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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,294 Reviews

1,294 Reviews of Mohawk Chevrolet - Service Center

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March 27, 2020

Reasonable time for warranty repair. Not happy with GM for repeat problem or taking so long for computer codes to clear. Loaner vehicle for the second visit was good. More

by bobdambro
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2020 -

Mohawk Chevrolet responded

Bob, thank you for your business and this review. We're sorry to hear that your experience didn't quite meet your expectations and we appreciate you bringing it to our attention. If there is anything you would like to discuss with us directly, please feel free to reach out.

March 27, 2020

Craig was great. He knew what I needed and it was done quickly. The follow up was awesome and I will be back soon. The only thing I would like to see changed is to have an oil change is less time More

by Tiersch
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Calabrese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2020 -

Mohawk Chevrolet responded

Thank you for the kind words for Craig and the service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 24, 2020

Crazy with all of the doors up how much swearing and complaining you hear from the staff... also, waiting room was full?? Odd with covid19. More

by john0567
Recommend Dealer
Yes
Employees Worked With
No one identified themselves! I know the cashier had an attitude...
March 24, 2020

Communication is the key Had to leave my vehicle after only 2 days in my possession with a crack in the windshield, Was sold to me as a Certified Used Vehicle, was asked to d More

by abcshadow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian service manager, Kevin Charles
March 24, 2020

Dealing with Craig in the service department is always a pleasure. He is a knowledgeable person and is always smiling! Great place to service my truck. More

by mvpwood
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Mohawk Chevrolet responded

Thank you for your five star review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2020

Great Service! Mohawk is Outstanding with Service! Would not bring my vehicles anywhere else. Craig and the service team make it an easy experience and a pleasure do More

by ETHOMAS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Tedesco, Brandon Winnie
Mar 24, 2020 -

Mohawk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mohawk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 20, 2020

Oil change Inside of vehicle was returned dirtier than how I left it, took three weeks to get an apt. I go there because it is convenient to where I live. Would More

by tschmidt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Mohawk Chevrolet responded

Hi, Thank you for taking the time to review our dealership and for bringing this to our attention. We'd like to apologize for the miscommunication and inconvenience you experienced during your recent service visit. We strive for 100% customer satisfaction please reach out to Brian Peters bpeters@mohawkchevrolet.com or call and ask for him thank you.

March 18, 2020

Yes I would recommend it . My experience has been ok . I had to return my car to service a few times already . Good experience with service staff . They took care of the issues. More

by iamme11368new
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fletcher, Jude Maydwell
Mar 27, 2020 -

Mohawk Chevrolet responded

Thank you for sharing your experience with the community we really appreciate it. We sincerely appreciate your business. Thank you for being a part of the Mohawk Chevrolet family.

March 18, 2020

I’m a caregiver and I really needed to have my car serviced, new tires and battery. Craig Santandrea did an outstanding job in making the arrangements very convenient for me. More

by corky0519
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience with the community. We really appreciate it!

March 16, 2020

Was able to get appointment quickly and everyone was friendly and didn’t take long to get work done. I would recommend having work done. More

by whosnext64
Recommend Dealer
Yes
Employees Worked With
Brittany Trabona
Mar 30, 2020 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience with the community we sincerely appreciate your business.

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