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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,297 Reviews

1,297 Reviews of Mohawk Chevrolet - Service Center

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August 23, 2021

Absolutely 100% better than my experiences at Denooyer. Was met by someone opening the my car door and greeting me. Service employee Caleb was very nice and informative. Everyone was very friendly. Dealers More

by kbam23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb
Sep 03, 2021 -

Mohawk Chevrolet responded

Thank you so much for the feedback on your excellent experience at Mohawk Chevrolet and welcome to the family!!

August 20, 2021

Staff is professional, courteous and efficient. They met me at the door, took my car and did the work required quickly and competently. When I came back to pick up they had pulled my car right up for me More

by dmdauria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh from service
Aug 20, 2021 -

Mohawk Chevrolet responded

Thank you for the kind words! Welcome to the Mohawk Chevrolet Family!

August 19, 2021

Friendly, efficient and best of all it was a covered service. Service center is located near my residence which is convenient for me. Thank you. More

by TVHALL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Mohawk Chevrolet responded

Thank you for the kind words! Welcome to the Mohawk Chevrolet Family!

August 18, 2021

Steven Duncan was my service advisor and was friendly, very articulate in what I needed to have done and when my car would be ready. Adrian was my technician and did a great job, he is very conscientious More

by CJD831
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Duncan
Aug 19, 2021 -

Mohawk Chevrolet responded

Thanks for the fantastic review of your experience with Steve and Adrian! We appreciate your business!

August 16, 2021

was not a great experience....difficult time with loaner vehicle and no communication from them....I was the one who had to keep calling....my truck with 7800 miles should not need lifters either More

by kevincanale
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
josh
Sep 09, 2021 -

Mohawk Chevrolet responded

Kevincanale, We are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the car you buy but the process in which you buy, service and repair. Please contact Travis Horne thorne@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.

August 12, 2021

Only issue was waited a week on parts. I have Allstate car care. Greg Rivers dealt with allstate car care the whole time with no issues. More

by killapenguin74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Mohawk Chevrolet responded

We are sorry for the parts delay but thank you for the excellent review of your experience here at Mohawk Chevrolet!

August 11, 2021

Kind and friendly. Knowledgeable convenience prompt. Awesome facility. Gregg was really a nice thorough service person. enjoyed the customer waiting area along with the coffee More

by WALTER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Mohawk Chevrolet responded

Thanks so much for the feedback on your experience here at Mohawk Chevrolet! We appreciate your business and are here if you need anything!

August 11, 2021

Took 2 half hours for an oil change. Was told I needed new brake pads at $1200! Took it elsewhere only needed front done and was only $364. Shame on you!!! More

by PATTYKAKE317
Recommend Dealer
No
Employees Worked With
Greg Rivers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Mohawk Chevrolet responded

We are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the car you buy but the process in which you buy, service and repair. Please contact Travis Horne thorne@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.

August 10, 2021

I BROUGHT MY SAFARI IN FOR BEING SLUGGIISH AND SPENT $8000 BETWEEN YOU AND OTHERS TO CORRECT IT. I CAME TO YOU FIRST AND OVER 3 DROP OFFS AND ALL THAT ENTAILS, YOU COULD NOT FIGURE OUT THE PROBLEM. More

by RUDLAKERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Santandrea
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don McLennan
Aug 11, 2021 -

Mohawk Chevrolet responded

We are sorry to hear about this, could you please contact our service manager Ed Pizzigati at epizzigati@mohawkchevrolet.com so we can discuss this further with you?

August 09, 2021

The staff was very helpful and very nice. Facilities are beautiful. The service seems to take a very long time. Maybe because it was my fist time there. Over 2 hours for an oil change and tire rotation. More

by rbfalardeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 11, 2021 -

Mohawk Chevrolet responded

Thank you for your feedback! We are sorry for the delayed time of your service and hope you will give us another chance when the time comes. Please do not hesitate to reach out to us if you need anything

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