
Mitchell Toyota
San Angelo, TX
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I usually wait several weeks before leaving any kind of review for many reasons. First I want to see if the product that I have purchased is going to have any problems. I also knew that I was seriously co review for many reasons. First I want to see if the product that I have purchased is going to have any problems. I also knew that I was seriously considering paying the truck off by my first pymnt, only for the reason that I hate being in debt. This also lets me see if I am going to have any difficulties w/ the financial institution. My experience overall, has been very very positive w/ Mitchell Toyota. My salesman Oscar Ornales could not have been better, He was so helpful and knowledgeable about what I wanted and put me in the truck that I wanted at a reasonable price. TFS was also so pleasant and helpful to me. This is why I have choosen to give a high rating. I will be back in 5-6 yrs.for a new truck. Many THANKS to all the personal involved in my truck purchase. My truck is Great and I love it!!!! Keep up the good work. More
Velton Taylor was very helpful in every way. We told him exactly what we wanted and he tracked down the car we had been looking for. We are extremely satisfied with every aspect of the service offered by Mi exactly what we wanted and he tracked down the car we had been looking for. We are extremely satisfied with every aspect of the service offered by Mitchell Toyota. We will definitely recommend that others use this dealership! More
Our experience of purchasing a car from Toyota-Kia was great. Gary Mortenson, our Sales Rep, was attentive with phone calls and e-mail when I was searching for the perfect car after driving my former ve great. Gary Mortenson, our Sales Rep, was attentive with phone calls and e-mail when I was searching for the perfect car after driving my former vehicle for 19 years. He searched tirelessly for what I wanted and finally found the car for me in a neighboring city. After purchasing the car, Gary went over all the features of the car with my husband and I. If we didn't understand, he would patiently go over questions with us. I think he did an exceptional job. Price wise, I just rated it OK because I had to take extra features with the "package deals" I did not want, nor need. Wish you could just select what you wanted like in the olden days, but it doesn't work that way any more I am told. As for the quality of work, I can't rate it as we just purchased the car 5 days ago. Gary did introduce us to the Service Dept. manager and the 2 year Toyota Care package was once again explained to us. Gary showed us around the facility which I thought was very nice. Doris M. Wendland More
Gilbert Rivera was the nicest guy. Very sweet guy. He never tried to talk over me and his customer service was very easy to understand and he worked fast. never tried to talk over me and his customer service was very easy to understand and he worked fast. More
They wore very patient with me. The went out of the way to explain everything. I had never bought a car from a dealer before, and they made it a really easy proses. I enjoined them as we looked for a vehic to explain everything. I had never bought a car from a dealer before, and they made it a really easy proses. I enjoined them as we looked for a vehicle. I told them what i was looking for and got on my level to understand what it was that i needed. More
The salesperson was friendly, helpful, knowledgeable, and showed a willingness to answer all questions pertaining to the new Prius I was looking to purchase. The finance department presented me with several showed a willingness to answer all questions pertaining to the new Prius I was looking to purchase. The finance department presented me with several options regarding financing and monthly payment within my budget. I would recommend this dealership to anyone looking to purchase a new vehicle. More
I have never purchased a car before, so I was really nervous about the whole process in general and how I was going to be treated as a young woman without purchasing experience. I had no need to worry. nervous about the whole process in general and how I was going to be treated as a young woman without purchasing experience. I had no need to worry. Gary, the Sales Consultant, and Mike, the Sales Manager, went out of their way to make sure I bought the right car for me by sitting down with me and discussing financing options for different vehicles. They made sure that I was an informed buyer and got the best deal possible for my chosen car. In the very distant future (I'm thinking 20 years) when I finally decide to sell/trade in my new little Corolla, I will be coming to Mitchell Toyota because I know they care about my car and my purchasing experience. More
Customer Service was friendly and expeditious, price for vehicle was excellent. Facilitation of an out-of-state registered trade-in and purchase was smooth. For someone who has never dealt with such a sit vehicle was excellent. Facilitation of an out-of-state registered trade-in and purchase was smooth. For someone who has never dealt with such a situation before, the assistance I received was outstanding. More
The overall experience was excellent, starting with the first on-line response received. Gary was a pleasure to work with, and he was helpful and curteous throughout. first on-line response received. Gary was a pleasure to work with, and he was helpful and curteous throughout. More