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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,303 Reviews

1,303 Reviews of Mohawk Chevrolet - Service Center

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June 22, 2021

It took me some time to finally get connected with the service department. The first time, they took my name and phone number and said they'd call back - they never did. More

by jdziark
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Mohawk Chevrolet responded

We are sorry for your experience, and we appreciate your patience. Please contact Ed our Service Manager at epizzigati@mohawkchevrolet.com so we can hear more about your experience with us.

June 20, 2021

Arrived on time service done quickly. Greg was very thorough and he did a remarkable job on showing the new facilities and explaining what needed to be done on the car More

by KRRH14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreana Bannon
Jun 21, 2021 -

Mohawk Chevrolet responded

Thank you so much for the review!! We are happy to hear you had a positive experience with us, and hope to see you again in the future!

June 18, 2021

Craig took care of me as soon as I walked into the service area, He got all the info he needed, said I was all set and there was coffee, doughnuts and bagels. I had a 1pm appointment, my car was done More

by capnbill47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mohawk Chevrolet responded

Thank you so much for the review!! We are happy to hear you had a positive experience with us. We hope to see you again in the future!

June 18, 2021

When you spend money and enjoy the people you deal with, there's nothing better. Don, Craig and the staff took great care of me. The new facility is gorgeous! More

by DBROBSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don McLennan
Jun 21, 2021 -

Mohawk Chevrolet responded

Thank you for the five-star review!! We are happy to hear you had a good experience with us, and we hope to see you again in the future!

June 18, 2021

This dealership does a very nice job and everyone is friendly. The dealership is new and beautiful as well. The only knock when compared to the other gm dealerships in the area is that the service dep More

by Jms8313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mohawk Chevrolet responded

We appreciate your patience are we were servicing your vehicle. We want to make sure everyone receives a five-star experience with us!! If you have any questions please give us a call so we can learn more about your experience with us. We hope to see you again in the future!

June 18, 2021

My 2006 C6 Corvette holds a special place in my heart. I’ve never needed service on it before and was anxious to leave it at the dealership for an extended period of time. I am happy to say I had a plea More

by lzinterj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Duncan
Jun 21, 2021 -

Mohawk Chevrolet responded

Thank you so much for the review! We are happy to hear that you had a positive experience with us, and we appreciate your loyalty and patience! We hope to see you again in the future!

June 17, 2021

My visit for service was great but a bit expensive. Thank You for the ride to my daughters home while cad was serviced. I’ve called about a vehicle in the lot but NOONE returned my calls ! More

by MARCIABROOKSIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Duncan
Jun 18, 2021 -

Mohawk Chevrolet responded

Hi Marcia, we appreciate your patience and would like to make this right for you! We always try and give a five-star experience while your vehicle is being serviced. Please e-mail our service manager Ed at epizzigati@mohawkchevrolet.com.

June 17, 2021

Greg my service guy was great and explained everything perfectly, I'll be back in july for my inspection and to have front brake rotors and pads put on. More

by dbardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Mohawk Chevrolet responded

Thank you so much for your review!! We are happy to hear you had a good experience and look forward to see you again in the future!

June 17, 2021

Don from the service department is thee eptiome of customer service he turned a bad situation it something managable extemely grateful for his professionalism and attetion to detail in getting my truc More

by Robd0329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Jun 17, 2021 -

Mohawk Chevrolet responded

Thank you so much for the review, Rob!! We are pleased to hear you had such a good experience with us, and we appreciate your patience. We hope to see you again in the future for any additional service needs!

June 17, 2021

I feel that because my two issues, (Takata airbag recall) and a service bulletin issue involving a DEF tank issue on a Duramax diesel were not a chargeable repair that my service took a back seat to regular More

by TPETERS286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept. Craig last name unk.
Jun 18, 2021 -

Mohawk Chevrolet responded

Hello, we are sorry to hear about your experience with us and would like to make this right for you. If you could e-mail our service manager Ed at epizzigati@mohaekchevrolet.com we would love to hear more about your experience and what happened. We appreciate your patience!

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