Mitchell Toyota

Our experience of purchasing a car from Toyota-Kia was great. Gary Mortenson, our Sales Rep, was attentive with phone calls and e-mail when I was searching for the perfect car after driving my former ve great. Gary Mortenson, our Sales Rep, was attentive with phone calls and e-mail when I was searching for the perfect car after driving my former vehicle for 19 years. He searched tirelessly for what I wanted and finally found the car for me in a neighboring city. After purchasing the car, Gary went over all the features of the car with my husband and I. If we didn't understand, he would patiently go over questions with us. I think he did an exceptional job. Price wise, I just rated it OK because I had to take extra features with the "package deals" I did not want, nor need. Wish you could just select what you wanted like in the olden days, but it doesn't work that way any more I am told. As for the quality of work, I can't rate it as we just purchased the car 5 days ago. Gary did introduce us to the Service Dept. manager and the 2 year Toyota Care package was once again explained to us. Gary showed us around the facility which I thought was very nice. Doris M. Wendland More

Gilbert Rivera was the nicest guy. Very sweet guy. He never tried to talk over me and his customer service was very easy to understand and he worked fast. never tried to talk over me and his customer service was very easy to understand and he worked fast. More

Was looking for a Corolla and the staff was very helpful and were able to set me up with a great loan for a first time buyer. and were able to set me up with a great loan for a first time buyer. More

They wore very patient with me. The went out of the way to explain everything. I had never bought a car from a dealer before, and they made it a really easy proses. I enjoined them as we looked for a vehic to explain everything. I had never bought a car from a dealer before, and they made it a really easy proses. I enjoined them as we looked for a vehicle. I told them what i was looking for and got on my level to understand what it was that i needed. More

The salesperson was friendly, helpful, knowledgeable, and showed a willingness to answer all questions pertaining to the new Prius I was looking to purchase. The finance department presented me with several showed a willingness to answer all questions pertaining to the new Prius I was looking to purchase. The finance department presented me with several options regarding financing and monthly payment within my budget. I would recommend this dealership to anyone looking to purchase a new vehicle. More

I have never purchased a car before, so I was really nervous about the whole process in general and how I was going to be treated as a young woman without purchasing experience. I had no need to worry. nervous about the whole process in general and how I was going to be treated as a young woman without purchasing experience. I had no need to worry. Gary, the Sales Consultant, and Mike, the Sales Manager, went out of their way to make sure I bought the right car for me by sitting down with me and discussing financing options for different vehicles. They made sure that I was an informed buyer and got the best deal possible for my chosen car. In the very distant future (I'm thinking 20 years) when I finally decide to sell/trade in my new little Corolla, I will be coming to Mitchell Toyota because I know they care about my car and my purchasing experience. More

Customer Service was friendly and expeditious, price for vehicle was excellent. Facilitation of an out-of-state registered trade-in and purchase was smooth. For someone who has never dealt with such a sit vehicle was excellent. Facilitation of an out-of-state registered trade-in and purchase was smooth. For someone who has never dealt with such a situation before, the assistance I received was outstanding. More

The overall experience was excellent, starting with the first on-line response received. Gary was a pleasure to work with, and he was helpful and curteous throughout. first on-line response received. Gary was a pleasure to work with, and he was helpful and curteous throughout. More

Looking for a new car and in particular a Toyota Camrey. Had origionally talked with Gary on the phone, but he was busy with other customers. Gilbert jumped right in and showed us the Camerys I had looked a Had origionally talked with Gary on the phone, but he was busy with other customers. Gilbert jumped right in and showed us the Camerys I had looked at on the internet - when my wife saw a black Hybred. It was everything we wanted. Test drove it - filled with gas and left with it. More

Mr. Taylor was very helpful and knowledgeable. I have purchased a used vehicle previous from Mitchell Toyota and chose a new Highlander. I love the color! I live in Lubbock, but the service was so good t purchased a used vehicle previous from Mitchell Toyota and chose a new Highlander. I love the color! I live in Lubbock, but the service was so good the first time around, I chose to go back to Mitchell Toyota in San Angelo. The upgrade was great. I look forward to many years in my new vehicle. Thanks, Denise McCain More