Mohawk Chevrolet - Service Center

I worked with Don McLennan in the service department. From the time my Suburban was towed until the time I picked it up, Don was in constant communication. To helping me navigate my warranty, to inform From the time my Suburban was towed until the time I picked it up, Don was in constant communication. To helping me navigate my warranty, to informing me about open recalls to explaining all of my charges, Don was great to work with. Not only will I be back for all of my service appointments, the next Chevrolet I buy will be from Mohawk because of the impression Don left on me with my experience. More

This was my second oil change on my Silverado, Both This was my second oil change on my Silverado, Both times I dealt with Don McLennan, from getting me the appointment I needed and keeping me up to d This was my second oil change on my Silverado, Both times I dealt with Don McLennan, from getting me the appointment I needed and keeping me up to date on what was going on is very important. Great Service. Thank you. More

Steve in service was excellent. He was knowledgeable and patient. In addition, the individual that drove my wife to the mall was friendly and very helpful. patient. In addition, the individual that drove my wife to the mall was friendly and very helpful. More

Don was very helpful and accommodating. He was very good at explaining what exactly would be done with my car and treated me with respect. at explaining what exactly would be done with my car and treated me with respect. More

I had a service visit, oil change and NYS inspection . My vehicle was taken on time, serviced, and completed in a timely fashion. Don McLennan was very courteous, professional, and helpful. In fact eve My vehicle was taken on time, serviced, and completed in a timely fashion. Don McLennan was very courteous, professional, and helpful. In fact everyone was very friendly and helpful. I was only there a short time and a young gentleman came out several times to clean and sanitize the lounge area to prevent the spread of Covid. Overall, a wonderful experience. More

Well, when I backed out of the garage today, the brakes still squealed! Why is this??? This also happened the last time I had brake work done. I have been using N-* and Mohawk for many years, always tr still squealed! Why is this??? This also happened the last time I had brake work done. I have been using N-* and Mohawk for many years, always treated well. Just concerned about brake squeal. More

Steven went over the details of my truck, that weren’t addressed when I purchased the truck in September. Sales found the truck I wanted, but didn’t review any features addressed when I purchased the truck in September. Sales found the truck I wanted, but didn’t review any features More

This was my first visit to Mohawk Chevrolet since they took over the former Northstar Chevrolet. My expectations were that the service would be of the same high standard that I have always experienced the took over the former Northstar Chevrolet. My expectations were that the service would be of the same high standard that I have always experienced there. Craig Santandrea didn't let me down and has been my service adviser for over 20 years on all of my Chevrolet vehicles. Mohawk appears to be growing and headed in a positive direction, and with employees like Craig, I plan on being a continued Chevy only and Mohawk Chevrolet customer. More

I went in with a problem. The tech came back and said to resolve it, there could be an additional problem. He kept me involved in the process the whole time. The repair was very satisfactorily completed, ev resolve it, there could be an additional problem. He kept me involved in the process the whole time. The repair was very satisfactorily completed, even though the charge was more than previously expected. I was very satisfied at the end of the repair that everything was taken care of. I would return to Mohawk Chevrolet, and would recommend them to others. Thanks again for a job well done! More

My car was ready when promised. There were plenty of places to wait for my car so that customers could spread out and remain 6 feet apart. Don was very friendly, professional and efficient. places to wait for my car so that customers could spread out and remain 6 feet apart. Don was very friendly, professional and efficient. More