
Mitchell Toyota
San Angelo, TX
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Better products, better staff. Juan Ozuna guided us through our third Toyota purchase (our second with him). He was knowledgeable about the Honda we were in, and more importantly, Juan Ozuna guided us through our third Toyota purchase (our second with him). He was knowledgeable about the Honda we were in, and more importantly, was able to confidently compare and contrast the Camry to the Civic. This was before he even walked us over to a model we could test drive. Everything he told us was borne out during the drive. We really appreciated his no pressure approach. He went over the features the Camry would offer, and explain why some of the features we were curious about would only be available in another level. But we were and still are content with our choice. Juan's approach was low-key, but he is exceedingly perceptive to what his customers want/need. We have become Toyota devotees. Thank you! More
It starts at the front door We've purchased 4 Toyotas from Mitchell and have had an excellent experience each time. We bought 3 from Gary Mortensen before he retired and one from We've purchased 4 Toyotas from Mitchell and have had an excellent experience each time. We bought 3 from Gary Mortensen before he retired and one from David Dyer. Both were knowledgable and service focused. It starts at the front door when you are warmly greeted by someone who wants to be of help. More
Unbelievable Experience We drove 600 miles round trip plus to get our car. Curtis Andrews was absolutely marvelous. So helpful, knowledgeable and patient with us. We're senio We drove 600 miles round trip plus to get our car. Curtis Andrews was absolutely marvelous. So helpful, knowledgeable and patient with us. We're seniors and electronically challenged. These newer vehicles present obstacles not easily overcome. We've been driving a 20 year old Buick Roadmaster. We love our 2015 Volvo. Probably make that long drive again should the need arise. Hopefully not any time soon. Couldn't be happier with our experience. More
Valton Taylor is the best! I called him and he reacted I had a new corolla , it really was not a good fit for me. I called Valton , told him what I would need, and he got it for me! Not the first time. I had a new corolla , it really was not a good fit for me. I called Valton , told him what I would need, and he got it for me! Not the first time. More
Exceedingly helpful while on vacation While we were on vacation, our Lexus developed GPS "freeze"--obviously, very problematic while traveling. We were close to San Angelo, so stopped by While we were on vacation, our Lexus developed GPS "freeze"--obviously, very problematic while traveling. We were close to San Angelo, so stopped by Mitchell to see whether it could be fixed. They took us in immediately, diagnosed and repaired the problem and treated us as regular customers. Not only that, they refused any reimbursement for the work. We would rate them as SUPER in the customer service area and highly recommend them---wish they were in our hometown! More
Sales Great sales ! Curtis is great called told him what I was looking for by that afternoon he had a deal worked up and by next day I had my car! He did an Great sales ! Curtis is great called told him what I was looking for by that afternoon he had a deal worked up and by next day I had my car! He did an awesome job More
Great Experience as usual I have dealt with Mitchell Toyota for years and wouldn't go anywhere else. My salesman, Gary Mortenson, knows what I like and it is so easy to buy a c I have dealt with Mitchell Toyota for years and wouldn't go anywhere else. My salesman, Gary Mortenson, knows what I like and it is so easy to buy a car! I went in for service and came out with a great new car that I love. Plus I got a great deal on it. More
Car buying I really didn't get to drive all of the toyota highlander models. It seems the sales men was worried about how much I could afford. I really didn't get to drive all of the toyota highlander models. It seems the sales men was worried about how much I could afford. More
Great Experience Easy to do business with our salesman , Velton Taylor was great. He knew his product and we had our deal done in no time. Great experience. Very sati Easy to do business with our salesman , Velton Taylor was great. He knew his product and we had our deal done in no time. Great experience. Very satisfied More
Great experience!! The salesman (Alex Borrego) and Finance Manager stayed late to help us get the vehicle we wanted. They were very helpful and patient. Great experience The salesman (Alex Borrego) and Finance Manager stayed late to help us get the vehicle we wanted. They were very helpful and patient. Great experience! More