Mohawk Chevrolet - Service Center

Great service great help excellent service and employees staff was helpful and the environment was great I love doing business with the dealership. all around customer service and care is 5 stars. staff was helpful and the environment was great I love doing business with the dealership. all around customer service and care is 5 stars. More

The staff are always friendly and helpful. other than the fact that they don’t return phone calls when they say they are going to and there was grease on the front passenger seat when my vehicle was returned fact that they don’t return phone calls when they say they are going to and there was grease on the front passenger seat when my vehicle was returned to me I plan to continue dealing with the service department because they are nice and friendly and always there to help More

Great service as usual. Craig S. has been helping me for the lifetime of my truck and his friendly professionalism is always appreciated. Many thanks! the lifetime of my truck and his friendly professionalism is always appreciated. Many thanks! More

Very easy to set up Service Appt online. Called for some specifics & spoke to Theresa who was very knowledgeable & friendly & she answered all my questions. Service Advisor Craig Santandrea is A+ in all as specifics & spoke to Theresa who was very knowledgeable & friendly & she answered all my questions. Service Advisor Craig Santandrea is A+ in all aspects. More

Service department friendly and professional, good phone communication. From what I saw of the waiting room it was clean. The only issue I had if you could call it an issue was I had an inspection/ oil ser communication. From what I saw of the waiting room it was clean. The only issue I had if you could call it an issue was I had an inspection/ oil service done and there were pieces of the old inspection left on the dashboard. More

Service department was quick and thurough with my truck for it’s routine oil change and tire rotation. I will definitely be coming back for all of my vehicle’s service needs. for it’s routine oil change and tire rotation. I will definitely be coming back for all of my vehicle’s service needs. More

CEL Problem was not fixed. Horrible communication to customers, horrible customer service and total disregard for wasting my time. I was called and told the vehicle service was completed and everything customers, horrible customer service and total disregard for wasting my time. I was called and told the vehicle service was completed and everything was good to go. When I arrived the vehicle would not start and I went inside to get someone to look at it. The service advisor walked out in the back and asked me if I was using the correct Key FOB to start the vehicle, a vehicle that I had owned for 18 months. It only got worse from that point on as the service advisor began making excuses as to why the truck was not fixed. The only person willing to actively help out and look at the truck was a new employee who had just started. He put a code reader on the vehicle and confirmed that the same codes were present and the vehicle was not fixed. I don't feel like I am getting the service that is required for a new vehicle, especially one that only has 8100 miles on it. More

Work was done properly. App tracking status did not work properly. Service consultant apparently called and left message but no voice messages were received. Service consultant was very nice. properly. Service consultant apparently called and left message but no voice messages were received. Service consultant was very nice. More

Craig is always in good spirits and helpful. I don't have 25 words to say about an oil change and tire rotation thank you. 25 words to say about an oil change and tire rotation thank you. More

Don had excellent service. He was right to the point. Took care of everything I need very quickly. Truck was done in less than 24 hours. He was great to deal with. Took care of everything I need very quickly. Truck was done in less than 24 hours. He was great to deal with. More