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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
765 Reviews
Call Service Center (334) 347-8906

765 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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August 29, 2023

Beautiful new location and design for an historic dealership! It feels like luxury from the time you pull up to the time you leave. Comfortable waiting area, professional staff and very courteous. On More

by MARDEN.GARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
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Aug 31, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Gary, Thank you so much for taking the time leave us such a wonderful review! We're thrilled to hear that you appreciate our beautiful new location and the historic charm of our dealership. We've put a lot of effort into creating a luxurious and inviting atmosphere for our valued customers. We're also glad you found our waiting area comfortable and our staff professional and courteous! Your feedback about the display is truly valuable to us. We love the creative idea of featuring a striking display with a 45% slope and showcasing the rugged capability of Rubicon's. We'll definitely take your marketing tip into consideration and explore ways to bring that eye-catching concept to life. We're grateful for your support and hope to welcome you back to our dealership soon!

August 29, 2023

Heather and Dave were great and very helpful. They always answer my questions with honestly. More

by araceli.hurtado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, Heather Stewart
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Aug 31, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We're delighted to hear about your positive experience with Heather and Dave! Thank you for taking the time to share your feedback. Providing honest and helpful assistance is a core value for us and we're thrilled that they were able to address your questions effectively. We appreciate your support and look forward to continuing to provide you with top-notch service!

August 26, 2023

Richard always greets me with a smile and hand shake, very easy to work with to schedule my vehicle maintenance. More

by GABRUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in the service department , Tay Wright, Heather Stewart
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Aug 28, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience and rate our dealership five-stars! Providing excellent customer service and making vehicle maintenance hassle-free is our priority and it's great to know that our team has succeeded in making that a reality for you. We truly appreciate your business and look forward to continuing to serve you in the future!

August 25, 2023

Very positive experience as always. Dave from the service department was helpful and the service was timely. More

by No one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Aug 25, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your continued support! We're glad Dave and our service department could provide you with a positive experience. Timely and helpful service is what we strive for. We appreciate your feedback and thankful to have you be apart of our Mitchell Chrysler Dodge Ram Jeep family!

August 25, 2023

Great job. Clean building. Great staff. Would recommend for anyone to get their vehicle serviced there. More

by gwlivingal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart, Clifton Johnson
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Aug 25, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team takes great pride in maintaining a clean and welcoming environment for our customers. It's wonderful to know that you found our staff to be great – we strive to provide top-notch service to every individual who walks through our doors. Your recommendation means a lot to us and we look forward to the opportunity to serve you again for any future vehicle servicing needs!

August 25, 2023

Fast respectful and courteous That's all I have to say. Thank you. This is dumb to have to say certain amount of words. More

by BRIANMCCOY99
Recommend Dealer
Yes
Employees Worked With
Yay
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Aug 25, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Brian, We appreciate your feedback! Your brief but positive review truly captures the essence of our service – fast, respectful, and courteous. Thank you for taking the time to share your experience with us. We understand that review platforms might have character requirements and we value your input regardless. If you ever need assistance again, don't hesitate to reach out! Your satisfaction is important to us.

August 24, 2023

Great people make a great Dealer fantastic people and service what more could you ask for More

by Thankualways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Aug 25, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled that our team and service met your expectations. Your satisfaction is our priority and we appreciate you choosing Mitchell Chrysler Dodge Ram Jeep! We look forward to helping you with all of your automotive needs for many more years to come.

August 22, 2023

No. I will not write a review, and you can't make me. Thank you for your consideration. More

by pezvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for rating and recommending our dealership! It means a lot to us and we are here for you anytime!

August 19, 2023

Best and friendliest people to deal with. They do what they say and go over and beyond to please customers. They are the best around. More

by anvil10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Andrews, Heather Stewart, Stephanie Giroir, Alex Goss
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Aug 21, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We're truly humbled by your kind words! Thank you for taking the time to share your experience with us. We're delighted to hear that you found our team to be the best and friendliest to deal with. Going above and beyond for our customers is what we strive for and it's wonderful to know that our efforts have resonated with you. We truly appreciate your support and look forward to serving you in the future!

August 19, 2023

After a painful process Mitchell came through with the part needed to fix my Jeep. I was very thankful for their help. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Aug 19, 2023 -

Ben responded

I appreciate you finding the part for my Jeep and getting it fixed for me.

Aug 21, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Ben, Thank you so much for taking the time to leave a review. We're thrilled to hear that we were able to provide you with the part needed to fix your Jeep. Even though the process was a bit challenging, we truly appreciate your patience and understanding. Your kind words mean a lot to us and we're grateful for the opportunity to serve you. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

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