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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,319 Reviews

1,319 Reviews of Mohawk Chevrolet - Service Center

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August 14, 2024

Great group of employees at work there! My appointment was at 10:15 do to a Company meeting. My husband got there early do to getting out at work at 7am.the meeting haven’t started yet so t More

by PRATT.KELSEY.113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Great experience. Was able to get my car in quickly and the staff was very friendly. More

by MELKEES87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Great experience with the team at Mohawk Chevy. Courteous, friendly and professional, as all my experiences have been, to date. More

by MARC.CHODABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Horne
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Service Department is excellent! They keep you informed on every step and are on time with your appointment. More

by L10BARTELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Knickerbocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Great job gang! Look forward to working with you all in the future! Much appreciated More

by CHIEF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siterra Bovee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Great service The sun was out it was a great time got my oil change More

by HOULEDAVID635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Friendly staff, clean facility, plenty of seating and room. Only complaint is even with an appointment it took 2 hours for an oil change, tire rotation and nys inspection More

by STEVENHIGGINS62083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Mohawk Chevrolet was great at assisting me find a new truck and get me the price I wanted. More

by MATHEWMARCOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Poole, George Laboy
August 07, 2024

Bought a new truck 2 weeks ago, brakes were needed and never done during the used car check over. They did the right thing and replaced them but only after trying to sell them to me, after I even initiall More

by ROBBIEBRISCOE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melisa St. Louis
Sep 24, 2024 -

Mohawk Chevrolet responded

Thank you for sharing your experience, and we sincerely apologize for the inconveniences you encountered with your recent truck purchase and service. We appreciate your honesty and are glad to hear that our service staff was friendly and worked to make things right, but we understand how frustrating these issues must have been. The brake fluid left on your fender, the unresolved brake monitor light, and other oversights during the vehicle check should not have happened, and we apologize for these lapses in quality. At Mohawk Chevrolet, we go out of our way to please you, and we regret that your experience didn’t reflect our commitment to thorough and professional service. We will address this with our team to prevent similar issues from happening in the future. If there’s anything we can do to regain your trust, please reach out to Rob Newton our Service Manager at rnewton@mohawkchevrolet.com Thank you again for your feedback, and we hope to have the opportunity to make things right.

August 07, 2024

The staff was great, especially Melissa! The service was great very friendly better than my dealership in Boston More

by MARLEYDEVELOPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa St. Louis
Aug 09, 2024 -

Mohawk Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff, especially Melissa. It's wonderful to know that our service stood out and that you found it friendlier than your previous experiences . At Mohawk Chevrolet, we go out of our way to please you, and we're delighted to have exceeded your expectations. If you need anything else or have any further questions, please don't hesitate to reach out. Thank you once again for choosing Mohawk Chevrolet!

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