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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,294 Reviews

1,294 Reviews of Mohawk Chevrolet - Service Center

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November 06, 2020

Greg and the team did so much to help me with the issues with my car in as timely as possible manner because they were having staffing issues. They also make it affordable but do the work to meet your need More

by SMM210875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mohawk Chevrolet responded

Hello! We appreciate that you took the time to recommend our service department at Mohawk Chevrolet! Thank you for trusting us to work on your vehicle and for extending the kind words about our team!

November 06, 2020

Pleasant people, lack of communication between employees, too many different people involved in the process. Little follow through with promises. Damian from financing was great More

by DR05701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Newton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Kowalczyk, Christopher Roman, Melissa Armstrong
Nov 09, 2020 -

Mohawk Chevrolet responded

Hello, Thank you for taking the time to evaluate your experience at our dealership. We value customer feedback as it enables us to work harder. We sincerely apologize for any confusion caused. Please consider reaching out to our sales manager Ed Pizzigati (epizzigati@mohawkchevrolet.com) we would love to learn learn more about how we can prevent this in the future.

November 06, 2020

Had my first preventive maintenance performed at Mohawk Chevrolet. Made the appointment a few days out, customer service rep was very accommodating and was able to work around my schedule. Arrived a few More

by KF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa H.
Nov 09, 2020 -

Mohawk Chevrolet responded

Hi there! Thank you for taking the time to review the experience you had recently with our service department! We're so pleased to learn we exceeded your expectations. Thank you for trusting our team at Mohawk Chevrolet to work on your vehicle!

October 17, 2020

twice was at shop for repairs and got screwed twice. No one there is competent. quoted one price charged double if not more. Yesterday was there got charged 100.00 for parts (ok) but then 600.00 for labor More

by floppe24
Recommend Dealer
No
Employees Worked With
dont have the name
Oct 19, 2020 -

Mohawk Chevrolet responded

We are sorry to hear about your experience.Thank you for sharing your feedback and we take all feedback seriously. We strive for 100% customer satisfaction not only in the vehicle you purchase but the process by which you buy,Service and Repair your vehicle. Please reach out to our service manager Ed Pizzigati at epizzigati@mohawkchevrolet.com so we can work to provide the Gold Standard of customer service we strive for. Thank you you for your time.

October 09, 2020

First my name isn't Dean!!! It's jamie walczak . The service was good but I still have the problem with my check engine light More

by JWWEBPAGE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Mohawk Chevrolet responded

Hi Jamie! Thank you for taking the time leave us feedback, we sincerely appreciate it. If you could please reach out to our service manager, Ed Pizzagati epizzgati@mohawkchevrolet.com), we would love to learn more about the problem with your Check Engine light and work toward a solution.

October 03, 2020

Craig from service is a great guy who goes out of his way to help you. Always grateful for his help. Andreana made the purchase of my truck the quickest and most painless experience I’ve ever had at a dealer More

by Mark Freiberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Kowalczyk, Andreana Bannon
Oct 07, 2020 -

Mohawk Chevrolet responded

Hi, Mark! Thank you so much for taking the time to recommend our dealership! We appreciate that you called out our service team as well as Andreana. We hope you are enjoying your new truck – welcome to the Mohawk Chevrolet family!

October 01, 2020

Was very easy to schedule an appointment. As promised the work was done very quickly and I was on my way home in no time. Service reps were so kind and knew what they were doing to make my time there enjoya More

by noddon1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Mohawk Chevrolet responded

We appreciate the time you took to review the experience you had at our dealership! Thank you for trusting our team at Mohawk Chevrolet to service your vehicle!

September 30, 2020

Excellent service , very polite & friendly. Go JFHQ m happy good well done happy with everything. Keep it up. We will all he through that Covid - 19.. :) More

by laweaver189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mohawk Chevrolet responded

Thank you for trusting our team to service your vehicle! We appreciate you taking the time to review the experience you had at Mohawk Chevrolet!

September 30, 2020

Quickly done. Service representative was friendly, courteous, and professional. Got me right in. Serviced my truck with oil change and tire rotation in less than an hour. More

by pmoore13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mohawk Chevrolet responded

Thank you for trusting the team at Mohawk Chevrolet to service your vehicle! We appreciate your recommendation and look forward to working with you again in the future!

September 29, 2020

We appreciate what you were able to do for us on door lock switch and program key fob from my old car. I do wish that Jude could get our second key and fob from original owner. This guy from Florida is More

by bkramer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Calabrese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mohawk Chevrolet responded

Thank you for taking the time to share your experience with us at Mohawk Chevrolet! We're glad that Jude was able to assist you and able to remedy the situation with the door lock. Please follow up with our service department regarding the second key fob, we hope to be able to help!

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