Mohawk Chevrolet - Service Center

Everyone I worked with to make my purchase were awesome to deal with and made my purchase great! to deal with and made my purchase great! More

Alysa was terrific: courteous, fast and very pleasant. Would recommend again. Will ask for her again. Would recommend again. Will ask for her again. More

The service writer was very nice but like the issue I have had in the past with other dealerships, the do not listen to the customer. I requested 3 services, oil change, NYS inspection and check the tire have had in the past with other dealerships, the do not listen to the customer. I requested 3 services, oil change, NYS inspection and check the tire pressure ( I have a slow leak from a previous bad patch job at Mohawk). Well, the tire pressure wasn't checked because it was never entered into the work order. I ended up doing it myself after leaving the dealership. More

Dominick Vitti was very thorough with his inspections, completing all that needed to be inspected in a very reasonable time. completing all that needed to be inspected in a very reasonable time. More

Excellent customer service from appointment to service. Awesome communication and always very accommodating. Thank you! service. Awesome communication and always very accommodating. Thank you! More

Alyssa is very friendly and explained everything well. The waiting room is comfortable and entertaining. They changed my oil and rotated my tires in about 40 minutes. Great place to get service! The waiting room is comfortable and entertaining. They changed my oil and rotated my tires in about 40 minutes. Great place to get service! More

Mohawk Chevy is always pleasant to work with, clean, and an enjoyable atmosphere. Making my service appointments are painless. an enjoyable atmosphere. Making my service appointments are painless. More

They are very friendly and helpful when it comes to service needs or buying a vehicle. service needs or buying a vehicle. More

There was little to no communication regarding the repair work I requested on my vehicle. Even after attempting to check in after 90 min, I was asked to leave a message for my service advisor. After getting work I requested on my vehicle. Even after attempting to check in after 90 min, I was asked to leave a message for my service advisor. After getting no response after 45 min, I had to recall to get an update. Almost 2.5 hours past my appointment, no work was actually done, and it cost me $100. The poor communication and lack of follow up was very disappointing. More

Quick response to my concerns. Prompt repair of the issue. Provided a loaner vehicle which made things easier. Prompt repair of the issue. Provided a loaner vehicle which made things easier. More