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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,297 Reviews

1,297 Reviews of Mohawk Chevrolet - Service Center

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November 20, 2021

Everyone is very courteous & friendly. The staff aim to please. It is a plasure to come to Mohawk Chevrolet More

by pam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Mohawk Chevrolet responded

We appreciate you sharing these kind words! Thank you for being a part of the Mohawk Chevrolet family.

November 19, 2021

Nice waiting area. Very friendly, helpful staff. Explained what work would be done on my car. More

by RLEONAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Mohawk Chevrolet responded

Rleonar1, thank you for sharing these kind words with the community

November 19, 2021

Steve, Travis, and mechanic Dom Depalma went above and beyond, free-of-charge, to help me after-hours in an emergency situation. I pulled off the highway after they had closed for the night and they staye More

by sambrewton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Duncan
Nov 02, 2021 -

Mohawk Chevrolet responded

Thank you for taking the time to write us a 5-star review! We appreciate you sharing your experience with the community.

November 18, 2021

New service customer. They were ready with service write up and made me familiar with their waiting area. Complementary coffee and donuts/bagels available. Waited for vehicle and it was ready in about 2 h More

by rnx290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Mohawk Chevrolet responded

rnx290, we are so glad we were able to give you the best service experience we can. Thank you for choosing Mohawk Chevrolet!

November 16, 2021

They were GREAT. I came without an appointment to have a noise checked to be sure the car was safe to drive. They fit me in and I was able to be on my way within an hour and a half. THANK YOU! More

by EDINBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Brown
Nov 17, 2021 -

Mohawk Chevrolet responded

Edinburg, thank you for taking the time to write us a 5-star review on your service appointment! Thank you for choosing Mohawk Chevrolet.

November 12, 2021

Dominic was very prompt coming out to me when I pulled into service garage. Although he was suppose to get back to me with a answer to a question I asked and didn’t. Then when my car was ready someone dif More

by DOONE56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Mohawk Chevrolet responded

We appreciate you taking the time to write us a review! Thank you for being a part of the Mohawk Chevrolet family.

November 09, 2021

Arrived for the scheduled appointment and had to wait around 10-15min for a representative to check me in because there were only two available on a Monday morning. However, representative was friendly More

by JEREDBALLAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Masigla
Nov 09, 2021 -

Mohawk Chevrolet responded

Jeredballah, we appreciate you taking the time to write us a review. Glad we were able to meet your expectations! Thank you for choosing Mohawk Chevrolet.

November 08, 2021

Steve in the service department was great to work with. The problem with my car was tricky to Diagnose. They were able to get it done. In the car drives like a brand new vehicle. More

by pbelmonte
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Duncan
Nov 09, 2021 -

Mohawk Chevrolet responded

Thank you pbelmonte, for taking the time to write us a 5-star review! We appreciate then kind words.

November 05, 2021

Service was pretty good, but a few things were missed. I paid for a tire rotation, but my tires were never rotated. I can tell because the plugged tire is still on the left front, right where it was before More

by DONKEY1499
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Masigla
Nov 08, 2021 -

Mohawk Chevrolet responded

Hello Donkey1499, we are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the vehicle you buy but the process in which you buy, service, and repair. Please contact Travis Horne at thorne@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.

November 04, 2021

The process of making the appointment and executing the service was very smooth and I enjoy that the new location has a Car Wash and the vehicle is returned washed. More

by greekgodjpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Mohawk Chevrolet responded

Thank you for your kind words greekgodjpa. We strive for 100% satisfaction here at Mohawk Chevrolet!

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