Mission Mitsubishi

Best service! I bought a 2015 Mirage DE and it is superb! I really commend Ali Tahseen, sales professional for providing as a good deal. He is easy to talk to. He a I bought a 2015 Mirage DE and it is superb! I really commend Ali Tahseen, sales professional for providing as a good deal. He is easy to talk to. He assisted us and answered our concerns nicely. I commend him for assisting us professionally. Warm and easy to talk to. He will not push you, he will answer your questions and he will let you decide on what you want to buy. Keep it up! More

My review My experience with this Dealership was not as good as I would have hoped. I will say that the salesmen was very nice and helpful, but only to a point. My experience with this Dealership was not as good as I would have hoped. I will say that the salesmen was very nice and helpful, but only to a point. Everything seemed good while in the process of picking out a vehicle. I was already interested in the Outlander ES, but he suggested and really tried to sell me on the sport. I was really interested in the ES, but he kept assuring me that the Sport was a better fit for my family, which was the focal point on get an SUV period. I took his advise and went with the smaller SUV, he gave me all of the information I needed and answered as much of my questions as he could. He then asked me if the price was fair for me to work with and i said yes because that was roughly what I was paying for my car and that my credit report would prove that, so it all sound like it was going well. Then we went on the test drive which left me feeling like we booth we're very sure that Outlander Sport was the right choice. Once inside we started to try and fill out all the paper work. they we're willing to use there bonus cash event deal to help pay my negative equity. Then he went through all the information with my wife and myself. As we were hashing out all the details he called my old dealer to get my cars info so they could pay what remained on it and tack it on to my new payment, which was ok because there bonus cash event would take care of most of it anyway. By this point I was like "Oh wow i found a dealer that was willing to work with me" but was I for a bit of a surprise. After some time the sales man comes back after checking up on some stuff ,with one of his managers. The manger then begins to tells me that my personal vehicle I bought from my dealer was not being reported and that my dealership had lied to me about doing so to help my credit, little did he know i had just looked at my credit report from Transunion, just a few day's earlier and saw that they were reporting it every month since i bought the car 2 years ago. Then he proceed to tell me my credit was really bad and that i could not be financed by anyone, which was odd because he then tried to tell me that they could work something out by getting me into a Mirage. At this point my wife got upset because she could tell they just wanted to make a sale instead of trying to work to sell us what we wanted. By this point I told him thank you for your time but I'm not interested because I need a bigger car than the Mirage for my family (which is also smaller than my car), he then began to tell me that he had a friend that worked for the credit bureau and could help to get my payments of the Mirage be even lower. This was an obvious attempt to hook me on a car i had no need or want for. The funny part is they put all the hard work to get me into the Mirage, why couldn't they work as hard to get me into the Outlander. My income could pay for my monthly payments easily. I mean xxxx I would of been fine with the payments and been content with being in debt to them for the car my family wanted and needed. That was my experience and I will be very hesitant to go back.I hope Mitsubishi looks into how many sales and costumers they are losing out on at this location in San Antonio. Mission Mitsubishi states "We outsell every Mitsubishi dealer in the U.S...." I highly doubt this location can stand behind this claim. More

Wonderful car buying experience Bought my car on 11/3 and Q was my salesman, Henry was our Finance man and Dina was our deliverywoman. What a great experience! They all worked so ver Bought my car on 11/3 and Q was my salesman, Henry was our Finance man and Dina was our deliverywoman. What a great experience! They all worked so very hard to get me my brand new Lancer! Thank you again! More

Eli was wonderful I went in with a hope and a prayer. Eli did an excellent job in fighting for the payments I wanted and got me in a 2015 Lancer. I was in and of the I went in with a hope and a prayer. Eli did an excellent job in fighting for the payments I wanted and got me in a 2015 Lancer. I was in and of the lot before 1pm. I can truly say that my Mission Mitsubishi experience was wonderful and if you need a vehicle, go see Eli! More

Completely horrible I purchased my 2015 Lancer GT from here and seemed to have a good experience on purchase day, that's where everything went wrong. I came back to for m I purchased my 2015 Lancer GT from here and seemed to have a good experience on purchase day, that's where everything went wrong. I came back to for my first oil change and asked about paint chips across the hood of my car and what can be done about them because I had way too many to count (13 above the drivers headlight alone). They advised me it was from rocks and that they sent images to Mitsubishi and they weren't going to cover it under warranty. I leave and find a huge chunk of paint missing from a side skirt which was not there when I dropped off the car and called and they agreed to fix it (service dept is great with every aspect I've had to deal with them on) While there I spoke with a manager about the paint chips again and was under the assumption that they would fix that along with the large chunk of paint as it appears to be a bad paint job (rare but my luck would put me with that problem). I picked it up and paint chips are still across the hood, spoke with a different manager who couldn't help because he was not the manager I spoke with previously. I have not gone back since and have more paint chips, including ones down the side of my car now (obviously not from rocks on the highway) I plan on going for that when I get time (it's a 45 minute drive) as well as other issues. I have had such a horrible experience not just with the dealership but with Mitsubishi in general that I do not plan on buying another car from this manufacturer again. More

Rear Wheel Alignment Issue I own a 2015 Mitsubishi Mirage ES. Vehicle delivered from factory with no ability to align rear wheels. Service department coordinated with corporat I own a 2015 Mitsubishi Mirage ES. Vehicle delivered from factory with no ability to align rear wheels. Service department coordinated with corporate headquarters, had parts shipped, installed and performed alignment. Outstanding work. More

The Service Department was Perfect and Never Let you Down I have a Mitsubishi Eclipse 2007 and it was not turned on. In few hours, they found the problem and repaired it. They are absolutely expert. I thank M I have a Mitsubishi Eclipse 2007 and it was not turned on. In few hours, they found the problem and repaired it. They are absolutely expert. I thank Mission Mitsubishi and Ruben for their help. Ruben was professional, helpful, and responsible. Ruben also tried to give me good discounts. More

Second Vehicle Purchase From This Dealer I just completed the purchase process with this dealer. Purchased a 2015 Mirage with CVT. In all respects the process was painless and it is worth you I just completed the purchase process with this dealer. Purchased a 2015 Mirage with CVT. In all respects the process was painless and it is worth your time to check out Mission Mitsubishi. More

Questionable sales practices, not forthcoming Advertised $4,500 cash back in addition to trade-in. Salesman said that it was $4,500 only for the trade in. Did not provide invoice upon request, wou Advertised $4,500 cash back in addition to trade-in. Salesman said that it was $4,500 only for the trade in. Did not provide invoice upon request, would not entertain the thought of discussing the price until we applied for credit. Manager/salesman would not disclose full information in regards to financing or the standings of our credit. Excluded my wife by attempting to chat "in private" outside. After 2 hours of negotiations, we were informed that the vehicle we test-drove and agreed to buy was already sold. Manager and salesman walked away frustrated when we inquired why they were trying to sell us a vehicle that was already sold, stating "no big deal, we've got 500 vehicles here" More