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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,303 Reviews

1,303 Reviews of Mohawk Chevrolet - Service Center

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May 16, 2021

Went in for an oil change and tire rotation. Dealership was clean and well organized . Was promptly greeted by friendly staff. Don McLennan wrote up the order. He was very pleasant and answered any ques More

by HEAVYGS91CAMARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
May 17, 2021 -

Mohawk Chevrolet responded

Thank you so much for the review!! So happy to hear you had a good experience with us. We hope to see you again at our new location in Malta!

May 12, 2021

Greg Rivers was my advisor and he was GREAT, better than great...he was the best service advisor I've ever worked with. I'm going to bring my vehicle(s) to him EVERY TIME moving forward. Thanks for the grea More

by JAY.SPOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Mohawk Chevrolet responded

Thank you so much Jay for this amazing review!! We hope to see you again in the future, especially at our new location in Malta!!

May 12, 2021

Staff is always courteous and my vehicle repaired in a timely window. But pricing for a thermostat replacement was outrageous. $425. Two very easily accessible bolts on top of engine and 10 dollar part. D More

by TDOLAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Mohawk Chevrolet responded

Hi there, we are sorry to hear about your experience and want to alleviate any concerns you may still have. Please e-mail our service manager Ed at epizzigati@mohawkchevrolet.com so we can learn more about your experience with us.

May 10, 2021

Had a wonderful first experience at Mohawk Chevrolet! Steve Duncan was very good at getting my car in and out! I’ll definitely be back here again! More

by Bernie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Duncan
May 11, 2021 -

Mohawk Chevrolet responded

So happy to hear you had a great experience when servicing your vehicle!! We hope to see you again, especially at our new Malta location!

May 09, 2021

Rear tailgate was damaged when installing black bow tie . Have not heard from anyone on when it will get fixed . Its been almost a month since we bought our Equinox . More

by Susan V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Mohawk Chevrolet responded

Hi Susan, we are very sorry to hear about your experience with us. We strive to always give our customers a five-star experience, not only in how they purchase your vehicle but also in how it is serviced. We would love to work with you and make this right. Please e-mail our service manager Ed at epizzigati@mohawkchevrolet.com so we can work with you on the issue!

May 06, 2021

Even with power issues in the building, they were able to get me in and out within an hour. Greg did an excellent job of keeping me informed More

by NKARASCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Mohawk Chevrolet responded

Thank you for you patience with us!! We hope to see you in the future at our new location in Malta!

May 06, 2021

Service department representative was professional, courteous, respectful and gave thorough explanation of service needed. The whole service department was great. I will continue to recommend this deal More

by CHAIRESSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Brown, Steve Duncan
May 07, 2021 -

Mohawk Chevrolet responded

We are so happy we were able to five you five-star service!! We hope to see you soon at our new location in Malta!

May 04, 2021

The staff is polite & friendly. I always get good service. I have confidence coming to this dealership. Ease of checking in. A quick check out More

by pam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Mohawk Chevrolet responded

Thank you so much for the review! We hope to see you for future service appointments in the future at our new location in Malta!

April 30, 2021

Everyone was very friendly and the service was excellent. The purchase of my new truck was fast and easy. Will see me again for my next purchase for sure More

by MIKEZ712006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreana Bannon
May 04, 2021 -

Mohawk Chevrolet responded

Welcome to the Mohawk Family! We are so happy to hear that you had a good car buying experience with us!

April 29, 2021

The staff were friendly and found the issue. Great quality of work and kept me informed along the way. I would highly recommend their service More

by TYETYE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Calabrese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Mohawk Chevrolet responded

Thank you for sharing your experience with the community and being a part of the Mohawk Chevrolet Family.

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