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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,303 Reviews

1,303 Reviews of Mohawk Chevrolet - Service Center

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April 15, 2021

Was around the corner & didn't have an appt. but Craig took me right in & repaired a front bumper issue on my 2020 Chevy Tahoe More

by JICONTACT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Mohawk Chevrolet responded

We are so happy you had a good experience with our service department! We hope to see you again in the future!

April 14, 2021

Excellent service but part was bad which caused a delay in completing repair. no shuttle available on first visit. I was not met on first visit when I pulled in. No info available on $100 rebate on tire pu More

by ARRON328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Duncan
Apr 15, 2021 -

Mohawk Chevrolet responded

Hi Aaron, we are sorry to hear about your experience and want to make this right for you in your future visits! Please call us with additional concerns!

April 12, 2021

Service Manager was great, but had to address my tires not being rotated although the tech said it was done. It was taken care of right away and chalk it up to an honest mistake as there was an identical More

by jayscord1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Mohawk Chevrolet responded

We apologize for the confusion and will make sure things run smoother in the future to give you the best experience possible! We hope to see you soon!

Apr 15, 2021 -

jayscord1 responded

All good.. You guys got me in right away and taken care of within an hour.

April 10, 2021

They weren’t opened so we just left our truck with a They weren’t opened so we just left our truck with a note. They contacted us and it was fixed quickly. They were extremely professional. More

by MADDY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Calabrese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Brown
Apr 12, 2021 -

Mohawk Chevrolet responded

Thank you for the review, Maddy! We are so happy we were able to give you a great experience, and hope to see you again in the future!

April 09, 2021

Great service great help excellent service and employees staff was helpful and the environment was great I love doing business with the dealership. all around customer service and care is 5 stars. More

by MMIDURA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Laboy, Don McLennan
Apr 09, 2021 -

Mohawk Chevrolet responded

Thank you for the review!! We are pleased to hear about your experience and hope to see you again in the future!

April 09, 2021

The staff are always friendly and helpful. other than the fact that they don’t return phone calls when they say they are going to and there was grease on the front passenger seat when my vehicle was returned More

by BYEYETWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don McLennan, Erin Brown
Apr 12, 2021 -

Mohawk Chevrolet responded

Thank you for the review, our goal at Mohawk Chevrolet is to make sure all customers are satisfied! We are sorry to hear about the lack and communication and would like to make this better for you in the future!! Please call us with any questions or concerns so we can make this right for you.

April 08, 2021

Great service as usual. Craig S. has been helping me for the lifetime of my truck and his friendly professionalism is always appreciated. Many thanks! More

by JESSICAKNAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Mohawk Chevrolet responded

Thank you so much for the review and your loyalty to Mohawk Chevrolet! We look forward to seeing you again in the future!

April 07, 2021

Service department friendly and professional, good phone communication. From what I saw of the waiting room it was clean. The only issue I had if you could call it an issue was I had an inspection/ oil ser More

by LAWMAN418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don McLennan
Apr 08, 2021 -

Mohawk Chevrolet responded

Thank you for your review and we hope to see you again in the future! If you have any additional concerns please feel free to reach out so we can make it right for you!

April 07, 2021

Very easy to set up Service Appt online. Called for some specifics & spoke to Theresa who was very knowledgeable & friendly & she answered all my questions. Service Advisor Craig Santandrea is A+ in all as More

by donnayuen19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Higgins
Apr 08, 2021 -

Mohawk Chevrolet responded

We are happy to hear that you had an easy and great experience with us! We hope to see you again soon!

April 06, 2021

Service department was quick and thurough with my truck for it’s routine oil change and tire rotation. I will definitely be coming back for all of my vehicle’s service needs. More

by tylerjukesb121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Apr 07, 2021 -

Mohawk Chevrolet responded

Thank you for the five-star review!! We hope to see you again in the future for all of your service needs.

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