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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,294 Reviews

1,294 Reviews of Mohawk Chevrolet - Service Center

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March 16, 2020

Sales was good, service was horrible, took 5 days to install remote starter and decals. Only did half the decals. Had to bring it back to finishe the other decals they didn't do, they decided to cut a p More

by johneden10
Recommend Dealer
No
Employees Worked With
Kevin Charles
Mar 20, 2020 -

Mohawk Chevrolet responded

We are sorry to hear about your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only with the vehicle you purchase but the process in which buy service and repair your vehicle. Please reach out to Roger Kallop Rkallop@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for hear at Mohawk Chevrolet.

March 14, 2020

quick fast service oil change price went up $7.00 since last oil change. I may have to go elsewhere next time (monro or warren tire. the end More

by rambos18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Charles
Mar 27, 2020 -

Mohawk Chevrolet responded

We are pleased to see you had a quick and fast service appointment. Thank you for your feedback and we take all feedback seriously.

March 14, 2020

Oil change, tire rotation, scheduled appraisal of vehicle I was met in the garage bay area by a service person who promptly started the preparation for service. She was friendly and had my satisfaction in min More

by douglas5316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Kowalczyk, Sarah Thieverge
Mar 27, 2020 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience and being a part of the Mohawk Family. We are sorry to hear about this situation and we take all feedback seriously. We will work to be better please reach out to ngreklek@mohawkchevrolet.com so we can work to help you with everything.

March 13, 2020

Over and above help This dealer went over and above to repair a small problem with our new used car. Not only towed free, repaired correctly, but improved by doing more t More

by b.blender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Calabrese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Brady, David Fletcher, Dave Kelsey, Jude Maydwell
Mar 30, 2020 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience with the community and being a part of the Mohawk Chevrolet Family.

March 13, 2020

I had a very pleasant experience. Everyone was cordial and efficient. I was in and out quickly.everything was explained thoroughly. Would definitely recommend mohawk Chevy More

by lwarnjp25
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience with the community. We sincerely appreciate your business!

March 11, 2020

Positive experience Service Adviser immediately returned my call and scheduled my vehicle for serve in conjunction with my work schedule. Upon arrival Craig checked me in More

by kgoodheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Mohawk Chevrolet responded

Thanks for the feedback! We look forward to hopefully seeing you again soon!

March 11, 2020

I made my appointment to get my oil changed and tires rotated right from the app on my phone. When I arrived they had my appointment in the computer and knew what I was there for and they even took care More

by harringtonjr.william
Recommend Dealer
Yes
Employees Worked With
Jessie Tedesco, Sarah Thieverge
Apr 06, 2020 -

Mohawk Chevrolet responded

Thanks for sharing your experience!

March 04, 2020

Service Made online appt, as others review at drop-off, ready next day, in hurry to get home, reviewed receipt and called with questions, found inadequate not More

by Old
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 05, 2020 -

Mohawk Chevrolet responded

Thank you for taking some time to share your experience. Please reach out to bpeters@mohawkchevrolet.com so we can work to provide you with the gold standard of customer service we strive for here at Mohawk Chevrolet.

March 02, 2020

Great service dept in & out quickly. Much quicker than stated and was able to schedule the appointment for a time specific that worked best for me More

by TDF0015
Recommend Dealer
Yes
Employees Worked With
Brittany
Mar 05, 2020 -

Mohawk Chevrolet responded

Thank you so much for sharing your service experience with the community and being a part of the Mohawk Chevrolet Family.

March 01, 2020

I have been dealing with Craig for many years now, and consider him to be a total professional and a great pleasure to deal with. He has always given me solid advice and recommendations as he has oversee More

by Steve Bulger
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Mohawk Chevrolet responded

Thank you so much Steve, for sharing your experience with the community! Wow 270,000 miles that amazing. Thank you for being a part of the Mohawk Chevrolet family.

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