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Mitchell Toyota

San Angelo, TX

4.9
86 Reviews

1500 Knickerbocker Road

San Angelo, TX

76904

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Showing 86 reviews

May 24, 2020

I bought a new Toyota Tundra on the May 19. I really like it! Dealt with Todd Alderman and I am pleased with the deal. This is the second vehicle we have purchased from Mitchell and will probably trade with More

by leatherman886
Recommend Dealer
Yes
Employees Worked With
Todd Alderman
September 16, 2019

Rude and unhelpful This is the second time I've had my Sienna there for service, and both times it's been a miserable experience. I've had the same advisor both times an More

by Forbes
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown advisor
Sep 24, 2019 -

Mitchell Toyota responded

Forbes, We regret to hear that your visit to the store did not meet your expectations. On any given day, we perform somewhere between 25-35 oil changes/tire rotations. This amount of volume requires us to depend primarily on appointments to make sure we allow the proper amount of time to adequately perform these tasks and to make sure our customer's time is utilized most effectively. I would invite you to give me a call so that I can visit with you and also get my service manager involved. We value your business and hope that you'll reach out to me. I can be reached at 325-653-2302. Sincerely, Shon Jones GM

December 06, 2018

Excellent experience We just bought our fourth vehicle from Mitchell Toyota. Very pleased with buying process and service department. Toyota is a dependable vehicle that y More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Ozuna
September 27, 2018

Satisfied customer I was looking for a RAV4 and David Turner was extremely happy to assist us and answer all of our questions. Although not ready to buy, the prices and More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David "coach" Turner
August 02, 2018

A very satisfied Customer Our experience with Mitchell Toyota began with a search on Edmunds webpage. The information there was very good with led us to contact the dealership More

by rgurwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David "Coach" Turner; Carlos Dehoyos
July 29, 2018

Satisfied customer We bought a vehicle from Mitchell Toyota and found their staff to be courteous, honest and helpful. We would definitely recommend buying from Mitchel More

by Fryar18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dyer
July 27, 2018

New car buyer Purchased a new truck from Mitchell Toyota. This was my fourth purchase from them. They have always been fair with me and the service department is to More

by Toyota owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Barnett
July 25, 2018

Bought a new RAV4 with no hassel. David Turner was great, giving me the information I needed to make a decision without pressuring me. I love my RAV4. Wish it had a better visible spee More

by Arg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Turner
July 08, 2018

Consistent contact and help w/finding the best truck for ME! I went into Mitchell Toyota and Ernest Garcia was the only car sales man in town to contact me back and work to find me the right truck. He continued More

by coastalman4545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Garcia
July 01, 2018

Tristan Fielder-New Car Tristan Fielder helped me find exactly what we were looking for, a new Toyota Camry, Mitchell Toyota gave me a fair trade in and helped me find exactl More

by Tom S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gamble, Thomas J. Sulas
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