into do business with these guys unless you want to pay more for a car that what they told you. Warning!!! Warning!!! Danger!!! Danger!!!! Cut-throat Joe Gonzales makes the deal more costly than you thought...Better take my advice and think twice. More

THERE IS TOO "MANY" WORDS THAT CANNOT DESCRIBE MY SALE EXPERIENCE. To keep this short, OUTSTANDING!! Call Tom on Wendesday evening, talk with him a couple of time on Thursday. Thursday evening, th MY SALE EXPERIENCE. To keep this short, OUTSTANDING!! Call Tom on Wendesday evening, talk with him a couple of time on Thursday. Thursday evening, the Rice family was leaving the dealership in our 2011 Outlander Sports. All within one hour of arriving at the dealership. There is "only" one thing that separate a "A1" salesperson from all the rest, and that is,"put other individuals before your own need". Speaking from a ex Business Development Manager at Tom Benson Chevolet and working with Salesman's to Finance Managers. Tom could have easily told me to come in on Friday, but instead, he ask me one question. What time do you want to meet on Thursday? Thursday, was his day off. That right there tells you a lot about a saleperson. I will be back and I will tell everyone that I run into about my sale experience at Mission Mitsubishi. Thank you Tom from the Rice Family (Jannet, Britney and Me-William). More