Modern INFINITI of Greensboro

WORST dealership in history. I came to these folks with a wrecked G35 I had originally purchased from an Acura dealer. I loved that car. They claimed it had an excess of $11,000 in damage upon inspection a wrecked G35 I had originally purchased from an Acura dealer. I loved that car. They claimed it had an excess of $11,000 in damage upon inspection, and offered me a measly $1,500 for the car. I ended up buying a 2006 M35 from them, apparently looked over thoroughly and checked, with a clean CarFax. No wrecks reported or substantial damage. I had also been a regular customer for a year, and always had my G35 serviced there. Every other oil change they tried to tell me I needed unnecessary repairs, but I ignored because I knew better. I just wanted Infiniti techs to service my car. No more than 1 week later, the MECHANIC at the dealership was driving around my old car, completely fixed and running well. So much for more than $11,000 in damages. THE SECOND DAY of ownership, my newly purchased car's tire pressure light came on. Upon further inspection, I found a small slit in the side of the tire. I had not hit anything, and the car had been kept in the garage. THE MANAGER, "Bill", seriously tried to charge me for a new tire. After debate, he finally had it replaced. TWO MONTHS into ownership now, I'm on the way to work, and the radiator SEPARATED IN HALF, not cracked, SEPARATED. The dealership told me it would cost in excess of $900 to replace. I had to go inside the dealership and raise a fit while talking to the manager to get them to work with me, fairly. They agreed to replace the radiator for a couple hundred, and cheaped out with an AFTER MARKET, NON INFINITI OEM, radiator. THREE MONTHS into ownership now, I go in for an oil change. Upon picking up my car, MITCH, the service advisor, informs me that I have a "serious" problem and that my ENTIRE STEERING RACK AND PINION SET would have to be replaced. This is a $2,000 repair bill, and they said they would just be o so nice as to give me $200 off. THESE GUYS ARE CROOKS, and their mechanics as well. I took the car to a mechanic, whom I trust, and he informed me that it appeared the car had been wrecked at some point, and not fixed properly. I am EXTREMELY disappointed with the level of service I received from a "prestige" dealership that sells high end automobiles. I HIGHLY recommend purchasing your Infiniti, or any car for that matter, from anywhere BUT these dishonest people. All they want is your money, and do not do honest business. More

Dealer sold me a used car. They claimed to have checked it with a paint gauge they had recently acquired and stated there were no accidents or paint work. Next they said both catylitic convertors had been it with a paint gauge they had recently acquired and stated there were no accidents or paint work. Next they said both catylitic convertors had been replaced as well as the clutch. Also they said the only thing wrong was the front tires were cupped. Turns out the front fender was fixed and painted. Only 1 cat. was replaced and the clutch is original. The front suspension bushings are worn which is causing the front tire wear. Also the rear tires are the incorrect size. The alarm is broken and the keyless entry does not work. The alarm goes off for no reason. The engine continues to heitate and stall after a breakdown on the first night. Sometimes the traction control light comes and stays on and then the engine will have flat spots in the power band. The dealer had $389 in fees. What a load of dog doo. They promised to have the car washed and vacuumed for delivery. That didnt happen. The original detail job on the car was horrible. The paint has swirl marks all over it. The interior is greased up with some kind of crap. The real dirt wasnt even cleaned. The engine was steam cleaned on the top side only. And also greased up with gloss. These guys are pretty shameless and ignorant. What else is new. *The car is now leaking like a sieve. It turns out the car had synthetic oil in it its entire life. Modern Infiniti's Service Manager said that they never use synthetic and put mineral oil in the engine. There guys really suck. More